Z30 blackBerry Blackberry Protect works not not on Z30

Similar Questions

• BlackBerry Z10 Blackberry Protect service not available

  After upgrade to 10.1.0.4181, Blackberry Protect service is not running and the error "Unable to connect to the Service Blackberry Protect" appears.

  Help, please.

  Thank you

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should translate a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait message "registration" happen

  2) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BlackBerry Protect does not allow for encryption?

  I did a search and could not find any previous article, so I'm...

  I recently installed BlackBerry Protect on my phone. I think it's a great application, with tons of potential to be useful. The only thing I'm a little unsure that is in order to make it work properly on my Bold 9900, I had to disable the encryption. The question I have, I hope someone out there can answer: is it a big deal / it's a smart trade-off? I don't know that much about encryption, but it sounds like something I'd like to have (can you never have a lot of security in a handheld computer?)

  Thanks in advance for any help you guys can give!

  I think it's a smart compromise. Protect backup is secured with encryption itself.

  And if you have a password for the device on the device, the data itself are impenetrable anyway.

• Passport for blackBerry blackberry Protect is not available on my edition of passport money blackberry with OS version 10.3.2.2639

  Help me.
  I turn on blackberry protect service location and switch. After BlackBerry ID and password, log in. But my camera is not associated with BlackBerry Protect. Help me

  Hello!

  Thanks for the reply.

  My country is Vietnam. Here's my mobile operator's Web site: http://phtd.com.vn/lang.php?id=en.

• BlackBerry Smartphones Blackberry Protect does not download

  Can't do Blackberry Protect to download on my Bold 9700, which has software v5.0.

  If I use a USB connection, it says "downloads via a USB connection are not enabled for this product.  Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  If I try to download it from the link above it says "Download failed" - "907 invalid COD HTTP error 404: not found.

  Any suggestions?

  Can you get the app through the appworld site? On your mobile device, go to appworld.blackberry.com and get a blackberry Protect?

• Blackberry Smartphones blackBerry Messenger works not

  my blackberry messages are not sent but I get them. they worked very well yesterday and then my phone ran out of battery, when I put it on charge this morning and tried to send a message that it will not be sent.

  Help, please! Lizzie x

  lizbob, welcome to the Community Support Forums.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now, try your BBMessenger.

• BlackBerry Smartphones Blackberry Protect does not end on Pearl

  Pearl 9100 wife was struggling to save on BB Protect software, lately. It used to work perfectly fine before, but now it seems to start the backup, and then he abandoned after about 90% completion. Also, the backup is extremely slow. The Pearl is connected via my home Wi - Fi router and we connect broadband 25 Mbit/s, so there should be no problem of speed at all, I think.

  Hmmm... OK... the next thing to try... the safe boot mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try and take a BB Protect of backup. If it works, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If it doesn't, then still more drastic measures would be ensuites online (p. ex., wiping, reload the operating system, reload the OS 'skeleton', more drastic wiping, etc..).

  At some point, you will need to decide if you want to pass official support, you would get from your mobile service provider, which can escalate your case RIM.

  Good luck and let us know!

• Configuration of e-mail from blackBerry Smartphones work not...

  On my Blackberry Bold 9650 - I am unable to do the menu configure my e-mail address. I chose the configuration application. When I choose the icon email accounts that nothing happens! If I try to get out of this app, the phone freezes & I'm unable to access & have to stop on the phone. I still get out of this APP. I took it to a Verizon Wireless Technician & they say they are unable to determine the problem. Suggestions?

  Try this:

  Since the device, go to mobile.blackberry.com
  Scroll to connect and click Send.
  Click on join now for the e-mail service you want to add and see if it works.

• BlackBerry Smartphones BlackBerry protect work if SIM is removed?

  I have lost my phone, unfortunately it was lost in an area that aren't always cellular services (basement).

  that complicates things.

  My question is.  If I buy a new SIM card to my old blackberry and switch my service to the SIM card, BB Protect will always be able to locate my phone.  I guess since the service is moved to a different device, the answer is no. also if someone removes the card SIM BB Protect will be able to locate the device?  Yet once, I guess NOT

  Thank you

  Your assumptions are correct.

  No power supply (battery dead or out), protect itself does not work.

  SIM removed, protect the will does not work.

  SIM off, protect the will does not work.

• BlackBerry Blackberry Bond protect is not available.

  Hello everyone.
  My name is Patricia and I have a problem, when I go into Control Panel"Blackberry Protect I get the text next message"Blackberry Protect is not available. Unable to connect to the Blackberry Protect service. Try again later. How to fix and protect will rehabilitate them Blackberry?. Let me start by saying that I tried already to change password but it does not work. Thank you for your attention to this issue.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please look for a "registration successful" message appears

  2) restart

  • Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process.
  • IF this fails, you can try the method more energetic keep up/down keys volume until the device turns off completely. Wait a little and then turns on normally.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then please let us know if it always worked before... If so, what has changed? A new application? An update of a certain type? Something else?

  Good luck and let us know!

• BlackBerry Q5 Blackberry protect for Q5

  Hello

  Apparently the Blackberry Protect is not available for the Blackberry Q5 (no idea why not!).  Anyone know how I can protect my Q5 Blackberry in case it gets lost, stolen, or broken?

  Thank you.

  BlackBerry Protect is not available as a download for the Q5 because he cooked in full to the BONE. If you drag to the bottom on your home screen and select settings, you should see Protect on the list. You can make backups on BB10 devices as you could with older devices but it still works very well for tracking and locking your phone.

  I hope that helps you.

• BlackBerry Smartphones Blackberry protect help

  I just downloaded Blackberry Protect to my flashlight.  When I tried to run, he said I was an a business network.  I don't know that I'm not on, so somehow my phone think it is.  BlackBerry Protect will not work if you are a business.   How can I change my phone isn't a?

  So sure that have BIS plan - any business, you must reset the policy.

  ALWAYS BACKUP YOUR DEVICE!

  1. backup your phone, mainly AddrBook, Messages, SMS

  2. completely wipe your device, one of the options-> Security-> Security wipe (attention, erasing there3 options)

  3. necessary restoration only information AddrBook, Messages, SMS, but no way for Options and other system options.

  If not helped

  Try with BBSAK

  1 Backup Application if necessary.

  2. then 'Factory Reset '.

  3. If necessary also you can clear the unit - to completely delete phone OS, then click Load OS to reload the OS. But before do download DM and the latest OS for the device after installation to remove file C:\Program Files Research In Motion\AppLoader provider

  4. After successfully reload operating system restore application and only necessary information AddrBook, Messages, SMS, but no way for Options and other system options.

• Question of Smartphones BlackBerry Protect blackBerry v.1.1.1.65.

  
  

  Hi n1ckthequick,

  Simply press Yes.

  I have meet this by updating the newest of BlackBerry Protect. My BlackBerry Protect works very well.

• Z30 blackBerry not able to sign in Blackberry Protect. Backup and restoration of function does not. "Your device is not associated with a Blackberry ID."

  Unable to sign in Blackberry Protect.  Backup and restoration of function does not. Message is: "your device is not associated a Blackberry ID."  My Blackberry Messenger and Blackberry World works well so I'm sure this isn't a problem of ID on the phone.  I can sign in link, Blackberry.com and Protect.  I see my device to protect, but can't send messages, or view it on a map.  Times out with cannot reach peripheral message.  BB Protect on device has a circle whirling next to the on/off switch.  Cannot turn off.

  I deleted the link and re-installed.

  I reset the phone to the default (factory) and signed in.

  OS level is 10.2.1.3062

  BB link is 1.2.3.56

  I managed to understand this. I had to remove the device from the Blackberry Protect site.  Protect.BlackBerry.com. I deleted my new and connected device with my Blackberry ID.  I don't know if the step of wiping was necessary because I have not tried my backup with the current configuration of the device after the deletion.  The restoration is underway for me!

• BlackBerry Z10 face two problems: 1) frozen 2) Blackberry Protect browser does not read my Z10

  Hello world.

  I really need someone's help. I am facing two problems with my new Z10.

  (1) my browser froze since I deleted the cookies in the morning. I can see the menu on the left and use the settings, but bookmarks and shortcuts in the new tab page are without. I rebooted my phone a number of snow of time. Can anyone help with this?

  (2) I activated the Blackberry Protect feature in my Z10, but whenever I sign in the website protect with my blackberry id, the site say that no device has been linked to this account. Once again, I've passed that point and off several times, but nothing helped.

  Any help would be greatly appreciated.

  Thank you

  Concerning

  Sameer Nagpal

  Hey... good news! my browser has started working again. Entirely on his own initiative. Did nothing.
  I think that delete cookies only he mess up a little bit. BlackBerry still has some bugs to solve if it wants to offer the same experience without effort on other platforms.

  My suggestion is to wait outside as I did. Do not reload the OS. Well, I think that will get the browser works faster but I find that recharge a pain. Try side load the Dolphin Browser Android app Meanwhile