After the plan upgrade to full creative cloud, many clips went offline

Similar Questions

• I need to upgrade to full creative cloud photography plan, but I need the option of the student. Its does not give me this option when go to 'manage my account '. It only gives me the option full price

  I need to upgrade to full creative cloud photography plan, but I need the option of the student. Its does not give me this option when go to 'manage my account '. It only gives me the option full price

  Hi Lorrainee,

  Please contact support by calling/chat for the cancellation of the photography plan first, and then the sales team would be able to help you place the order of comprehensive plan.

  Contact the customer service

  Kind regards

  Sheena

• Cancellation of the plan one year Adobe Creative cloud

  Hello, in August 2014 I did a one year for Adobe Creative Cloud for student membership. Each month, I had a billing evidence in my account, but I had, always every month, a double debit on my credit card note so I decided to cancel my subscription. Indeed in August 2015, I made the termination of my program by an email I received from Adobe. I went into my account and made a clik on "by only it piano clicca who" and I made a screenshot of the page in which it was written that my plan would be canceled in September 2015 29 (I still have the screenshot and I can send you if you need it).

  Today morning, so that I saw an e-mail (in another email address, not the same as the account of cloud creative adobe) in which I received a notification that has been the third tent to payment plan that did not work.

  So the question is: my plan for one year for creative cloud is always on the go or not? Because I was convinced that my plan were already cancelled (to the point that I have used none of the programs Adobe Creative cloud after half of the Septmber 2015).

  Also, I still have a lot of 'double' payments to recover and I really want to know how to do it.

  Thank you for your help

  Alessia

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• After the recent update for Adobe Creative Cloud 2015, I have the following problems:

  1. is no longer the ability to drag-and - drop between photoshop and illustrator. I create art from base with illustrator and drag and drop it in photoshop to add depth to the drawing. It is no longer possible - it seems to work, i.e. the image is recognized by photoshop and the direct selection arrow appear with the + symbol, but when you release the mouse button, nothing happens.

  2. the order of all tools in the photoshop toolbar appear to have been reorganized - I used photoshop and illustrator since the very first version, and it's a pain really get use to the new arrangement.

  3. you can not directly select a layer in photoshop only the artboard in a layer set in photoshop.

  4. When you select all the layers in photoshop, the alignment tools will not work.

  5. where to place an image in one of the applications adobe CC, photoshop, illustrator and indesign, the limit of any plan of work is placed and not only the image.

  6. the main changes seem to be getting people to use creative cloud storage areas, but they seem to have messed up the basic features of the CC apps together, not impressed.

  This is an open forum with the participation of staff of 'some' Adobe

  https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for bug reports or feature requests

• How to cancel the plan of abo photo creative cloud

  I would like to cancel the creative photo cloud there's plan, because I never got a serial number for lightroom online CC is not possible. Currently, all this looks like fraud. Does someone has an idea.

  Best regards Thomas

  There is no serial number for creative cloud subscription. You install the creative cloud Desktop Manager & the and with your Adobe ID and password. Then you install from the Desktop Manager. You only need a serial number if you buy a stand-alone copy.

• After the download and installation of creative cloud desktop, the app has no menu no matter what

  I have installed and reinstalled the program and still just an application empty

  Hello

  You can refer -:new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

  Hope this helps!

• How can I upgrade subscription CC photography to the full creative cloud and always get my student discount?

  Right now I have a CC photography subscription, but I want to upgrade to the full creative cloud involving In Design and Illustrator etc. and always get my student discount. However if I choose 'upgrade' button I have to pay full price... I need to cancel my membership being first and then buy the new through my site discount for students?

  I study graphic design at a University in Sweden. Any person hade the same problem?

  I use mac...

  Hi Frida,

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I currently use the 2014 on monthly individual creative cloud, I plan to upgrade to 2015 CC, do I have to cancel my CC 2014 plan initially?

  I currently use the 2014 on monthly individual creative cloud, I plan to upgrade to 2015 CC, do I have to cancel my CC 2014 plan initially?

  There is no need to give up this project with creative cloud subscription, you get the latest version CC2015. Please install the latest version and start using it.

  • https://helpx.Adobe.com/creative-cloud/help/install-apps.html

• I paid for a year with the full creative cloud but can't find p´the program to download

  I paid for a year with the full creative cloud but couldn't findthe program to download

  To start https://helpx.adobe.com/creative-cloud.html the Cloud

  -Installation, update or uninstall and launching after installation

• For a designer of shoes, I need more than photoshop and illustrator? is it better to get the full creative cloud for £58 per month? or would I not need all of them? should I get adobe stock as well?

  For a designer of shoes, I need more than photoshop and illustrator? is it better to get the full creative cloud for £58 per month? or would I not need all of them? should I get adobe stock as well?

  @

  Hi Alice,.

  It's totally up to you who request CC will you use and therefore, you can customize your plans.

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  You can also join Adobe sales for assistance.

  Kind regards

  Sheena

• We currently have a membership HERE until August 2014 and ID subscription until December 2014. I wish now to subscribe to the complete creative cloud and take advantage of the offer of $29.99 / month.  I understand that full creative cloud would replace t

  We currently have a membership HERE until August 2014 and ID subscription until December 2014. now, I want to subscribe to full creative cloud and take advantage of the offer of the month $29.99. I understand that full creative cloud would replace the unique demands. How many simultaneous connections are possible?

  An identification code Adobe supports two activation of CC regardless of the type (single/fill/Team). If you buy the full CC with the same Adobe ID, it will activate twice if you you will be assigned space app unique cc + the full CC.

  You can buy the full CC with a different Adobe ID.

  Concerning

  Baudier

• How can I order the upgrade $ 29.99 creative cloud on a tax exempt status?

  How can I order the upgrade $ 29.99 creative cloud on a tax exempt status? I note that it says 'tax' now and my employer with a tax exempt status, it must be ordered without this accusation.

  Tax exempt purchases can only be made on the education online store. To place a tax-exempt order, contact a dealer education.

  Find an education reseller.

• FULL creative cloud - received TRIAL membership

  I bought FULL creative cloud - a membership I have Download Premiere PRO no problems, but when I download After Effects I received the EVALUATION VERSION with only 26 days to go.

  What should I do?

  Sign in and check your account indicates the subscription with your adobeid https://www.adobe.com/account.html

  Then sign out and back in creative cloud with the same adobe id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried many things on aldready support center, but there is no s

  I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?

  Hi Ninat43034799,

  Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  After that, reinstall the product of your creative cloud desktop application.

  Let us know if this was helpful, waiting for your response.

• I can't the $30 per month deal creative cloud?

  If I currently subscribe only one app, can I get a $30 per month face of creative cloud that you offer?

  Actually, I was referring to a sale that is in this last day today. I called the number of sales of Adobe and they gave me the deal $ 29.99 for full creative cloud for the first year. So, all good!