6 t - 100 HP envy green monitor shade

HP Envy 6 t-1000 has a green tint on the screen.  It seems there no black color.  I ran the system diagnostics, and everything goes.  If I tyr color palette check fails.  I've updated the video drivers, updated the BIOS, replaced the monitor cable and run a system recovery using the discs provided by HP.  All to nothing does not.  I can attach an external monitor, either HDMI or USB, and it works.  Only the built-in display has green tint and the lack of black palette.

Hello dcnewman,

I understand that your notebook screen produces a green tint and I would be happy to guide you to a resolution!

According to the information you have provided in your message and this document, I recommend to contact our technical support at the 1-800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://www.HP.com/cgi-bin/hpsupport/index.pl

I hope this helps!

Concerning

Tags: Notebooks

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