backup and restore failed

I have Windows 7 Ultimate Backup and Restore backup fail coz my files is jump to system32, why I need no help. Thank you

Hi Dandy,

Thanks for posting your query in Microsoft Community.

I understand from your description, the backup fails on your computer, because it jumps to the system32 folder. I'll be happy to help you.

I would be grateful if you could answer the following questions:

1. did you of recent changes made to your computer?

2. you have any installed third-party backup application?

3. you receive error messages?

4. What backup settings do you use (recommended or custom)?

I suggest to follow the steps below and we update on the State of the question.

Method 1: If you use the recommended settings, use the custom settings (let me choose) and check if the backup works.

Method 2 : Run System File Checker tool

To do this, please visit this link:

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Also see this link: 0x8100002F error code and or error code 0 x 80070002 when you back up files in Windows 7

http://support.Microsoft.com/kb/979281

For all windows questions do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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