XP start screen flashes then restarts the computer (usually start in any mode, restarts just instantly)

Hello

My xp computer has stopped working completely for some unknown reason. Last Friday I took my girls login Thinkpoint virus successfully. Nobody is using the computer since then when my daughter connected today it froze after a bit of use. It restarted, and now it won't start at all. It shows the BIOS loading but then flashes the screen and loading XP restarts. If I try to reboot safe mode or use the last known good config that the computer still does not start XP.

I already did the following:

Check disk

Bootcfg/Repair

System recovery (the one where you will install a new XP (with OS CD started from) but hitting R instead)

I am at a loss about what to do in addition to do a format/reinstall. There is no document import on this computer, but it would be better to do not reinstall.

P.S. It's a Dell Precision 390. And he has a strange video card, DVI dual nVidia Quadro NVS 285. Ive never seen anything else like before.

Thank you

Hello

(a) you can follow this link to perform a manual system restore & verify if you are able to start correctly on the desktop.

How do I recover from a corrupted registry that prevents Windows XP startup

(b) If you are able to boot to the desktop, you can run virus scan anonline again from the link below. If you have antivirus software installed on your computer, please install the latest update of the software to make it work properly.

http://OneCare.live.com/site/en-NZ/default.htm?mkt=en-NZ

Hope the helps of information. Please post back and we do know.

Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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