BlackBerry Smartphones phone stops ringing when only I pick it up

Hello

I have a Blackberry 9720.

1. I want to know why my phone stop ringing when I pick it up to answer?

2. How can I me it ring any longer because she sounds for such a short time?

Thank you very much

Barbara

Barbara,

1. I don't know why what is happening but reloading your operating system using BlackBerry Desktop Software should fix this. To reload your operating system, plug your phone into COMICS on your PC and click on the device in the upper part of the COMICS, and then click Backup. Once you have made a backup, click device once more but this time click on restore and select the file that you just created and load. If you had a touch screen, I'd say you're probably touch the screen which would negate the ringtone, but because your phone is not a touchscreen, this doesn't apply.

2-call MTN for contribution to this issue. It is your operator that controls for how many time your phone rings and they can set it to go as long as 30 seconds if you ask.

I hope that helps you.

Tags: BlackBerry Smartphones

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