Zone TMS Smart Scheduler

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• TMS Smart Scheduler - what can you schedule and dial a number?

  Hi Forum,

  I think TMS 13.2.1 at 14.3 TMS with TMSPE 1.1 reclassification.  However, I saw that the 'old' web scheduler has been replaced by the new smart sceduler.

  You can plan the new smart Scheduler? It seems that you can only program calls to numbers in directories?  You can schedule dial calls to:

  Directory movi/Jabber?

  External SIP/h.323

  External ISDN?

  What can't the new smart Scheduler compared to the 'old web Scheduler '?

  Thank you

  Robert

  Robert H.

  Yes, at this time, you can add managed by TMS systems (those that are added to the system > Navigator) when planning through Smart Scheduler.

  Cisco has already opened a feature request for the opportunity to add directories or call the participants in the smart Scheduler interface, but I cannot confirm if Cisco really wants to develop or when it will be available. It's the already opened by Adam feature request:

  https://Tools.Cisco.com/bugsearch/bug/CSCug76084

  A solution would be to add your external endpoint as a 'room' to TMS under system > Navigator, so that they will appear on Smart Scheduler, however, systems added as piece takes a license system just like a common system managed by TMS. So, before you follow this workaround solution, make sure that you have licenses enough for that.

  Can my personal thing, if you really need schedule the call out participating, so I suggest you use common reservation interface, at least up to the Cisco enhance Smart Scheduler.

  In addition, to raise this feature request you, your local Cisco representative so that they can help you to climb this feature in Cisco request to try and get priority on this point, it is useful. More customers are asking for the same thing, more Cisco considers that the feature request.

  Concerning

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

• TMS Smart Scheduler by default time change

  Is there a way to mass change the default time in the smart Scheduler of TMS or must it be done individually by users? IE; the date format, that everyone has in their account settings.

  I don't think it's possible, at least I have not found a way to do it, and it isn't docuemented as something that can be done.  Probably best to reach out to your Cisco account manager and see if they could submit a feature request to allow control increased the admin user accounts.

• Hide portals TMS (Smart Scheduler or FindMe) Options

  What determines which of two Smart Scheduler and FindMe options in the TMS portal users can see?  I had not connected with a user who has absolutely no permissions set within TMS, and they could see Smart Scheduler, however it wrong on when I clicked it.  Is there a way to hide the smart Planner and only show FindMe or choose what users can see two options?

  Thank you

  Patrick Sparkman wrote:
  [...] Is there a way to hide the Smart Scheduler and only show FindMe, or choose what users can see of the two options?

  I don't think it's possible. All users can see both, but (from TMS 14.3.2) only users that are part of a group that has

  'Booking'-> 'Misc'-> 'Booking' permissions in TMS can plan actually by using Smart Scheduler.

  Kjetil-

• Launch of TMS 14.2 error, TMSPE 1.1, Smart Scheduler

  Hello

  I run a laboratory for a client in which I should test Smart Scheduler, but I can't it launched. I have the tmsagent/cann access portal. I can click on the button home th and the settings button. I can access findme configuration but Planner smart would not launch with an error message, otherwise, it would probably be a java problem (from what I've read in the forums and guides). the message is

  There was a problem connecting to the server scheduler: could not send message.

  No idea what this message is linked to?

  Thank you

  Cecile

  Hi all

  Indeed, it is a bug. Unfortunately I do not have a reference of bug for you right now. Once I have one, I'll let you know.

  The problem comes from different server configurations regarding the use of the address of loopback... which means in this case, we work, they do not use the loopback address on their server. For example and looking at the IIS logs and when the loopback address is used, you should see something like the following on the SS:

  2013-05-28 09:03:25 POST /tms/external/booking/bookingservice.asmx 127.0.0.1 -------127.0.0.1 TMSScheduler 200 0 0 31

  In the case of the customer, they see the following:

  2013-05-29 15:50:48 192.168.x.x POST /tms/external/booking/bookingservice.asmx - 443-192.168.x.x TMSScheduler 200 0 0 31

  Note the return of the local IP address compared to the loopback address.

  In your case, I'd take a peek in the IIS log after you throw the SS error... and see if it's what you see.  If Yes, then it is the same problem and this is the problem we are fixing... which means that we will check not only for the loopback address, but the local IP address as well.

  see you soon,

  Dale

• TMS smart Planner 14.2 ISDN Dialin Participants

  Hello

  With the old Scheduler, it was possible to choose ISDN for participants of callin.

  With SmartScheduler, you can choose "Forums Participants" and "audio Calling" but you can not choose ISDN so prevered Protocol is SIP.

  We have participating callin calling in via ISDN.

  Using the Scheduler by TMS you can choose 'Extern' and 'ISDN' for Nicole, you can't do with Smart Scheduler.

  With SmartScheduler the informationmail contains no ISDN Callin number.

  With the planner of TMS, the mail contains Callin number ISDN.

  But your users must use SmartScheduler because it's easier to use than the Scheduler in TMS Administration side.

  The ideals?

  Kind regards

  Martin

  Hi Martin,

  Planner smart planning only external SIP clients.  There is no ISDN remote access or outbound external.

  Potentially, you could book external ports for remote access.  If your ISDN gateway can connect to your MCU it would work.

  Gateway ISDN ISDN user calls, and then between address Conference call to MCU.

  Greetings

  Thomas

• TMS 14.5 - Smart Scheduler running slow

  Good afternoon

  The Scheduler is commissioning and allowing users to connect, but when trying to schedule a new meeting that the participants section takes forever to load that eventually will confuse people. Adding Favorites is also incredibly slow. I guess it's something to do with TMSPE but I'm not sure. I tried to run diagnostics and health checks, but there is no indication of problems on the server. I also tried to restart the SMT server to see if there was no improvement and that doesn't seem to help. I've included a screenshot of the Scheduler. If anyone has any ideas, please let me know.

  Thank you

  Mike

  First of all, TMSPE 1.3 or a later version is required for the TMS 14.5

  Second, yes upgrading Java TMSPE still running can cause problems. I currently run Java 7 update on our TMS 51 / box TMSPE running 14.6 / 1.4

  Not sure of the version of Java 8 with TMS work / TMSPE again, I'll have to check.

• Time zone incorrect calendar schedule

  Salvation of trouble with my calendar in iCloud. Even though my settings are for the Thailand (GMT + 7) hours on the calendar are in GMT.

  On my mobile and my computer sometimes demonstrated the correctly.

  Any ideas?

  You have activated time zone support in the calendar settings?

  Click on the gear icon in the lower left corner of the calendar and check if it has been accidentally disabled.

  

• TMS conference scheduled automatically connect via CCT and TS do not work whit SIP URI

  Hello

  For now I'll set up a new infrastructure of CMR. All components of telepresence have the lates software. CUCM 10.5.2.

  -MX and SX endpoints are recorded to the CUCM

  -CUCM a SIP trunk to driver

  -Ad.Hoc conferences and Rendezvous work

  -TS is managed by the conductor

  -MX and SX Endpoints, conductor and TS have been added to the TMS

  Now the problem. I'll put up a new conference at the TMS and the driver will be added automatically. Now I start the Conference and the conductor trying to call the endpoints of Pentecost sip uri format and the call fails. I thought that the driver uses the trunk for appointment in order to dial a number to cucm. CSS entering the CUCM site has been configured. Do I need something special on the driver or TS? In conclusion called Pentecost this format + 55228713030 fine work and call the Pentecost sip uri [email protected] / * / fail.

  They have a few clear example of aliases and auto dial configuration for this conference?

  If you have need of newspapers or something else made me know.

  Is there a way you can use a FULL domain for the domain part of the address that represents CUCM?

  Conductor is by adding the address of the place of CUCM configured under configuration Conference > locations.  I don't know the conditions, but it's because tenayo is not a field is full, or it is not routable.

• Leap year TMS Scheduler

  We have MSD and MSD Smart Scheduler.  When users of planning meetings in the smart Scheduler for Monday 2/29, they are listed as Tuesday 3/1, I guess because of the leap year.  However, it shows the correct date when you click the meeting and in the TMS itself.  I checked to make sure that the time zone settings are correct.  Is that going to the issue of Monday?

  Turns out just a cosmetic defect with Smart Scheduler, see CSCuy19844.

• Cisco TMS 14.5, some user is not currently unavailable

  Hi team,

  Our portal user TMS does not, when using https://TMSSERVER/tms/booking. It is giving error that "the TMS user portal is currently unavailable. "Please try again later". Even on the web page administrative MSDS MSDS portal user icon is not available. Please advise what can be the reason.

  It does not have the TMSPE, but TMSXE, we installed on the same server TMS.

  BR

  You're arbitration to the booking of TMS admin page, or user portal (aka TMS Planner)?  If it's the Planner TMS portal and not the booking page admin, which was deleted in TMS 14.2 and replaced by what is called "Smart Scheduler" in TMSPE 1.0 - see the release notes below.  You will need to install TMSPE to use and requires no license to install or use.

  TMS 14.2 Release Notes

  TMSPE 1.0 Release Notes

  Recently upgraded from a previous version of TMS to 14.5, and that's when you noticed the portal icon was missing?  If so, what version you are migrating from?

• TMS - page Free Busy preview deleted in TMS 14

  Hi people,

  I am aware that Cisco has removed Free Busy overview of TMS 14. Butterfly last night that I had to abandon two TMS upgrade just because of this big changing in 14 of the TMS, the customer preferred version 13 to lose the page.  =(

  Well, now I have a few very dissatisfied customers of the TMS 14, including those who have abandoned the upgrade and new customers who just purchased TMS a few days. Some clients really need to have 14 MSD, because integration driver and Smart Scheduler.

  I opened a folder of TAC just ask "why this page removed if it's so useful? The response was:

  "(...) I checked with the developers and this page has been deleted because it was very heavy database and therefore killed performance of TMS. Unfortunately there are no plans to introduce a similar or equivalent page in the future (...) »

  Couldn't Cisco offer other hardware requirements for MSDS instead of deleting the page? Cisco has really no plan to add a page as a preview held for free? Is there an other customers around the world require the same thing? Because in Brazil, most of the customers are demanding. What are the additional options should I (except outlook calendar and the integration of MS Exchange)? Can I create my own free animated presentation page using the API of reservation or something else?

  Thanks in advance.

  Concerning

  Paulo Souza

  Please note the answers and mark it as "answered" as appropriate.

  Hi Paulo, I ask of you reach out to the Cisco account/sales in your area Member to access this feature back in the next future version of TMS, as they join respective team in Cisco further on that.

  BR/Mahesh Adithiyha

• TMS on demand? With Jabber

  Can I create a conference in Muli in TMS - reservation resources MCU (but without ends) in order to be able to have dial-in users. (with stem).

  The MCU fixed maximum partisipants to say (EG: 4 video in the model).  Users could be registered of CCUM on sip Trunk 4 Jabber customers.

  OR perhaps 3 + 1 VCS registered.  ?

  An Externsión to the question is have Outlook Via TMSXE book the Conference (also via the model I guess).

  Thank you (latest Version TMS/VCS/8.6 CCUM and 5320 MCU)

  Depends on the Scheduler that you use.

  If you use the normal TMS Scheduler, you could add 4 video composer at the meeting.

  With the smart Scheduler, you can book real systems and add some participants have remote access.

  With TMSXE you can also book rooms only.

  I use workaround for TMSXE with some customers:

  You can add two systems of dummy room, that have a URI as - do-not-route-House-1 - and also sync through TMSXE with an Exchange calendar. If someone books present two systems, a conference will be automatically added on the MCU because MSD cannot control this dummy parts.

  I would like to see a feature of TMS, where you can configure the special mailboxes with TMSXE to add composer at participants, i.e. a mailbox of room for 2 participants and one for 5.

• TMS Meeting Manager AMM assets?

  I installed TMS 15.1 and TMSPE 1.6 on Server Win 2012.

  All the pre-requisited are met, but the AMM Active Meeting Manager is not displayed in the Smart Scheduler interface.

  I don't see the group settings to allow access to the AMM.

  Something that I forgot to activate?

  Ah, you don't have a CMR put in service to your TMSPE account.  Take a look at the "Meeting in Collaboration rooms deployment" section of the 1.6 TMSPE Deployment Guide from the pg 49.  When you have a CMR put in service to a group of users under systems > Provisioning > users, you should see something like the attached screenshot.

• TMSXE and TMS 'configuration buffer by default'

  TMS: 14.3.1

  TMSXE: 3.1.2

  Although we have setup in the TMS, the "default buffer' to 10 mintes, we are not able to start meetings in advance. Looking at the documentation it says:

  "ATTENTION: do not enable installation and destruction of the buffers if you are using the smart Scheduler, Cisco TMSXE or any other application that uses the Cisco TelePresence Suite Extension reservation management API, as the API does not support these pads."

  So if this is true, how can we configure the TMS/TMSXE to allow meetings begin in advance?

  Hi Matthew,

  You can not currently configured TMS to launch conferences in advance if you are planning a TMSXE/Exchange.

  This will change in a future release however, see TMS 14.3.2 Release Notes page 48.

  Kind regards

  Kjetil