All-in-One Photosmart 3210 error messages

When it works the 3210 did a wonderful job. I am running Vista Home Premium on an HP Pavilion a6234x Desktop PC, automatic updates from Microsoft. Starting and restarting, I consistenly get an error as follows: "worker HPProduct - the component you are trying to use is on a network unavailable resource. Click OK to try again or enter a different path to the folder containing the installation package "hpproductassistant.msi 'in the box below."

I tried both of the suggested points, but the 3210 continues to be unusable. I uninstalled and reinstalled a dozen times using HP downloads Web site. Every time, the download and installation are shown to be successful and the unit is 'Ready to use'. I took care to specify (if requested) I'm on Vista Home Premium. The ink cartridges are full, it lights correctly, the paper is loaded, etc.. The HP Print diagnostic utility always displays a problem with the Print Queue. When it is fixed and I delete or don't delete pending print jobs and try to print to aqgain, the printer does not always work and goes back to work stuck in the queue for printing impression. Printing a test page also does not work. I ran my anti-virus program, Microsoft Malicious Software Removal Tool and Windows Defender, with a deep analysis and complete. All have resulted in no malware found. Any help to fix this would be greatly appreciated. Thank you!

It was purchased in March 2006 and until a year ago, has been used on another computer running Windows XP, SP2.

Hello

With regard to the question of the "HPProduct Assistant - the component you are trying to use," click here to solve. As you experience the problem HPProduct Assistant, find and highlight this product HP Assistant in the window cleaning of Windows, and then select Delete. Restart your computer after you complete these steps to check if the window is no longer reappear.

And in the issue of the print queue, try this:
> start
> all programs/programs

> Accessories

> right click on command prompt

> select run as administrator
> enter the following command in the command prompt window
     SC CONFIG SPOOLER DEPEND = RPCSS start = Auto

then press on enter key on your keyboard, then exit

Let me know if they work...

Tags: HP Printers

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