Access Web of blackBerry Smartphones

Similar Questions

• Access point mobile blackBerry Smartphones

  My service provider is o2. I used the mobile access point to access internet on my i pad when no wifi connection. On a recent RIP to South Africa, I used a vodfone sim card talk. Now, back home with my o2 sim monthly, I can't access a mobile hotspot - get a message that I need to agree to the plan of hotspot mobile vodacom. How can I go back to my normal o2 plan by default?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, you may have to wipe your device and then do the above... sometimes, running on another network corrupts so evil that the foregoing cannot fix your Service books. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Web OS blackBerry Smartphones new 4.5 browser error

  Since upgrading my 8830 to the 4.5 new OS, when you try to connect to Wells Fargo and other financial websites, I get a message that the site does more support the latest version of the web browser. How can this be corrected? Is there a third brower that can be used, Internet Explorer made a version for Blackberry, what can we do? Thank you.

  Bifocals wrote:

  Unable to get using the Blackberry browser, I could when I switched to IE.

  Start the browser, menu button, the browser, and then proceed to the identification of the browser.

  You can select Firefox or IE.

  You missed it in the first post?

  Bifocals

  

• Problems with access to the blackBerry Smartphone Internet and e-mail?

  Hey everybody

  I just got my curve 8900 yesterday t-mobile, and I wondered why I couldn't access the internet and why I couldn't use my messages. Whenever I would try to resemble something upwards using the internet from my blackberry it woud still say something about the subscription. In addition, for messages there it would not allow me to send stuff only save drafts for her, that's why I used the SMS and MMS text to work around my messages. So PLEASE someone please help me understand this problem!

  Well, it's basically what I said earlier.

  The part of your contract with your operator voice covers some elements:

  • Voice
  • Voicemail
  • SMS/MMS
  • (I'm not sure - T-Mobile can give you the full list)

  The data item for your contract covers other elements:

  • Internet browser
  • E-mail
  • Applications that require internet access
  • (I know - T-Mobile can give you the full list)

  You will only receive what you contract for services. So, if you don't have a data contract with T-Mobile, you won't get these services.

  Contact T-Mobile and find out what your policy covers. If it covers the services to which you do not have access, it must be changed (since you're already paying for it). If it does not cover data and that you want these services, then you must add to your contract (for the $$$ they will charge).

• Access to corporate blackBerry Smartphones via wifi if e-mail isn't on a support

  I have a torch 9810 via AT & T. If I turn the cell off the signal and just use wifi, I get all my emails professional very well. Don't need a cellular signal.

  What happens if I cancel AT & T altogether and do not replace it with any carrier. Then I connect my blackberry via wifi to internet. Will I always have the corporate e-mail?

  Part of me said 'Yes', because there is no reason not to. I can turn on the Bberry, connect it via wifi and get email. AT & T is superfluous.

  Part of me said: 'No,' because I don't know, maybe that when I cancel AT & T, Blackberry (the company) "disqualify" me their server (or something) and therefore the phone is a brick.

  Hello and welcome to the community!

  BBs legacy (pre-BB10), all BB exclusive services, including e-mail, depended on an active account to BlackBerry Internet Service (BIS). The device itself does not have an email client full... depends on BIS in order to provide messaging functionality. And BIS infrastructure is hosted at carriers and BlackBerry - and is used for your email at any time, regardless of the channel (carrier or WiFi data network) that you have active on your BB.

  So the long and short of it is that if you cancel your BIS account (due to the cancellation of AT & T), your email will stop working (because your BB will no longer be able to communicate with BIS), even if you only use WiFi.

  The BB10 BIS is removed, replaced by a full e-mail on the device... so client, BB10 device can work perfectly for send only via WiFi, because there is no need to talk to BIS. But legacy devices must speak BIS.

  Good luck!

  Edit... I just noticed the use of the word "business". If by that, you mean BES, then the same situation applies always... it is just a story of BES-level (from your carrier) instead of a BIS account which is required for features.

  See you soon!

• Problems with the WEB BROWSER blackBerry Smartphones, use not wifi network to open some Web sites

  Hello I'm owner of BB BOLD 9900 OS 7.1... for the last two days I am facing a pretty annoying problem with the BB browser.

  It means not affects the device... it just annoys me.

  When I TURN ON my WiFi on my BB with the network carrier Sim already homepage active who has a Active on it and open the web browser BB, according to the website on which I open the web browser chooses between the internet Wi - fi OR internet BIS carrier which is weird. BECAUSE a default if the wifi is enabled, then the web browser MUST use internet wifi network carrier for navigation. YOU TUBE, FB and TWITTER.com all use my carrier netwrok to open bt soon I open BBC.com or CNN or any other site the wifi symbol appears on the right side and so it uses the wifi network... and disappears when I opened THE 3 SITES you tube FB n twitter.

  My knowledge is that when you activate THE wifi network, the WEB browser is intended to USE the wireless internet, NOT the internet carrier

  The next time I switchd off the the carrier signal, and then Turned ON one internet WI - FI and then opened the web browser of BB. so now all the opend website with wifi internet bt as soon as I open YOU TUBE or FB or TWITTER.com it post a comment... .that cannot visit the web page when the carrier is off. Please turn on the radio n try again... I mean IT SHOULD OPEN with internet wifi? WHY do network carrier sim to open the web page?

  I have checkd my browser settings and they are default and also my wifi settings I have reset the... the problem still persists?

  any idea wats going on?

  Please help is needed I'm annoyed about this problem...

  Thank you

  MR. KIWI... Good news... .i went to my carrier service center... Solvedo Problemo!

  Go to your service books and remove directories of service WAP browser in all directories of service WAP 3 I don't know the exact name, but all are related to the browser... WAP config something like dat... Just remove dem... .and HARD restart your fone... and try to use only wifi on your device with your carrier network off...

  mine worked... Let me know on urs... so now, the browser uses my wifi instead of my network provider when both are running...

• Deletion of saved web pages blackBerry Smartphones

  I recently recorded a webpage on my Storm, resulting in a yellow icon small 'globe' appearing at the top of my home page, immediately below the date and time, with the number '1 '.

  I can't find out how to remove this, so that I can get rid of the icon.

  Thanks for the help!

  Tom

  Hello

  With the Green and red buttons to the right side of the device, look in the upper left corner.

  A blue envelope that says messages. Your theme may be different.

  Click on the envelope, menu button, scroll down to find.

  From there, you can set the options that I have listed.

  Do you need a screenshot?

  Thank you

  Bifocals

• BlackBerry Smartphones cannot access web pages

  After accessing web pages without problem, I couldn't suddenly to. When I go to the browser, after you type in a web page, I get the consignment: "this is a problem when trying to render the page.

  I searched on the site Web of Blackberry for a solution without joy.

  If anyone has had a similar problem or could advise me what is going on, I would appreciate it.

  Thank you very much

  Gordon

  You are welcome

  Please solve the thread. Put brand of 'Solution' to the post with the solution.

  Thank you.

• Connection to Outlook Web - another of the problems of blackBerry Smartphones

  I'm not the only user BBY desperately struggling to connect to my email via Outlook Web... that's why I have a BBY is told by the way!

  I spent a lot of time with our manager network and we tried a number of combinations for the connected BBY, nothing seems to work.

  Of course, my network provider (Orange EN) say that they are unable to help, it's to do with BBY.

  Before I have to abandon bin and my BBY (after all these years of use of BBY) and get a more friendly user Smartphone, can someone help me solve this problem?

  Thank you

  BB

  Hello and welcome to the community!

  Here are a few things to try:

  • KB03133 How to integrate an e-mail address to Microsoft Outlook Web Access with a BlackBerry Internet Service account
  • KB18567 BlackBerry Internet Service cannot connect to an account, Microsoft Outlook Web Access using Microsoft Exchange 2007 or Microsoft Exchange 2010
  • KB04804 Error message when you try to integrate a Microsoft Outlook Web Access 2010 account
  • KB02858 Unable to integrate an e-mail address to Microsoft Outlook Web Access with a BlackBerry Internet Service account

  In addition, sometimes it's just not possible to configure via the interface for device... and your BIS carrier, from a PC/browser, Web site may be able to do so... here a partial list:

  • http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  If you can't find your carriers, you would need to ask for the URL of it.

  In addition, since your BB browser, you can try this url:

  • www.BlackBerry.com/Integrate

  There are some limited circumstances where BIS cannot integrate properly in OWA... but this is usually a mismatch on the server side (for example, ISA) rather than anything else.

  You can also ask your network admins to check this:

  • KB11036 Requirements of connection and firewall for the BlackBerry Internet Service

  Finally, if something does not work, details will be much more useful... "nothing seems to work" provides us with nothing to diagnose any and so maybe you better frame. Step by step of what you try and exactly how each step results is always more useful. In addition, if the present error messages, the content accurate and full of people is extremely useful.

  Good luck!

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry Smartphones using Wi - Fi to connect to my email, web browser, the world ap and... Well well... everything? on my 8900

  Recently, I bought a Blackberry Curve 8900 with tmobile. Now, here's the thing, I don't have a data plan of any kind with tmobile. Then, when I bought the phone I have insterted my phone and it started. Checked with my seller to make sure he made a phone call... He did it. So I knew for sure my card SIM was working fine...

  Heres where it gets weird...

  When I got home, the first thing I did was to connect to my network wireless... using a Wi - Fi connection... obviously. And from there, I went to the Setup Wizard and went through each step. When I got to the part of the Email, he gave me two options, I do not remember the two, but one of them has been "put in place of the emails through blackberry enterprise server"... or something like that. I didn't know that I didn't have a data plan, so I clicked on the second option. I went through the process and EMAIL... by WIFI. I even sent my e-mail messages free to make sure that it worked and have evidence that I received email and Xavier sent to me and others! without a data plan!

  It's what I expected... I didn't know this wasn't supposed to happen? and that BlackBerry customers were able to get by email if they have a blackberry data plan?

  Well, naturally, I thought that everything else works on a wif... like the iphone connection. Even if you don't have the 3G data plan, you can always access web, email, and aps. Anways Yes, applications communicated with the wifi network and my browser web page views on a wireless network.

  Then my myfaves dissapeard and gave a script error or something java coding. Then what should I do? I called tmobile and spend hours of troubleshooting. Finally, I am able to restore or update my OS with a PC and recover my mfaves. But now my world ap ap does not start and tells me that I need a data plan... following its my browser telling me the same thing, but also facebook. I'm like what's happening? And then when I try to set up the email... There is only one option... and that's 'email through blackberry enterprise server installation "...

  So my question is... If you take the time to read this... Why in the world any order in collaboration with wi fi and out of nowhere asked me to use a blackberry data service plan?

  daveynielsen wrote:

  So my question is... If you take the time to read this... Why in the world any order in collaboration with wi fi and out of nowhere asked me to use a blackberry data service plan?

  Because, without THE BlackBerry data Plan, you will be using your WiFi HotSpot browser, and that's all. No email, no features of data application RIM as AppWorld or the BlackBerry Facebook app.

  He worked first, because you probably remnant provisioning Service books from the former owner, I suppose (as you mentioned "checked with my salesman).

  For me, seems to be suspected of working as.

  daveynielsen wrote:

  Well, naturally, I thought that everything else works on a wif... like the iphone connection. Even if you don't have the 3G data plan, you can always access web, email, and aps.

  Not quite, you must always have a data plan for the iPhone.

• BlackBerry smartphone accessing password Keeper data using office software

  I recently had a pressure of crack in the LCD screen on my Curve 8310.

  I need to access my passwords stored in password keeper, however given that the LCD is toast, impossible to read anything on the phone.

  I'm waiting on a replacement LCD screen, but need to pass, as soon as POSSIBLE.

  Are there programs to display the program on the pc?

  I tried a solution that actuall work, so I thought I'd post in case anyone else has this same problem.

  I had previously saved data for my Blackberry Curve 8310 using the office management software.

  I downloaded a Simulatr for my Curve 8310 and installed the software.  I found the Simulator to the BlackBerry Smartphone simulators - URL

  http://NA.BlackBerry.com/eng/developers/resources/simulators.jsp

  Once the program was installed, I ran the program, which shows a picture of the phone.

  I started my office management software.

  Now to back in the Smartphone Simulator

  In the menu, I selected 'USB cable connected' which simulates the connection of the smartphone.

  Once I did this, the office management software prompted me to create settings then phone again.

  Once I implemented this new virtual phone, I restored my backup from the virtual desktop management software to the new.

  I could then use the mouse to go to the password manager and open the program.  It prompted me for my password and all data appeared.

  Hope this helps someone else.  Good luck.

  Mark

• BlackBerry smartphones remove security settings of 8820 without access to PC

  I recently acquired a 8820, but I can't remove the security settings.  I'm currntly do not have access to a PC to connect the device to.  is there a way to delete the settings?  Thank you.

  Hello and welcome to the community!

  Exactly what 'security settings' you are asking about? Only these words, there are a lot of possibilities...

  My guess - if your BB has a policy due to have been associated with a BES environment

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  and if you want that political removed, then see this KB:

  • KB14202 How to remove a policy from IT to a BlackBerry smartphone

  You will notice that methods 1, 2 and 3 require the admin BES to do something... If you are no longer associated with the BES, then these methods do not work, which leaves... method 4 not requiring connection to a PC.

  On the other hand, if I guessed wrong, then please specify exactly what 'Security Settings' you're curious about.

  Thank you and let us know!

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!