Wrong cartridge scam

Similar Questions

• HP Office jet Pro 8600 Plus: wrong cartridges

  This has probably happened to other people here so take it. I have the printer for use of home business and I need to print all digital records I make to make sure they print to the top right. I can be a bit of a pig to ink with printing with color etc.  I usually pick up my local Walmart cartridges and always get the size XL color and black ink cartridges.

  The local Wal-Mart stopped carrying cartridges XL last time I checked.  I usually get the 951. I didn't pick up the ink, one of the last moments where I am gone shopping there but thought that I should get back up and I chose the cartridge wrong 952 number and he wasn't XL.

  He was sitting in the drawer a few months until what I needed. I just opened and realize it does not fit well and I got the wrong cartridges.

  I try to take it back to Wal-Mart, but they have a policy where they do not accept the things that have been opened. I don't see why they wouldn't take it because there is no way they can say I'm scammng them and have used ink. I know that HP has the opportunity to know the ink levels and call them.

  I called HP and talk to two people of different media. I asked for the money, I want just the right cartridges. An Exchange. I am also looking for what a better provider of XL size cartridges. Remember these 952 cartridges cost 59.99 so not a small loss. They speak to a supervisor and they say that if I bought ink HP of them directly they could make an Exchange if I got the wrong cartridges, but since I bought their product from another retailer I'm just out of luck.

  So I'm about to even consider buying cartridges directly from HP right now? Little. They also have even tried and there was a huge opportunity missed with all of this. My computer would constantly than me on the purchase of HP ink cartridges and I would decline and now they finally on the phone, and they blow it.

  I'm sure a lot of people have caught the cartridge wrong given that many of them with different numbers. In the past, there no info on the boxes to help understand you which printers work of cartridge. I have never caught the cartridge wrong before, but there's always a first time. After looking closer, I see there are the numbers on the side of the box that list the numbers of the printer, but it is small and I think the best place would be in the front or the back. But who would cross the space that they occupy the space with the sale.

  If one does not buy a 952 that has three colors within me? He has three new never been used color cartridges regular size Magena, Cyan and yellow? Also I would ask where people buy their size XL HP cartridges, and who has the best prices on them?

  Thank you for sending this customer support. They solved the problem for me and once I got to the right person it has been much more quickly that I never thought I'd fixed! Thanks for listening.

• HP c6180 printer: wrong cartridge on c6180

  I have HP printer c6180 and I put new cartridges and now it says "wrong cartridge". What can I do to solve my problem

  Hello @Yasss and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with the cartridge.  I would like to help!

  I recommended to remove cartridges from the printer and starting by a power reset.   Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I would also recommend following the steps outlined in this document:

  The "Unjust of the ink cartridges installed" Message appears on the screen color graphics

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Laserjet - 100 MFP M175 NW - error message "wrong cartridge in the yellow location.

  Can you help me? I got a HP LaserJet 100 color mfp M175nw for 7 weeks - I bought new cartridges of HP spare. During the existing rotation of the cartridges. I got the error message 'wrong cartridge in the yellow location', but I was able to replace others (3).  I did not remove the yellow, and the printer was working fine until I started the replacement operation.  The HP refuses to allow me to remove the exisiting yellow cartridge - it will turn on (it seems to stick to the BLACK), after giving me the error message.  She now refuses to print anything. What is the solution?  I had a printer in working order very well suddenly dislike the original yellow cartridge and will not be printed.  Online technical support was helpful but confused and can only recommend a procedure in which I turned off and manually remove ALL the cartridges, using a screwdriver to force to rotate the cartridge door.  Someone has successfully resolved this problem, or have an insight into why it happened?

  I'll try to do a hard rest to the printer in an attempt to clear the error message and return the printer to a known working state and clear the error message. After that, I would try to access the cartridge and see if the printer will allow you to remove and then replace it in the printer.

  1. press the Power button to turn off the product.
  2. unplug the power cord from the back of the product.
  3. disconnect the power cord from the electrical outlet.
  4. wait at least 30 seconds.
  5. plug the power cord into the electrical outlet.
  6. reconnect the power cord to the back of the product.
  7. press the Power button on o turn the product.

• HP Officejet Pro 8600: Changed the wrong cartridge

  I changed the ink wrong cartridge.  One that I used didn't need to be changed.  Once this cartridge is inserted in the printer it breaks a seal?  Or I can put it in the box for later use.  He was not in a sealed box.  It dries?

  Oops - I thought the cartridges 564 style rather than the 950/951 (I have printers that use each here...).  To avoid any problem with cartridges 950 or 951, but you may be putting them in a bag for extra protection.

• Micro 7, printing with hp4215... stops printing... screen on printer reads... wrong cartridge... then see the product documentation for more details... cannot find

  Micro 7, printing with hp4215... stops printing... screen on printer reads... wrong cartridge... then see the product documentation for more details... cannot find

  http://welcome.HP.com/country/us/en/support.html

  Link HP drivers and manuals.

  http://welcome.HP.com/country/us/en/contact_us.html

  Details of HP.

  For any question on Windows 7:

  http://social.answers.Microsoft.com/forums/en-us/category/Windows7

  Link above is Windows 7 Forum for questions on Windows 7.

  Windows 7 questions should be directed to / stationed there.

  You are in the Vista Forums.

  See you soon.

  Mick Murphy - Microsoft partner

• HP Photosmart c7180 - wrong cartridge error - wants introductory ink cartridges that I have more

  Hello

  I need help, error compensation "error message cartridge wrong - use introduction of the ink cartridges that came with the printer. I no longer have the introductory cartridges and have only refill cartridges.

  Help, please...

  Jaye ~.

  Oops, the link I gave before has been registered regarding the C7180.  You can try an partial reset as described in this document.  If the partial reset does not solve the problem try a semi full reset, which is similar, but with the # and 6 buttons.

• When I print, the correct cartridge is used - when I copy, the wrong cartridge is used.

  When I try to copy a page in Black with print, my unit mistakenly uses the color cartridge.

  When I try to print a page in Blackwith print, use my camera correctly the Black cartridge.

  How can I fix it?

  Through a long trial and error process, I got lucky and I resolved and the resolution is not what I was expecting and makes no sense to me.

  Use the settings of the printer itself, I just changed the setting from "automatic" to the "plain" paper and the setting in 'text' value 'None '.

• cartridge problem with photosmart c5550 75; get the message that it is the wrong cartridge

  I get the message that the cartridge 75XL isn't the correct cartridge for my C5550 all-in-one printer.  We have inserted THREE new 75XL cartridges and the same message.

  Hello jjsl,

  Welcome to the HP Forums.

  I see you have a problem with the printer displays an error of bad ink cartridge.

  "Please click on the following link that deals of a ' cartridge Incompatible ' or an 'Impossible cartridge' message on the computer.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thanks for your time.

  See you soon,.

• OfficeJet J6450 All in One printer cartridge wrong cartridge, but it is not

  I have an Officejet J6450 All in One Printer.  I only use the new HP cartridges (not renovated, manual not refilling).  I installed a 74XL into the printer about a month with expiration of 02/11/2014.  It is still more than 1/2 full and very well printed yesterday.  Today, without apparent reason, the printer is saying that the ink cartridge is not supported by my printer... it is evil.  I tried a reset (3 and the # and when it does not 6 and the #) unplug him and by plugging it in.  I also removed the cartridge and tried both resets and then put it back in and still got the same error message.    I cleaned the print heads with a coffee filter and distilled water and tried the reset with unplugging and plugging back.  That didn't fix it.  Also, I deleted all of the permits from the hard drive and reinstalled the drivers and all updates (which I am automatically in any case, if the printer was already updated yesterday).  That didn't fix it.  I have tried everything and can't get this stupid to work printer.  I spent hours and hours on this.  I put in a new cartridge and it seems to work now, but I don't want to lose more than 1/2 full cartridge with no recourse.  I am a mother of 6 and the ink is very, very expensive, and what happens if this happens again?  Someone at - it ideas?  Any help would be appreciated.

  Sounds like the cartridge has failed, because its guarantee until 2014 I would contact HP telephone support. Can you please let us know how you get on?
  Thank you
  Ciara

• How to solve the Message "Incompatible print cartridge".

  Hello everyone

  Have you ever received the message "Incompatible print cartridge"? This may be caused by defective cartridges, dirty cartridge contacts, or by using the wrong cartridges for your printer or the region. If you get this message after moving to another country and using a different HP ink you will need to call HP support and ask them to explain how to change the region of your printer.

  If, however, you have not moved and you get this message with a new cartridge or current a little troubleshooting can be made. There is an article and the youtube video to help you to solve this problem, they are two excellent tools for troubleshooting. If the steps do not resolve your problem that make sure you try a different cartridge because it helps to isolate the problem to the printer or cartridge.

  The "Incompatible cartridge", 'Incorrect print cartridge' or 'Print cartridge problem' Message disp...

  Difficulty a Message "Incompatible print cartridge" - all-in-one printer, HP Officejet J4680 range

  If anyone has any questions let me know and I'll be happy to help you. The video and the above article is for the Officejet J4680 but there is another version of the article for the other printers that can have cartridges more than just two.

• PSC1410: PSC1410 incident affecting an ink cartridge

  Repetitive message "wrong cartridge installed print. I checked all the available help texts and for example door is well closed, reinstalled ink cartridges, no insured no tape cartridges, cleaned print heads, etc. None of this makes a difference - even with the two new cartridges, properly installed. If I leave the printer off for at least a week, and then after having demanded that the alignment of the cartridges - who apparently works - I am able to print a single document, before you get the error again.

  Thank you for your help - I arrived at the end of the process of yesterday and installed a new black ink cartridge. Now I am able to print once again without any problem

• Does not print after the replacement of cartridges

  I changed cartridges in a few years on this printer successfully. I have Windows 7, and it is an officejet 6500; E709N model #CB803A; Serial No. [personal information].

  Today, when I replaced the black ink, nothing will be printed, and the printer says black ink are locked. There is nothing in the manual about a carton of locking or unlocking of a cartridge. What should I do?

  I would like to start by making sure that the cartridges are locked and the electrical contacts on the cleaning cartridges. Accumulation can cause sensors in the machine to read the wrong cartridges sometimes. Here is a document that includes the steps I take for your printer model. He wears a generic error message, but this is where I would start by following these troubleshooting steps.

  At the end of operations cleaning, if continues to receive this error message, I would also do a hard reset. No user settings are lost with a hard reset, and it tries to restore the printer to a working condition and clear the error message. To do a hard reset:

  1. with the printer plugged directly into a wall outlet and turned on, unplug the power cord from the back of the printer.
  2 then unplug the power cord from the wall outlet.
  3. wait at least 30-60 seconds
  4. plug the power cord into the wall outlet first. If a module with the power cord, make sure that the light of the module and then reconnect power cord on the back of the printer
  5. the printer should power back on by itself, but if not use the power button on front panel to turn on machine.

• Envy 4500: Envy 4500 help "for the older generation of printer cartridge.

  I recently purchased a 4500 want and need a cartridge replacement for the first time today, so I bought a pack HP combo, black and Tri-couleur, NUMBER 61 at Walmart. After receiving the error "Cartridge for the older generation of printer" I did some research to see that this is a common problem but was unable to find out how to get a refund or a replacement cartridge. Obviously, I opened the package the cartridge came in so I can't go back to Wal-Mart, nor do I feel that I have it back to them because it is intact and open.

  Please let me know how I can go about getting a replacement of HP cartridge or a refund of my purchase. Again, I bought exactly what the sticker inside the printer indicates "61" so I think it should definitely be covered by HP. If they had simply given the cartridge required a different number, it simply avoidable.

  Thank you for your help on this!

  I called HP and they told me that I had to go back to Walmart for a refund. Only after that I did they would replace my 2 cartridges if Wal-Mart does not. I have already learned by Wal-Mart that they won't take them back because they are open and there is nothing visibly wrong with them. I explained to my HP representative that I would sell my HP printer and put an end to my relationship with HP. It was only after I said what he said HP would replace my cartridges, but that it was a 'one time with permission' and that I needed to be more careful in the future.

  HP please let me be clear, you do not have me any courtesy, the way I see things you did was to correct your own fault. I did appreciate really not how the incident turned as if it was my fault that I bought the wrong cartridge. I would have had much less of a problem with that if HP had apologized and admitted that they had made a mistake. I'll keep this interaction in mind next time I'm considering purchasing an HP product.

  If anyone had this same problem in the future do not waste your time, just call HP directly and be very clear with what you would like to do.

• #56 cartridge fit F4180 printer?

  I bought my ink HP power online, entering my printer and buying what are recommended.  HP this offer does not show as an option for my printer, F4180, 56 and I can not get 56 to work in my printer.  What is 56 is the wrong cartridge or is it something else?

  Hello

  For all regions. Your printer is not on the list:

  

  BUT theey has different as code indicated on the following link:

  http://support.HP.com/us-en/document/bpa02093

  Kind regards.