8.1 Windows 64-bit and USB 3.0 connection error

What a nightmare for me after I bought my G2 470 Probook with little window 8.1 64 and USB 3.0.  After my installation to my new laptop, there are 2 questions, I am facing now:

1. my external USB 3.0 drive may work correctly with my old laptop window 7 with USB 3.0 input. However, my exernal USB 3.0 drive cannot work proplery when I try to connect it to my new laptop with little window 8.1 64. It shows me he cut sometimes, sometimes connect often and I can't remove the drive safely

2. once the laptop set in place, there are 3 partition of HP, which is Windows (c, recovery (D and HP tools (E. I want to allocate more space fo save my old photo, HP technician told me to compress and release (about 150 GB) space on my C:.))) Can I use the new disk successfully. However it seems that I can't have the window manually updated, so I'm concerned if this is the point of mian to create this problem.

HP technicians can help here?

N ° there is no need to go to a command line and it is not all the DOS commands that will help.

Consider using the Windows system restore to return the operating system of your laptop to a date before the start of this issue. Choose a restore point dated before the redone problem surface. Use the charm of the search and the type of restore. Select create a restore point. The System Properties window appears. Click System Restore, as shown in the following image.

Make sure that the option to Show me the restore points more has a check mark in the box. Choose the restore point that you want, and then click Next. It is safe and reversible.

Tags: Notebooks

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