AC adapter mini-message

Recently I received this message:

The connected smart adapter will power your computer, but potentially at a level of reduced performance. Your computer is designed to vary the performance as required when the lower ability of smart adapter is connected.  Resource intensive tasks can cause your system not to do at the highest level with a capacity more small smart adapter.  Please connect a smart adapter with greater capacity for maximum performance.

This message appears in the lower corner of my computer laptop 2 or 3 times stacked above the other.  I thought it was just the HP marketing buy some new product, but today I noticed that my computer was plugged in and not charging.  Unfortunately, I noticed too late, and he stopped.  Called the conceirge Costco service and they had me remove the battery, power cord and hold the power button to a minute... and then amazing, the adapter began to charge again.  They had no solid information on why it happened.

Is - this indicative of a problem with the AC adapter or maybe just a fluke?   Anyone experience this problem?

My laptop is a G60 533 CL

AnAceBuyer wrote:

Having the same problem, after owning my i7 quad-core laptop w / 16G for about 6 months. HP has already replaced the adapter 90W under warranty, but the problem persists. Today, says HP technical support message is an error, and they would be happy to make the message disappears. Battery stops after a few minutes, no matter the charge adapter and at best will hold the existing fee level but not increase in workload. Battery test indicates the battery is 'normal '. Technical support now wants me to send in my laptop! Can hardly afford to be without it, and the technology has honestly made a lot of sense to me. I asked to intensify the support of a senior technician, but who can take another 48 hrs. Frustrated and worried at this point. It looks like HP may have outgrown their smartcharger series, but may not be able to admit or repair.

@AnAceBuyer

Try a hard reset as follows:

(1) remove the battery and unplug the DC power adapter.
(2) press and hold the power button for more than 15 seconds.
(3) plug the DC power adapter (leave the battery for now)
4) press the power button

Please post here your positives or negatives in your thread.

If this has no effect, consider save it all important data to an external storage device. In this way when the HP technical support representative contact you, it will be safe allow control of your laptop remotely for troubleshooting.

I ask that your question is raised.

Tags: HP Notebooks

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