900 Elitepad F.50 (SP68375) G1 firmware update and defect TPM, Bitlocker problem

I recently installed the firmware recommended for ElitePad 900 G1 (sp68375.exe) running Windows 8.1 update 1

System BIOS Update F.50 for HP ElitePad 900 G1 Tablet (c04409743)

In order to install the update I had to suspend bitlocker drive encryption, which is a mandatory requirement in my workplace.

After properly installing the update of the firmware and trying to catch the bitlocker encryption, Windows reports the following error:

"BitLocker Drive Encryption error."

Wizard initialization has failed.

The BIOS does not correctly contacted the

Trusted Platform Module (TPM). Contact the

the computer manufacturer for BIOS upgrade instructions"

I tried to re-download and reinstall the firmware update, but ended up with the same error after successfully update a second time.

Someone else (or HP) applied this update firmware and can fix any counselor or a workaround to get BitLocker up and run again? My ElitePad is now reported as non-compliant system due to the suspension of BitLocker.

Thank you.

Please try latest BIOS on HP.com (F.52) for the Elitepad 900.  If it solves your problem, please check the issue as resolved.

Tags: Notebooks

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