3830 OfficeJet all-in-one: unable to Scan to computer

I tried to use the image capture, but it cannot detect my printer.

Utility HP still cannot find ' ' my printer

I managed to print but just have not been able to use the scanner.

I think I got a message during the installation, there was NO software available for my laptop. ???

I have to return this if it does not work. can anyone help?

Hi @Pfleis1984,

The 10.7 Mac does not support Officejet 3830, you could use this printer with 10.8 and above, or consider a slightly older model of the printer. Have you considered upgrading to 10.8?

OS X Lion mountain system requirements

I could be wrong, but I don't think that there is no charge for the upgrade. It might be interesting to look at in any way.

If it meets your needs, please consider tagging this post as solved by clicking accepted as Solution below and others can find the answer more effectively.

Tags: HP Printers

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