Black screen after the computer updated

My day was fine.  I had trouble getting my computer and printer to recognize each other, so I restarted my computer.  We are running Windows 8, I think.  It could be Windows 8.1.  Before it restarted, it finished installing some updates automatically.  When the computer is back to the top, I logged as usual.  Then got a black screen.  We rebooted and powered up the computer turned off several times, but can not further than black screen, unless I hit control, alt, delete and open Task Manager.  How can I fix it so I can use my computer again?

Hi Nikki,

I suggest you try the steps suggested by Scott Atk from the following link:
http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-performance/black-screen-when-logging-into-Windows-80-or/93bb4530-C31C-4a2d-91e6-7ec2fc420379

Post us the results after trying the steps above.

Tags: Windows

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