7520 photosmart all-in-in-one: software does not install correctly

I have installed and uninstalled 3 or 4 times. Started and restarted several times. Setup places a shortcut to a program on my desktop. Nothing happens when I click on this shortcut. The printer will print and scan to computer works. What kind of program the shortcut is pointing to and how to operate / or do I need?

BTW the shortcut in the start menu that points to the same program does not work.

Hello

Solution follow below to install the hotfix, and then double-click the HP Photosmart 7520 icon and check differences:

http://support.HP.com/us-en/document/c03640384

Kind regards

Shlomi

Tags: HP Printers

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