Black cartridge shows do not level

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• Black cartridge C410a does not

  Installed all new cartridges, ran the alignment, clean the nozzles several times, sitting and reinstall the black cartridge. Ink level on the screen of the printer displays full cartridge but the solution (on PC) Center shows no graphic content. Several weeks ago installed new black cartridge that failled. Bad cartridge Assaumed. Current cartridge worked so far. Several months ago I had to install a new printhead when all cartridges did not exist. The installation did fix the problem. Some forums suggest to soak the printhead in the distilled water for no more than 30 minutes... before you do that, is there a less dangerous resolution? Product # CQ521A and S/N {deleted personal information}.  Printer is out of warranty, but would like to help with this problem. Thanks for any help. Harry

  I suggest starting with the steps of troubleshooting in this document.  You already have some of them, I suggest you go through the list in order.  Don't forget to check the vents, as shown in the third stage of six, solution.

  If the above does not resolve the problem, then the message here can help.  Many people have had success with this.

• HP 54 black ink cartridge: black cartridge HP 54 not available at HP

  HP site and retail stores don't have replacement ink cartridge black HP 54 for my 4180 all in one deskjet.  Research online I find comments strongly negative multiple suppliers for this product (Compandsave, combolink, amatteroffax) and am wondering where I should go for a replacement.  Please suggest solutions for the purchase of cartridges.  Thank you!

  Try one of them.

  https://www.Google.com/search?q=HP+54+black+ink+cartridge&ie=UTF-8&OE=UTF-8

• Why the black cartridge HP364XL is not

  I bought a black HP364XL cartridge that didn't fit with my Deskjet 3070 although you can this list as being suitable - please contact

  Hello RodPatrum

  Did you mean HP 564XL? This is what takes the Deskjet 3070. The sound of your post, you have an old HP 564XL recently (as for September 2010), the cartridge has been replaced by a smaller size. You can find more information on the following articles.

  New body more small to XL Black 364, 564 HP 178 ink cartridges and 862

  HP SureSupply Deskjet 3070

• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• DeskJet 1010: Black cartridge is full; but the prints either light gray or not at all.

  The black cartridge is full; but do not print.  When I do a test page with HP print and Scan doctor, black prints grey.  When I try to print using my desktop burner, it prints nothing.  Prints a blank page.  I had this same problem of six months; but was able to talk to technical support services because the printer was still under warranty.  They have solved the problem without delay.  The warranty expired 4/2015, so I'm unable to speak to a representative of Tech and unfortunately, I don't remember what the rep done to solve the problem.  Can anyone help?

  Thanks for the quick response.  I followed all of your suggestions and unfortunately I had to replace the black cartridge.  Nothing else has worked.  Does not explain why for the old cartridge ink levels showed as complete but does not print.  Hope this doesn't continue to happen with HP 61 cartridge.  Thanks again.  I appreciate your help.

• I replaced the ink cartridges, but the printer still shows empty black cartridge. How can I reset?

  I have a HP Deskjet 3050 a - J611j all-in-one printer.  I use Mac OS 10.7 Lion.   I replaced the empty ink cartridges.  Now it shows the color cartridge is full, but still shows black cartridge empty.  Is it possible to reset it?

  Hi Shanmarie1103,

  If the cartridges are rebuilt you will not get a read out on the ink levels. You will need to use a new OEM cartridge with a new chip for the ink levels. Click on the links below for more information.

  The truth about remanufactured ink and toner cartridges

  Price of ink

  

• Nine color cartridges 564 show partially full. 564 Black XL cartridge show full

  After that I inserted 564 new ink cartridges in my printer HP Photosmart 6520, 564 color cartridges show partially full, the 564 full black display XL Black print cartridge.  Is this normal?   Bill

  Update.

  A HP supervisor contacted me by phone to discuss the problem of ink cartridge that I have with my printer HP which is indicating nine color ink cartridges are less then showing full.

  Much to my surprise, the supervisor volunteered to replace the printer.

  I was hoping there would be a way to reset the cartridge ink level display, so it would be more accurate.  However, it seemed certain that it was a hardware problem and not something I could fix it.

  The new printer is supposed to be delivered tomorrow, 13 November 2013.

  Bill

• HP 56 black cartridge 3/4 full, will not print

  I just finished several rounds of print head cleaning on a HP 56 black cartridge, which, when I installed it, wouldn't print. It still does not work. When I go to the Toolbox of the HP Officejet 5500 series and click the estimated ink level, it indicates that the tank is at least 3/4 full. This cartridge was first opened earlier when I found the previous ink cartridge (having been informed by the printer the ink level is low). It turns out that there is still ink in the old cartridge, however, if I put the spare back cartridge in its original packing, after removing the orange tape and put the cartridge and packaging in a plastic bag. Is it possible to get this cartridge goes again?

  The printhead has dried up due to being exposed to the air with the Ribbon removed.  You might be able to recover by running up to three cycles of cleaning of the Toolbox.  If it does not then try to belittle the cartrdige nozzles in about 1 "of very hot water for 10 minutes.  Then, remove the cartrdige and wipe the contacts with a damp cloth cartrdige.  Gently pat dry the printhead on a damp cloth.  If you get a black streak and replace the cartridge in the printer and try again with the cleaning routine.

• New black cartridge do not align

  I have a HP laptop and my printer is a HP EnVY 4500 e-all-in-one-series.

  I installed a new black cartridge Ref. HP61. The printer will scan, but the alignment fails. This is a new printer. I had an old HP printer that does the same thing. That's why I bought thinking it was the HP ENVY printer.

  Thus, the new cartridge, new printer, same problem, will not align the scanned map.

  All answers >

  Hi @671,

  Welcome to the Forums of HP Support!

  I see that your new HP Envy 4500 printer is stuck on the alignment process. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how frustrated you must try to get the printer working, I will help the best I can.

  What looks like the alignment sheet?

  Missing colors?

  I would like to do a hard reset to see if that will solve the problem.

  • Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  • Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
  • Remove and reinsert the ink cartridges.
  • Load white letters unused, plain or paper of A4 format with a brightness level of at least 85 on the set.

  If the problem persists, I would try the steps in this guide, an "alignment failed" Error Message is displayed on the control panel.

• HP Envy 120: 120 black cartridge HP envy does not print

  Hello.

  I run my printer for almost 2 years at home (not a lot of prints, for the most part only the documents and especially only BW print) without any problem. This morning I wanted to print two PDF documents when I realized that the black areas are not filled with color but that he had gray borders. I thought that my black cartridge empty (I was printing via the bridge my Android phone HP print) I do not even have a notice "empty cartridge". I checked the level of these two cartridges and black has been estimated at about 20% left. Nevertheless I exchanged for an entirely new black while keeping the plu RGB (estimated at about 40% left).

  After closing the lid, was asked to align the printer, so I did and to my surprise, what came out of the printer was an almost empty page with only blue rectangles in the middle. I remember my first installation page must contain all of the rectangles of color and black text. But only the blue were there. Then I also exchanged the RGB cartridge, but with the same result!

  So I started the cleaning cartridge where the RGB cartridge began to work properly, but black has always refused to print. I googled for solutions and came here on the support forums and read of similar problems with their solutions. Then I tried to reset the printer (connect to offshore for more than 10 minutes) and no solution. I removed the black cartride, tried to clean the print head with a cloth somehow dry and then put handwarm water for a few minutes, then it dried out and placed baack on the printer (as suggested in a detailed response) also with no solution.

  I tried to replace the new black cartridge with the former and I tried the alignment status of the printer and cleaning again, but all with the same result - black print cartridge will not print!

  The black cartridge simply refuses to print but I replace it with a new one or keep the old! I'm now full of ideas to try to solve the problem.

  What else he or I could try next?

  I don't really understand why or how, but when I tried the printer after a few hours of rest after the cartridges have been replaced what happened:

  1 black ink started working, but with a lot of streaks and bland / shadows

  2. I printed the quality report which finally black was present with fades in gray bars

  3. I ran automated cleaning after which (second level) the black bars (gray) have been quite well

  4. I ran alignment of the printer that contains forms black and blue and black text in vain the results still alignment in "alignment" with no idea why.

  However, it seems that the printer works again. It seems that only time will heal these Envys as when I had problem with scanner (it scanned completely grey pages - I mean the whole A4 it analysis was only filled gray A4) he needed to rest a few hours, even after the scanner has worked yet. Strange, but effective :-)

• Printer says I have ink in the cartridges but will not print black

  I have an HP Photosmart Premium C309g-m.  I am frustrated because for now, it will not print anything black.  The color setting shows that I have sufficient ink in all cartridges, including the ordinary and photo black black.  Should I assume that I have a bad ink cartridge (even if it was printing without problem), or is a printer problem?  I ran to the print head clean definition, but it did not help.

  It could be the cartridges, but I doubt it.  What you can try, is not this video, I'm going to the link below and also Bob Headrick printhead soaking.  I hope that will fix him

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/how-to-troubleshoot-print-quality-problems-video/m-p/4029104#M48162

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• new black cartridge does not work. I have no error message, simply, it does not print in black.

  As noted above, the printer prints just black.  It is a new cartridge.  Not my first rodeo, I replaced the cartridge several times, so I don't know how to do it.  I get no error message.  When you check the ink level, he recorded as complete.    What is happening with this?

  Hi, for the Olympic GAMES of 6500 try the procedure described in the link below...

  http://support.HP.com/us-en/document/c01641815

  Otherwise, if the printer is out of warranty, one thing that might be worth a shot is to soak the printhead...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• DeskJet Ink Advantage 5525 black cartridge do not work

  Hello

  My printer is a Deskjet Ink Advantage 5525. I bought a new cartridge 655, but it did not work in my printer. The printer showed it's a full cartridge but printed paper was empty total! I did the whole method of repair (head and new facilities of cartridge cleanings) with no result. The black bar was too empty on the test page.

  I bought a different brand new black print cartridge 655 and tried everything I could but it's the same!

  I have the latest software for this printer.

  So I have two new black cartridges and I can't print in black! Color only those working!

  Do you think that the printer has gone wrong? Should I buy a new printer?

  Thanks in advance for your advice!

  SzG

  Hi @SzG,

  Welcome to the HP Forums!

  I see that your black ink cartridge will not work with your HP Deskjet Ink Advantage 5525, and I am happy to help you!

  If you have gone through all the solutions in this guide, the printer prints blank Page or does not print black or color ink for HP Photosmart 5520 and Deskjet Ink Advantage 5520 series e-all-in-one printer. Then, I would recommend getting a new printer, if it did not help.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  I hope this information helps and thank you for posting!

• Black cartridge does not print.

  Model HP6510.  Black cartridge will not print computer or copy.    A new cartridge has been installed, but it prints just blank or a very light blue.  Yes, it is installed correctly.  The other three colors work very well.  Any help?

  Hello westielover,

  Welcome to the Forums of HP Support! I see that you recently replaced the black cartridge and you get blank pages or a very pale blue text. To better help you can you please let me know the Exact modelof HP printer that you are using?

  Please start here: printer does not print black ink or color of ink or prints blank Pages

  Let me know the results if you always work in printing questions reply back.

  Thank you