Application freezes while I work

While I work in Microsoft Word or any other application, video observation, etc. - the application crashes; causing the whole computer freeze & answers nothing except the power button.

Hi Pollym89,

·         Did you do changes on the computer before the show?

·         You get the error message?

Follow these methods.

Method 1: Temporarily disable the security software .

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2: Follow these steps:

Step 1: Start the computer in safe mode and check if the problem persists.

Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

Method 3: Follow the steps in the article.

Optimize Windows 7 for better performance

For reference:

Slow PC? Optimize your computer for peak performance

How to make a computer faster: 6 ways to speed up your PC

Tags: Windows

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