HP Envy 120: 120 black cartridge HP envy does not print

Hello.

I run my printer for almost 2 years at home (not a lot of prints, for the most part only the documents and especially only BW print) without any problem. This morning I wanted to print two PDF documents when I realized that the black areas are not filled with color but that he had gray borders. I thought that my black cartridge empty (I was printing via the bridge my Android phone HP print) I do not even have a notice "empty cartridge". I checked the level of these two cartridges and black has been estimated at about 20% left. Nevertheless I exchanged for an entirely new black while keeping the plu RGB (estimated at about 40% left).

After closing the lid, was asked to align the printer, so I did and to my surprise, what came out of the printer was an almost empty page with only blue rectangles in the middle. I remember my first installation page must contain all of the rectangles of color and black text. But only the blue were there. Then I also exchanged the RGB cartridge, but with the same result!

So I started the cleaning cartridge where the RGB cartridge began to work properly, but black has always refused to print. I googled for solutions and came here on the support forums and read of similar problems with their solutions. Then I tried to reset the printer (connect to offshore for more than 10 minutes) and no solution. I removed the black cartride, tried to clean the print head with a cloth somehow dry and then put handwarm water for a few minutes, then it dried out and placed baack on the printer (as suggested in a detailed response) also with no solution.

I tried to replace the new black cartridge with the former and I tried the alignment status of the printer and cleaning again, but all with the same result - black print cartridge will not print!

The black cartridge simply refuses to print but I replace it with a new one or keep the old! I'm now full of ideas to try to solve the problem.

What else he or I could try next?

I don't really understand why or how, but when I tried the printer after a few hours of rest after the cartridges have been replaced what happened:

1 black ink started working, but with a lot of streaks and bland / shadows

2. I printed the quality report which finally black was present with fades in gray bars

3. I ran automated cleaning after which (second level) the black bars (gray) have been quite well

4. I ran alignment of the printer that contains forms black and blue and black text in vain the results still alignment in "alignment" with no idea why.

However, it seems that the printer works again. It seems that only time will heal these Envys as when I had problem with scanner (it scanned completely grey pages - I mean the whole A4 it analysis was only filled gray A4) he needed to rest a few hours, even after the scanner has worked yet. Strange, but effective :-)

Tags: HP Printers

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