Acrobat DC update appears in creative cloud Apps

I have Acrobat Pro installed locally and recently purchased InDesign CC (2015).  Creative cloud now appears to show that acrobat DC has an update.  When I try to update is said: I have to uninstall earlier versions of Acrobat.  I uninstalled all versions including reader.  The update remains.

Issues related to the:

If I have Acrobat Pro, it gives me an update free Acrobat DC, if not;

Why showing the update

If so, why it will refresh?

Any advise welcome.

Ta

Capture.PNG

If you have a lot of creative cloud, you have right to run Acrobat Pro DC.

Also if you have a subscription to a previous Acrobat Pro.

If you have a purchased version (you don't say you have I think) there is no free upgrade; I think that what we see, it's a bug in the CC application that cannot properly manage the subscription and products purchased.

Tags: Acrobat

Similar Questions

  • Cannot update or download Creative Cloud App apps

    Hello

    I use Mac OSX El Capitan. It's 2 days I'm trying the update 2 apps and download Premiere Pro for the first time, but creativity cloud App reports "waiting for download. I tried to remove the app and reinstall, I tried to fix the permissions but not way to download.

    Any suggestions?

    Thank you

    Hi guys,.

    An update.

    Don't you have a restart - no change

    Clean the system using Onyx - restart - problem solved

    Should have done that first

  • Deleted but apps still appear in Creative Cloud App. How can I reinstall them?

    After installing several applications on my laptop, After Effects, which I use for my business, would not work on my desktop. I didn't know that you need to disable the connection creative cloud on a single computer, before going to the other. As I was to give my projects, I removed the apps on my laptop. Three of them seem to be a button to uninstall them. It is not a reason any for - After Effects, Illustrator and Acrobat Pro XI. I tried to find references to them and finally threw all references to them I could find in the trash. I must have left something in my system yet because in the Cloud creative menu, it shows I still have those apps on my laptop again and that they are up to date. However, as I said, I threw everything that relates to these apps that I could find in the trash.

    It seems not to be any way to reload these three applications in the creative cloud app and since they are no longer in my Applications folder (I'm on a Mac) there is no way to uninstall or do something else.

    How can I delete the piece of software that thinks that these three applications are always installed so that I can reinstall fresh versions? Thank you.

    Run the cleanup tool and reinstall.

    Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

    Mylenium

  • Update of the creative cloud app screwed me over. How can I return back photoshop 2014

    I can't go back to photoshop 2014 even go through the app CC 'older versions' option like the app updated and just installed latest version only where I got off auto updates and also not to remove the old version when updating. Stop making decisions for me Adobe you bloody idiots. If you released a perfect software then it wouldn't be a problem but you seem just to serve your paying customers testing ground.

    Solve this problem and tell me how can I come back I want to use the version of the software. The amount of parameters presets/brushes and settings, I had the installer is a ballache to sort again!

    just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html

  • "Download error" always appear on Creative Cloud App

    In the description says "this facility is no longer functional. Please uninstall and redownload the creative cloud. "I do what you ask me, uninstall and install again and when I open the same message appears download error.

    Windows:

    This facility is no longer functional.

    Let me know if you are using a Mac computer.

  • Error updating Photoshop from Creative Cloud App Manager

    ERROR: DS015: cannot read the target of the symbolic link to the source file "/ Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"Seq (2).

    http://forums.Adobe.com/message/4666152

  • Update to complete creative cloud, but I see my accountdetails manufacturers. I would like to install on my machine homeoffice. where can I see my account active stats according to my cc to date

    Updated to complete creative cloud, but I do not see it in my accountdetails. I would like to install on my machine homeoffice. where can I see my account active stats according to my cc to date

    It will take a day working your payment processing to be completed.

    to view your account, Adobe ID Code

    While waiting you can install 30 day trials and use them until your account is updated, Download Adobe Creative Cloud apps | CC free trial Adobe

  • I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?

    I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?  I am not a subscriber to the DC?

    Hi ChiefLar ,

    I would like to inform you that you're not subscribe to the Acrobat DC as is the latest version of the Acrobat program & as you XI Acrobat Pro & Cloud membership for photoshop & lightroom, you keep getting the message to upgrade to Acrobat Pro DC (latest version). If you have Acrobat Pro XI subscription, then you can also install the latest version that is Acrobat Pro DC.

    If you XI Acrobat pro as serialized product then you must buy Acrobat Pro DC as improved version.

    Kind regards

    Christian

  • Creative cloud apps does not appear...

    Creative cloud apps is TOTALLY NO MONTRANT at ALL, he has only the HOME COMMUNITY, ASSETS,

    and I tried to do things other people have done (gosh, a lot of people have this problem and Adobe SERIOUSLY needs to find a way to solve this problem)

    I went to administrator/Appdata/Local/Adobe and I can find the files: (AAMUpdater), (Acrobat), (CameraRaw), (color), (InDesign), (Lightroom) and (OOBE).

    First I tried to change the OPM.db to OPM.db.old, and nothing happened.

    I wanted to change from false to true in the xml file in the Configs folder, but I couldn't find any Configs folder in OOBE folder.

    What should I do? I spend so many hours on this problem and I can't totally NOTHING!

    Please give me a solution T_T

    BTW, I use Windows 10

    I had a similar problem on my Mac right after that the app Creatvice cloud, automatically updated itself. I solved the problem by uninstalling the application using the Adobe Creative Cloud cleaning tool. Then I downloaded a new installer and reinstalled the creative application of cloud. It works perfectly now.

  • Error 1001 - updated creative cloud App

    Hello

    I tried to update my application creative cloud on my mac for weeks now with no luck.

    I get an error message: "Office creative cloud could not update (error code: 1001) ' this message appears every time after only 5% charge of the update.

    I can't find any solution to this on the Adobe site or any other site. PLEASE Help as my apps don't work properly.

    Desperate for any assistance.

    Please follow the steps described in the error "Unable to install" received when installing Adobe Creative Cloud desktop application

    Concerning

    Hervé Khare

  • What does the error code 1003? It appears when I want to perform an automatic update of the creative cloud.

    What does the error code 1003? It appears when I want to perform an automatic update of the creative cloud.

    Creative cloud update error

  • My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update.  So I'm not able to access anything whatsoever.

    My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update.  So I'm not able to access anything whatsoever.  How to stop the update process, or reload?  I have to reinstall everything?

    Hello

    You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.

    (Mac)

    (1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service

    2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

    (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

    3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

    (4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

    Cloud creative library and remove 5 open application).

    (6) open utility library of the application itself and delete Adobe application manager and creative cloud

    (7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud

    (8) launch cc app and it should work properly

    (Windows)

    (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

    2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

    C: / / program data (to view hidden files to see this folder)

    C: / / program files 86 x files / common

    C: / / program files x 86.

    C: / / program files common files

    C: //program files.

    Go to c:/programdata/Adobe and oobe and rename it oobe.old

    Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager

    Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator

    Go to Control Panel/Add or remove programs and uninstall cloud creative app

    Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud

    Run it and it should work.

  • My creative cloud app will not open. Updated last week

    My creative cloud app will not open. It updated last week. It says program close app does not. I went to different menus to help and try to delete these files specified such as AAMUpdater, OOBE and OOBE1 and then start the creative menu cloud app. Have always the same message that "program does not - close the program." I don't know what to do now. Fortunately, Photoshop still works and I don't want to update now while there are updates available. I don't know what to do.

    Finally, I put on my backup from 11/02/16 who had an older version of the CCA on it. After the backup, he updated and now it opens. Why none of the fixes worked? I lost last night and today all on it. It would not have been so boring if at least one of the fixes had worked.

  • My creative cloud app wouldn't update so I followed the instructions to uninstall, clean and reinstall and now I get an error code 43 after 2%. Now, I can't reinstall all the apps. Is there something im missing? IM on a mac.

    My creative cloud app wouldn't update so I followed the instructions to uninstall, clean and reinstall and now I get an error code 43 after 2%. Now, I can't reinstall all the apps. Is there something im missing? IM on a mac.

    Please refer creative cloud re-install - get error 43

    Concerning

    Hervé Khare

  • Updated Creative Cloud Apps on both computers.

    Updated Creative Cloud Apps on both computers. I have to do in each update TWICE, it's twice the bandwidth (hours), the costs and inconveniences. Adobe spoke on the online chat Support - no help and no empathy, it's a very serious fault and not what I expect from Adobe.

    Why updates cannot be downloaded on a computer and then used to update the other?

    Currently my MacPro is up to date, my iMac is waiting on 12 updates.

    I hope someone out there can help.

    If you have enough computer knowledge to use usb to transfer files updated, you can circumvent the application of cc desktop and use direct downloads:

    update manually:

    pre cc updates: http://www.adobe.com/downloads/updates/

    CC updates: win (http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html)

    updates CC 2014: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html)

    updates CC 2015: win (http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html)

Maybe you are looking for

  • Where do you find the descriptions of the Terminal command options?

    Hello everyone OS X Terminal displays help if you add the option - help and introduction to the Shell script gives details of each Terminal command I find useful: https://developer.Apple.com/library/Mac/documentation/opensource/conceptual/Shel lScrip

  • Continued use of digital dashboard to stop a generation pulse train

    Hello I need to generate a train of pulses for a period of time. However, this period is variable, and because of that I can't Use the finite number of samples. The pulse train must be output depending on the State of the digital I/o. When the line o

  • Pavilion G6-2005ax, cannot install drivers wireless and bluetooth problem.

    Hello, I installed windows 7 ultimate 64-bit on my HP Pavilion G6 2005ax after formatting. I downloaded and installed all my drivers from here . But '2011 Ralink 802.11 b/g/n WiFi Adapter "and"Ralink 802.11 b/g/n Wireless LAN Adapter Driver "doesn't

  • VLAN 2 switch ESW - 520

    For the test I used 2 switch this name 'ESW X' and 'Y ESW '. I have 2 network that I named "Network A" and "Network B". I build a VLAN 2 for each network named Vlan 2 for network and Vlan 3 to network B, I do not use Vlan 1 because it is the default

  • Problem VPN gateway to gateway Cisco RV042 861

    Hello. I have problems with tunneling IPSec between a RV042 and a Cisco 861. I configured the IKE, turn the value, the access list and the Crypto map into the pit 861 the console and I configured the tunnel in the RV042 web application with the same