Black print cartridge does not work on my b210e printer

My black cartridge stopped working after replace it with a new. I bought another one thinking that something was wrong with the new, than the one that I bought. Neither one worked. I cleaned the printer the printer heads, and who did not. I removed the print head and cleaned. That did not work. I aligned the printer, which failed. Color cartridges work fine. I unplugged the printer with it on and if kept off for 15 seconds and he turned his back. That did not work. I made sure that the document is aligned and only 20 sheets. That did not work. I made sure that the photo paper is not stored in the printer. That did not work. I confirmed that the wind is ok, and it is. That did not work.

My printer is 3 years old and I wouldn't expect that it no longer works. I tried all of the suggestions of this show. I'm so severe at this stage. Please, please if someone can help me. I'm counting on this printer for everything I do. I've never had a problem before, so this is not so expected.

Thank you

Candy

Thanks, but I tried too many times. I went through all my cartridges new color in a week by train. I ended up calling the support team, and the head of the printer no longer works, so I end up buying a new printer. Thanks for the reply.

Tags: HP Printers

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