XP mode installed, but does not start

I tried several times to download and use XP Mode on a new Dell XPS 8100 with Windows 7 Professional. Validation has been successful and if I try again, I get "Windows XP Mode_en_us.exe already exists" and the next step, "update for Windows (KB958559) is already installed on this computer." When I click OK, it goes back to tell me to use the Start button for XP Mode. It gives me a popup window "the configuration file must be downloaded and installed for this feature to work."

So I'm stuck in a circular loop with no obvious way out.  I don't see an answer in the questions and the answers already given.

Can someone please? Thank you!

Hi NightSkyObserver,

It seems that the component is not installed correctly, form the error you encounter when trying to use Windows XP Mode.

I suggest to uninstall Windows XP Mode completely and try to install as described below, after the computer restarts

Please ensure that the following components are downloaded and installed successfully:

1 Windows XP Mode, which is a full licensed version of Windows XP with Service Pack 3.

2. Windows Virtual PC, which is the program that is running virtual operating systems on your computer.

3 XP Mode Update.

Please visit the below mentioned link to get help on the installation of Windows XP Mode.

http://Windows.Microsoft.com/en-us/Windows7/install-and-use-Windows-XP-mode-in-Windows-7

Please visit the below mentioned link to get additional using Windows XP Mode.

http://Windows.Microsoft.com/en-us/Windows7/help/videos/using-Windows-XP-mode

Kind regards

Gaurav Prakash - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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