Answering BlackBerry Smartphones

Similar Questions

• Disorder of the MMS-answering blackBerry Smartphones

  I have the Bold 9700. With drill bit 5.0.0. I can send MMS and I can receive MMS fine but when I try to REPLY to a message mms, the person I send to Gets the message but the text is empty. When I opened the reply sent, my text is empty in it also. I already tried a battery pull. And I tried to send a MMS. I get the MMS fine but if I try to REPLY to it, it does the same thing. Any suggestions are greatly appreciated.

  Thank you

  Kirsten

  In fact I've "fixed." I removed an app that I had downloaded until I started having the problem. It's a GPS app called TeleNav I think. As soon as I removed the app I have more questions.

• BlackBerry Smartphones Blackberry Podcasts OS7.1 Torch 9810

  Incur problems with Blackberry Podcasts
  First of all what is a podcast?
  Why is it showing episodes of zero?
  What is its functions?
  How do I make it work
  Necessary cellular connectivity or BIS/BES
  It's like ITunes?
  Can I operate through PC?
  I need answers to my questions please.

  Hello

  The BlackBerry® Podcasts for catalog of BlackBerry smartphones has been abandoned. You will be able to subscribe to podcasts using the RSS feed option.
   
  However, in the BlackBerry world, you can find dedicated third-party applications

  Hope that answers your question.

• BlackBerry smartphone messaging issue curve 9320

  Hi all!

  the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

  When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

  What I've tried so far:

  -Turning device and turn it on again

  -removal and setting up my email account once again

  -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

  Any help or advice is much appreciated

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

  Good luck!

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• BlackBerry Smartphones user 1 time BB

  Hi guys,.

  I am a first time user, so I have a lot of questions on this BB curve. I bought a second hand curve and I have no idea how to set this phone (only bought the model, it has no manual and accessories). Here are my questions and thanks in advance to those who can answer:

  1. my IP address is 0.0.0.0 - I can connect to the WiFi network but I can't browse the web

  2 if I have the program installation/create a bb here id, can I use it on my handheld?

  3. what an erasure of memory wipe exactly and an erasure of memory affect my id card/BBM SIM as well?

  Hi Alex121289

  Welcome aboard BlackBerry family and community

  First I would like to that you visit BlackBerry 101 and manual BlackBerry Curve - manuals and Guides for getting started

  Secondly if you have purchased a device used by one of your friend or any store online then it is always advice to do a security wipe to remove any objects associated with the previous user. You can see this help Article:

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

  With regard to your questions:

   

  1 carrier little need short data even plan to navigate the Internet, even via wifi. So aske your operator if you need some sort of data plan to your account

  4: you can create a new BlackBerry ID on the site Web de BlackBerry ID that you can use on your device, see this KB:

  KB24062 : How to create a BlackBerry ID

   

  3. If you do a security wipe on your device it will remove all the installed user application, e-mail accounts so that your card memory if you insert memory card while doing a security wipe. Yes, it will remove the BlackBerry ID that is already associated with this device, after a wipe, you can use a new BlackBerry ID or even that you use before, but a security wipe has nothing to do with your SIM card.

  However... With your query 1"not able to navigate on the internet". Like you bought this device in some cases if your device has a COMPUTER policy then IT can prevent browser so my suggestion... Rather than to do a security wipe you reset your device to factory setting, this will remove all political and helps solve your problem.

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  Let us know if you have any additional questions.

• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• BlackBerry Smartphones Resettofactory does not BES

  The Bold 9900 was used with BES. Now, I like to use without BES, on a pop account.

  I used Desktop to factory. I used LOADER.exe compand line at /resettofactory.

  Nevertheless, after it restarts, and I try to add the POP account, I get.

  Accounts activated

  No active account

  Account activation

  To activate your business account, enter

  information provided by your system

  Administrator in the fields below.

  E-mail:

  Activation password

  View the password

  Activate

  Me doesn't appears not be factory because there is no place to add a pop account without activate BES.

  I just need to go to Yahoo, without BES. Any suggestions?

  Sourcery says:

  I also did a wipe of security directly on the phone. No joy.

  According to KB21918 and KB18998, you should eliminate BES.

  Actually no, both give a re-read, especially words such as these:

  The factory reset just as the option wipe Handheld performs from the BlackBerry smartphone, with a few minor differences.

  • Wipe Handheld - The wipe Handheld option is made directly on the BlackBerry smartphone (see KB02318 and KB14058). This option removes all BlackBerry application data (emails, address book entries, calendar of events, etc.) and allows the removal of installed Applications and the content of the press card.
  • Reset to the default factory - data Application will be withdrawn and HE are so political. Third-party programs will be NOT affected by this operation. They will remain intact.

  ResetToFactory, via the charger or desktop software, is the method to remove an it strategy. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, PAHO situation... which I think is that the device has been associated with BES before and is no longer. Once the it strategy is removed, then the unit must be ready to accept the carrier BIS account. You can check if the it policy has been removed through this:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If the company removed and only is offered for the e-mail configuration, then the problem is that the unit does not service the carrier BIS.

  To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have an email Push-enabled compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!

• Software of blackBerry Smartphones - frozen update

  Hello

  I use the 9860 Torch on Vodafone

  Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

  It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

  Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

  have you tried to remove the battery and put it again but it always freezes at the same point

  Thank you

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!

• Password blackBerry Smartphones Forget bb id and how to save all contacts

  Hi all

  I forgot my password id bb and the issue of their safety. My id from bb using my yahoo account. I read all the forum and they said should create a new ID OK I'll do it.

  My question is:
  How to save all contacts? I have contact 1100 on my device. Which is 900 save via yahoo 200 contact or save through gmail. I looked on my yahoo contact only 300 contact was sync with my yahoo mail. I have try the backup via Desktop Manager, but only 200 contact that sync with my gmail had arrived at my computer and has no contact to yahoo. What should I do?

  Thank you

  Hello and welcome to the community!

  For backup of your contacts from your Yahoo account, you will need to disable wireless synchronization.

  Go to contacts > Tap on the BlackBerry key menu > options > look for the e-mail account > tap on it, you will see the wireless sync if it is on you will see a control on the right uncheck it > click on the BlackBerry Menu button to memorize.

  Then try to fill, save, & include backup - capacity storage media, before to set up your unit to the factory to add your new BlackBerry ID, wen you create your new BBID with a different e-mail account, you will need to go this account email & confirmed your email with the password of the BBID this wen so that you try to reset in the future he won't ask answer you the question of safety.

  Step 1. How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software
  http://www.BlackBerry.com/BTSC/KB13428

  Step 2. How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  http://www.BlackBerry.com/BTSC/KB31291

  Step 3. How to create a BlackBerry ID
  http://www.BlackBerry.com/BTSC/KB24062

  Step 4. How to confirm a BlackBerry ID account
  http://www.BlackBerry.com/BTSC/KB34137

  Before you create a new BBID with a new e-mail test by removing the current BBID account it is required to use this e-mail even to create the BBID.
  How to reset the BlackBerry ID account used with BlackBerry and BlackBerry smartphones
  http://www.BlackBerry.com/BTSC/KB36188

  If it helped you, click on like
  If my answer helped you, please click "Options" next to my post and mark it as resolved. By clicking the "thumbs up" icon near the bottom of my answer would be appreciated also.

  Good luck and let us know!

• MY BLACKBERRY CURVE 9380 blackBerry smartphones

  Good day all

  My blackberry 9380 curve, asked me to restart and cela I did it, but after a while he began to show me a message saying JVM error 517 reset. I'm totally helpless because I removed my battery too and has replaced new but its always showing me this text... Please inform me of what to do because it's the first time this has happened... I really need help as in ASAP!

  We hope to get a quick answer.

  Thank you.

  Ashley

  Hello Bianchi

  Welcome to the community

  I know how it feels to have this error.

  First of all, please update the BlackBerry smartphone to the latest version of BlackBerry Device Software available before contacting the service provider wireless for repair or replacement options. For instructions on how to update the BlackBerry Device Software, visit the website of BlackBerry Device Software Updates or see KB03621.

  If the problem persists after reloading or upgrade, contact the vendor of wireless services for repair options or replacement should the smartphone BlackBerry still fall under the warranty coverage.

  See KB30332 for an example of JVM 517 error which is solved by a software update.

  Guilbert

  Ron

• Response of the blackBerry Smartphones can not email!

  Suddenly, since I've updated my BB 8520, I find I can send and receive email - but do not answer them!  Any ideas as to why?

  Hello and welcome to the community!

  After updates or then get email of wobbly, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones please help me

  HY,

  Translation by Google:

  Everything began to be replaced by an old mobile Blackberry Curve 9300 for a new 9300
  Initially, I connect my old laptop to perform a backup.
  I connect the new and restored with the old backup.
  And starting problems:
  Initially I have found all my applications, after a ride on this forum B and am active Blackberry option. I thought that I had on my old laptop...
  But I'm still all of the missing Blackberry universe.

  I connect my Blackberry Desktop, it tells me I can do an update from 5.0 to 1419 Pack Update pack 6.0 1879.

  But the problem and not the update bug.

  Following error message:

  An update to the Blackberry Desktop software component must be installed before proceeding. I'm okay then after seconds qqs:

  An error occurred during the update of your software
  The list of applications on your device is have been downloaded.

  However, I take things and I have zero reset my laptop with a factory reset.
  I past either directly through the laptop and the laptop tells me that there is no update available.
  So at the moment no update my software.

  Then I try to reopen a Blackberry ID session and still the problem:

  I know that my email user, I maintain the Blacberry ID confirmation email, but I forgot the password.
  I requested a new password, he asked me the secret question. I answer and it crashes with the following messages:

  You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been blocked for 15 minutes.
  or else
  You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been locked. If you have forgotten your password, use her you forgot your password feature to select another.

  What should I do?

  Please help me!

  Hello and welcome to the community!

  You have a lot of questions... so it is difficult to separate. I'll try both, I think I can identify:

  Please see this post "sticky" for useful information about your situation BBID:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

  I hope that this information will be useful to you.

  With respect to the update/reload of your operating system, the easiest way is on a PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphone how to move incoming emails to Custom application folder

  Hello

  Please someone give me soloution of the programaticaly application how to move incoming emails to custom. Please its too urgent in my project.

  Hi mohdfarhanakram

  Automatically move e-mail messages to a different folder is available only when you're using BlackBerry® Enterprise Server.  Messages will be filtered on the mail server but would appear in these folders on the BlackBerry® smartphone.

  I hope that answers your question!

  Thank you