Z6200 - printhead status: unknown, impossible to load the print heads.

Hello

I am a user of HP DJ 5500 long and just before Christmas, we have invested in a Z6200. Right now, I have a problem that happens with him because he is stuck in a loop trying to replace the printheads.

I spent some time trying to reinstall the print heads and I tried the suggestion for the Z6100

Nothing I've tried has been able to clear this loop. Is there a way to do a hard reset, then insert the PH as new? Or is that what makes the above method? Right now, I'm off the printer and the print heads on.

Any help would be appreciated massively, I had to do this thing up 3 flights of stairs and still have not actually seen print!

Remove all the ink cartridges and the print head if you don't have it already. Turn on the plotter and you will be asked for supplies, don't know if the ink cartridges and printheads first. When it asks to insert the items one at a time and the blinking icon must return to solid. Maybe your have one or several heads wrong causing the problem. If it rejects a print head print head must be indicated on the display as to which one is causing the problem.

Tags: HP Printers

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