Adobe Reader XI hangs

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• IE8 + Adobe Reader XI hangs

  Hello

  We have outgoing issues with Internet Explorer 8 (8.0.7601.18487) and Adobe Reader XI (11.0.6.70).

  Whenever users open a PDF via Internet explore and close tab or all Internet Explore application IE breaks down.

  Below you will find the window error:

  

  And this is what it looks like in the event log:

  The failing application name: iexplore.exe, version: 8.0.7601.18487, time stamp: 0x5385a4c5

  Name of the failed module: AcroRd32.dll, version: 11.0.6.70, time stamp: 0x52b528d0

  Exception code: 0xc0000005

  Offset: 0x0001e184

  ID of the process failed: 0 x 1194

  Start time of application vulnerabilities: 0x01cfd24eda40b58a

  The failing application path: C:\Program Files (x 86) \Internet Explorer\iexplore.exe

  Path of the failing module: C:\Program Files (x 86) \Adobe\Reader 11.0\Reader\AcroRd32.dll

  Report ID: d3a117e0-3e42-11e4-992e-0c8bfd2db26a

  
  

  Due to different applications in the Organization we can change the behavior of opening pdf in Adobe Reader itself app. Sometimes PDF files should be opened in Internet Explorer (display PDF in browser).
  

  After a few days, I found the cause of this problem.

  One of our standard application plugin was causing this strange behavior of Internet Explorer.

  Plugin for Adobe Reader, of course.

  Thank you

  Sebastian

• Adobe Reader XI hangs just push a button

  It is a problem, I first noticed on my boyfriend's computer. He was running Windows 8 at the time, now upgraded to 8.1. Also, it happens to me on my computer.  I also run Windows 8.1.  To reproduce the bug:

  (1) open a document in Adobe Reader XI.

  2) press a key on the keyboard OR press on any peripheral on the mouse. (which means not left/right click buttons)

  (3) adobe Reader XI will close.

  I reinstalled the software both on his and my computers. I did the cleaning before reinstalling, etc. of the registry. Nothing suits him. The software crashes as soon as I hit any key on the keyboard or the mouse. Note that I can click on the page with the mouse left/right buttons.  I can scroll with the mouse wheel. But if I hit any other button of the mouse, such as wheel of mouse, front/rear, zoom button, the software crashes.  It is reproducible for me on both computers to 100%.

  Any advice?

  Thank you in advance for any help you can give.

  PAM

  Does the problem disappear when you turn off Protected Mode [Edit |] Preferences | (Improved) security]?

• Adobe Reader XI hangs and does not close

  I recently updated the player and keep it for error exception (0xc06d007e) and (0 x 40000015).  Is there any solution for this?  I passed to the program and "fixed" the problem twice and they are not fixed.

  Can you open Reader by itself?  If so, try disable the Protected Mode permitting [Edit |] Preferences | Security (Advanced)].

• Adobe Reader Plug In problems

  Trying to finish the docs on a 3rd party site, requires that I use Adobe Reader Plug Ins, webite is not recognize I have... I have reinstall Adobe Reader but hangs up on step 2/3, anyone have this problem before? Know how to fix ASAP?

  On IE11 go to tools | Manage Add-ons.  On this Panel: display all add-ons.

  Adobe Systems, Incorporated, you have Adobe PDF Reader listed, and it is enabled?

  To download the screenshots on the forum see http://forums.adobe.com/thread/1070933

  P.S. to get your PDF faster, if you have a link to this PDF, right-click on it and select Save target as - this will allow you to download the document to your local drive.

• Adobe Reader hangs with DEP when using Vista

  According to me, surely someone has found a solution for this now.  Whenever I try to print a PDF file using Adobe or Nitro, the program bombs with the DEP error. The most frustrating thing is that: when I try to disable DEP control (using installation feeding by Vista) - it says that I CAN ' T turn off DEP looking for this software!  Looking at other threads, I feel that this problem be Acrobat with Vista itself. BTW, I already reinstalled the printer (a Canon LBP3200) AND Adobe Reader X.  Is there a solution out there?

  Hello

  Click on the link below and see if it helps.

  http://forums.Adobe.com/message/3317669

  Hope this information helps.

• Adobe Reader hangs.

  Hello guys,.

  I tried to use my Adobe Reader software for a few days now and it keeps crashing and without any warning or bug closing report. I already tried to reinstall, but it does not solve the problem.

  My tests are coming and I really need help, can someone help me with this?

  Hi gimpzc,

  Right click on the drive icon and run as administrator. If this solves the problem, then the problem is related to administrative rights on your system.

  If the problem persists, please uninstall the drive using this cleanup tool Download Adobe Reader and Acrobat tool - Adobe Labs & reinstall using this link Adobe - Adobe Acrobat Reader DC Distribution .

  Let me know how it goes.

  Kind regards
  Nicos

• PDF file generated from Reporting SERVICES hangs when opened in Adobe reader 11 and saved as with "optimized for fast web view."

  Large pdf (over 1000 pages) generated files form SSRS crashes when opened in Adobe reader 11 and saved as with "Optimized for fast web view" activated. This saves fine with disabling this option. However, our customers are not ready to accept this solution because they do not want to change any settings. Please suggest if we should create a ticket with microsoft for SSRS allow the generation of pdf quick display of Web pages or is it an option in Adobe to fix this problem without changing the settings.

  The SSRS file has Fast Web View: 'No' and that's how Microsoft SSRS generates these files.

  Thank you for the complete maxwyss response

  As you have indicated, the PDF SSRS seems to have some elements that are quite similar to be supported for fast web view.

  We asked customers to disable the fast web view, but the customer is big enough to make a change individually on their machines and so were looking for a solution.

  I saw in several forums and a few discussions here as well as disable the fast web view option works for pdf fails.

  Which was just wondering if its known that multiple PDFs genarted by third parties may have problems with the optimization, the Save as optimized for fast web view could be disabled by default installation of acrobat reader rather than be enabled by default

  Thanks again for the reply!

  PS: links indicating similar problems

  https://forums.Adobe.com/message/7965091#7965091

  https://forums.Adobe.com/thread/1456971

  How to fix Adobe Acrobat "save under" error - Digital Factory tool blog

  https://social.msdn.Microsoft.com/forums/SQLServer/en-us/63cf1325-2054-4ef1-9c5d-631da6a30 cfc/file-size-of-exported-pdfs? Forum = sqlreportingservices

• Adobe Reader hangs after opening a document

  This is a recurring problem with Adobe Reader.

  Shortly after opening a document, the reader freezes for a few seconds. Who knows why, there probably accessing the network or tries to do something smart, which results in the user not being able to read the paper for a while.

  I tried to disable the 'smart' options as much as I could, but without success. Could someone work around this bug to Adobe Reader without end?

  I admit that I am tired of this monster of a program, why can't Adobe keep the reader a light application, instead of throwing all those useless features, ads and other uglinesses...?

  The best solution was really throw Adobe Acrobat Reader and install Foxit Reader instead. Thanks anyway.

• Adobe Reader could not load the dll base

  Original title: program compatibility Application Applications Apps game games Legacy Crash accidents Application Hang hangs

  Adobe Reader 9, X, and XI all will not pdf error message load Adobe Reader could not load the dll base saying tried to uninstall reinstall changing the settings all it does not please help I use it for my college courses

  Hi Marcel,.

  The question you posted would be better suited in the Adobe Forums; We recommend that you post your question in the Adobe Forums to get help:

  Adobe support: http://forums.adobe.com/community

  Keep us informed on the status of the issue.

• Adobe reader freezes AcroRd32 said reports? is not compatible with adobe reader

  Original title;

  Programs Application Applications Apps game games Legacy Crash crashes Hang Application Compatibility hangs

  I'm having a lot of trouble with my adobe reader software which keeps freezing. The reports say that AcroRd32? is incompatible with the adobe reader software, I tried to uninstall several times over the past year, I use revo-uninstaller. If anyone can help it would be greatly appreciated. rabwl

  Hello

  Since the issue is with Adobe reader, the best option is to contact Adobe for assistance.

  It will be useful.

• Adobe Reader Installer failed. Now I can't run, re - install or uninstall.

  Tried to install Adobe Reader XI on my newly refreshed (new) Windows 8 desktop. After reaching 96% completion, the installer hanging for more than an hour, and in frustration I finally stopped via the Task Manager. I tried to reinstall it by running the installer from the website, and when that failed to do anything, I downloaded the full package on my drive. Run the installation of the package I downloaded anything also. A look at running processes show a couple Adobe Reader to background process, but does not consume significant system resources.

  Drive does not appear in the list of installed programs in the Control Panel, so I can't uninstall it to try a clean install. I had enough problems with Windows 8, I envisage, cleaning the disc and go back to XP...

  If you have a third installed anti-virus program, temporarily disable or uninstall.

  This site can also help you:

  http://www.Adobe.com/CA/products/reader.html

• Adobe Reader has not been installed successfully on Mac

  Computer:

  Mac Mini 3,1

  2.26 GHz

  4 GB OF RAM

  Mac OS 10.11.4 (latest version of El Capitan)

  Using the installer on the Adobe site seems to be working, but then the Web page loads with the error message "Adobe Reader has not been installed successfully". I tried this three times.

  I tried to use the stand-alone Installer, twice. It hangs at "Running scripts package", telling about a minute ago left. I left it like that for hours before having to make a hard stop.

  No folder/Adobe applications have appeared in the Applications folder.

  I rebooted several times and the disk permissions fix, but the problem remains the same.

  Hello

  It seems to be the issue of authorization to file & folder in Mac, please refer to this link for help permissions & Disk Space | Apple Support communities.

  Once you have the right to install the software, please download Adobe Reader using this link Adobe Acrobat Reader DC install for all versions

  If the problem persists, then would you please check with the account of another user with Admin rights to reproduce the problem.

  Kind regards

  Christian

• Problem installing Adobe Reader DC on a laptop with Windows 7.

  Problem installing Adobe Reader DC on a laptop with Windows 7. Screen opens with "Undefined" and the installation hangs.

  The following error message appears on the script:

  Line 202

  Tank 13

  Error: Cannot set property "innerHTML" reference to undefined or null

  Code 0

  URL: res://C:\Users\Char\Downloads\readerdc_en_ha_install.exe/160

  Any suggestions?

  Please use the Installer http://get.adobe.com/reader/enterprise/ offline

  This should not give you this problem.

• Adobe Reader DC contains errors and crashes with Windows Server R2 2012

  We have recently installed Adobe Reader DC Adobe version on our servers Windows Server R2 2012 and have problems since its launch. Few of the questions that we have seen are as follows:

  1. This version is a little awkward and crashes.
  2. A lot of pop up boxes that appears whenever I open a document.
  3. Whenever I open a document it is a box pop up welcome
  4. It is a little slow to respond between clicks
  5. If I click on options like file. The application hangs and then crashes. (see crash message attachment)

  Any help to solve this problem would be useful.

  Thank you

  
  

  Questions for users confronted with this question:

  1. do you have the preview pane enabled in file Explorer? If so, you can temporarily disable it to see if the problem goes away? On Windows 8, in Explorer, go to the view tab, and if you press the button "Preview Pane", UN-press it. On Windows 7, upwards to the right (to the left of the help icon) there is a button "show preview pane." UN-press it.

  2. ensure that the following directories exist on your machine. If this isn't the case, please create them:

  C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro

  C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr

  Replace USERNAME with your username.

  Is - do this 1 or 2 to solve this problem?