Work of blackBerry Smartphones phone stopped

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• BlackBerry Smartphones phone stops ringing when only I pick it up

  Hello

  I have a Blackberry 9720.

  1. I want to know why my phone stop ringing when I pick it up to answer?

  2. How can I me it ring any longer because she sounds for such a short time?

  Thank you very much

  Barbara

  Barbara,

  1. I don't know why what is happening but reloading your operating system using BlackBerry Desktop Software should fix this. To reload your operating system, plug your phone into COMICS on your PC and click on the device in the upper part of the COMICS, and then click Backup. Once you have made a backup, click device once more but this time click on restore and select the file that you just created and load. If you had a touch screen, I'd say you're probably touch the screen which would negate the ringtone, but because your phone is not a touchscreen, this doesn't apply.

  2-call MTN for contribution to this issue. It is your operator that controls for how many time your phone rings and they can set it to go as long as 30 seconds if you ask.

  I hope that helps you.

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Zoom camera blackBerry Smartphones has stopped working

  I noticed this weekend that I can't zoom in on the more past camera.  He used to work, but now nothing happens when you move the trackball.  Does anyone else know this?

  bhanna, with the BlackBerry smart phone, disconnect the battery a few seconds and then reinsert the battery to restart.

  Now, after restarting, try the zoom of the camera once more.

• BlackBerry Smartphones phone won't boot to the top

  I downloaded a few applications to Blackberry World on my night of phone. One was booster. When I tried to open it I got an error message saying something about Java, and after failed attempts to open it, I deleted it. The other was AP Reader. I just tried to open it for the first time this morning. When I clicked on it, the phone started to reboot. He took an unusually long time to restart, then I put down and came back some time later. When I picked up, he seemed to be in the off position. I tried to turn it back on but nothing happened. So I took the battery out and put back. The fire came, stayed on a minute or two, but instead of booting, the phone is off again. I tried to remove the SIM card as well as the battery and then replace both, but he got the same results. I can't even reset the phone to default settings because I can't seem to start. Help! What can I do?

  Sometimes you gotta try some variations... If you have tried only twice, you did not probably not enough variations. I remember a device where I had to wait for the touchscreen to become active, hold down the ESCAPE key for about 50% of the loading bar, release, then press and hold again close to 80% to 90%. A strange sequence, but it worked for me.

  If you don't want to keep trying, your only recourse will be more drastic... I hope you have a good backup, as it is unlikely that you will be able to get one now.

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  Good luck and let us know!

• BlackBerry Smartphones phone book

  Hi all

  My Blackberry 8120 comes by mail, now I'm at a point where I need to transfer all my contacts from my old cell (Motorola Razr) I had for 3 years.

  Note: I use the prepaid T-Mobile service.

  Thank you all, Lilbreez

  Hi and welcome to the Forums!

  A few things to discuss... so bear with me...

  (1) contrary to others how things, RIM does not provide desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a driving software that works as a bridge between your PIM and the BB. See this compatible PIM KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (2) RIM provides a device switch Wizard to migrate from another SmartPhone to a BB... but only for compatible devices. See this KB:

  • KB05459 How to use the switch device Wizard to switch to another smartphone to a BlackBerry smartphone

  (3) If your old phone is not compatible with the wizard, then RIM more offers the possibility to import ASCII and CSV files. See this KB:

  • KB04312 Create and synchronize with an ASCII export file
    KB11194 How to import contacts from a CSV file to the BlackBerry
  • Sorry, but RIM does no research on how to get your data from your old device and in ASCII format or CSV... it is a function of your old device.

  So your choice is, IMO, to continue to use a desktop PIM for your data (and you should, IMO)... then choose a compatible PIM (from above). Then download your data from your old device and the PIM Office. Next, configure the BB to sync with the PIM:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  Good luck and let us know!

• Will this work with BlackBerry (RIM) phones or stamps?

  I want to use FireFox Sync, but I have a BlackBerry Curve phone (9630). I know the BB OS is Research in Motion Limited RIM aka. I want to know if this software (Sync) will work with my Blackberry.
  Thank you

  Mozilla currently has no intention to make Firefox mobile for BlackBerry phones. Android 2.1 + is still the platform they focus currently on. Is not to say that they will not look to other platforms in the future.

  https://wiki.Mozilla.org/mobile/platforms

• Lost blackBerry Smartphones phone - how to transfer contacts?

  I lost my blackberry pearl, and I had saved a few weeks ago. Now, I replaced with the same phone but I can not understand how to access my contacts from my old phone LOST and get them on my new. I tried switching devices Wizard, but it tells me to connect the old phone, which I did not

  Help.

  Hi and welcome to the Forums!

  What you need to do is to find, on your PC, the IPD file created when you backed up. Search your entire hard drive *. IPD. Then use this file as the source of a restoration of your new BB (choose ONE of these KB, depending on the version of the RIM Desktop software you have already installed on your PC):

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone
  • KB10339 How to use BlackBerry Desktop Manager 4.3 to 5.0.1 to restore data from a BlackBerry smartphone from a backup file

  Good luck and let us know!

• BlackBerry Smartphones phone old BlackBerry

  I gave my old BlackBerry Torch 9800 phone my daughter but is unable to disconnect from my Blackberry ID Continuo She modify the details of Blackberry ID on the old torch but it also change on my new phone (Torch 9860).

  How disconnect the old phone and my BlackBerry ID to its BlackBerry ID until only my new torch is related to my BlackBerry ID?

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

  Then, the old appliance should be configured with its own staff BlackBerryID

• BlackBerry Smartphones phone froze then udating software

  I took out the battery several times and it won't always go beyond 5% (its been there for 12 hours now), social RSS to 0%.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry smartphones how stop SPAM?

  My business has migrated to Exchange to Google Mail.  I have disabled the link between Exchange and my 8820, then GMail App. installed Google Viola, my GMail is synced with my BB.  So I downloaded Google Sync to get my calendar to synchronize, but now I get hundreds of emails from 'network '.  I found a few articles from the KB and tried these, but the instructions do not match my menu options.  How to stop the madness?

  Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui)} / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

  Step 1

  ----------

  All the books of office service remove the BlackBerry smartphone.

  1. in the start screen on the BlackBerry smartphone, click Options

  2. click on Advanced Options

  3. click on maintenance book

  4. in the list of service books, select the desktop [CMIME] service book

  5. display the menu and select Remove

  6. in the list of service books, select the desktop [CICAL] service book

  7. display the menu and select Remove

  Step # 2

  ----------

  If installed desktop manager with option integration with "Blackberry Enterprise Server or BlackBerry Desktop Redirector" then it could happen. If either of the e-mail or redirector settings is displayed, BlackBerry Desktop Manager to uninstall or change the configuration of the BlackBerry Desktop Manager to support the BlackBerry Internet Service.

  In your PC Go to Control Panel -> click on Add/Remove Programs -> select Blackberry Desktop Manager -> click on Change/Remove -> click on modify-> then select the check box for Enterprise Server/redirector instead check the box next to Blackberry Internet Service.

  This should solve the problem.

• BlackBerry Smartphones phone vs speaker as default

  When I start up my Blackberry 9330, it is automatically in speakerphone mode.  Someone know how I can change it to be default phone mode?

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bit.ly/aSediX

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

  Thank you

• BlackBerry Smartphones phone locked

  How can I get my phone unlocked? When I turn it on there is a white screen and says "Reload Software: 513"... If you know who I can reach to make it unlocked or can help please let me know... Thank you Kelli

  KB13003"JVM 513" error message appears on the BlackBerry smartphone

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BB stops email verification (or BB Msgr.) messages up to that I connect to the internet

  Hi all

  For the past week or more I had a problem where my BB won't automatically for messages (e-mail or otherwise) unless I connect to the internet by opening the browser or by going to the app store. Once I do that, it will automatically receive messages for an hour or two, and then it stops again. This is a recent development - I did an OS update (that I know of) and nothing has changed. I suspect that it is my provider (Bell Mobility), except that the BB Messenger messages do not come through. So I think the phone stops just connect on the internet for some reason any until I have 'crack the seal' making it to connect.

  Any ideas?

  Kirk

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the first thing to try is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, this one suffers memory leaks and other... with a hard reboot is the best remedy.

  Best!

• BlackBerry Smartphones BBM STOPPED WORKING WIFI

  Please, I wonder if someone will have a solution to my problem BBM, I currently use my blackberry on a wiFi connection at home that I have completed my contract with my network provider (virgin). The BBM, applications ( yahoomessenger, Windows Live, AIM, talk) IM, my facebook apps and blackberry world were all works well even with different WiFi. But recently, I am unable to use all the above applications mentioned above all my BBM as I needed it hard to communicate. At first, I thought it was the internet connection at home but I found the browser and two other applications that I work perfectly. I don't know if someone will have an idea of any solution to this problem.

  I'd appreciate any effort to solve this problem.

  frexyy wrote:

  .. as I finished my contract with my network provider (virgin).

  Here, there is your problem.  So that your BlackBerry to access Wi - Fi, it needs some service books, which are like instruction manuals so he can learn to do.  These service books are pushed to your phone via BIS (BlackBerry Internet Service), a fancy name for a monthly data BlackBerry from your operator.  Without these service books, your phone will not access many features Wi - Fi.  Once you have BIS on your account, you can actually turn off your network connection and just use a Wi - Fi connection, but you must have BIS in place initially.

  I hope I've been helpful to you.