Black screen on startup instead of the splash screen

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  Hello Diane,.

  Thanks for the reply.

  Have you tried to scan Microsoft security running?

  I suggest to do a System Restore and check if it helps. Please follow these steps:

  a. press the keys "Ctrl + Alt + Delete" together, and then click Task Manager.
  b. in the Task Manager, click on "File" and click "new task".
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  Hi lostone64,

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  Hello Rafael,.

  Thanks for posting your question on the Microsoft community.

  We need more information about the issue so that we can help you better.

  What is the brand and model of your computer?

  Thank you for details on the issue.

  This problem may occur because of corrupted display driver.

  I suggest to start your computer in safe mode, uninstall the display driver, restart your computer in normal mode

  mode and update driver from the website of the manufacturer of the computer display.

  Please see this link:
  Why my screen is black when I start Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  Important notes:
  Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  http://Windows.Microsoft.com/en-us/Windows/back-up-registry#1TC=Windows-7

  When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Power outage during Vista SP2 install; black screen on startup of the PC

  Hello-

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  I can tell you how to make bootable disks, but you already have a disk.

  He has changed since good means of XP repair install from disk by booting from it.

  I would add that info to disk Bootable repair, just in case your DVD is a factory of one computer.

  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  It's Vista only repair installation option these days.
  It must be switched on!
  Not much use, is it!

  Good luck with it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Download the ISO on the provided link and do a repair of the disc.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Above information shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista Startup Repair disk.

  You can do a system restart tool, system, etc it restore.

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  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• ACPI.sys corrupted at startup disk on the black screen windows

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  Hello usernamerandom,

  Take a look at the sticky thread depending on which was released 21:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/why-do-i-have-a-black-screen-when-i-start-Windows/ddf978da-4ba1-49dc-8844-2407c3fc1c82

  Best regards

  Matthew_Ha

• XP starts the sequence but stops at a black screen before the end of startup.

  When I start my PC's of tracks through the boot sequence but evaporate hangs on a white, black screen. Then I plant sequence and re-boot into Safe Mode. I tried to restore to a previous point, but have always had the same problem. The company I bought the PC from was wound up some time ago and I don't have a recovery disk. I can only work in safe mode and cannot access the net, emails or anything other than the basics. Any ideas gratefully received.

  Hello

  As you can connect to the computer in safe mode, I suggest you perform a clean boot to verify if a third party startup application or service prevents the computer
  to boot the system.

  Refer to this article for more information about how to perform a clean boot:

  How do advanced clean boot troubleshooting in Windows XP:
  http://support.Microsoft.com/kb/316434

  Also see this article:

  Advanced Troubleshooting for General startup problems in Windows XP:
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  Kind regards
  Afzal Taher-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Vista will not start! Black screen, no mouse, no cursor pointer. Startup Repair cannot repair. Details say 'wrong pass '. What is the correct syntax for pkgmgr to uninstall?

  Vista will not start!  Black screen, no mouse, no cursor pointer.  Startup Repair cannot repair.  Details say 'wrong pass '.  It looks like all the files are well intact on the disk.

  What is the correct for pkgmgr syntax when you try to uninstall an update by using a command prompt when starting Vista OS disk?  I entered the following in the "x:\Sources >" prompt:

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  When I run this command it ends quickly and when I run 'echo %errorlevel%' I get '5', which seems to mean 'access denied'.  How am I supposed to have access to remove the patch?  Am I missing something?  Perhaps a switch in the syntax to access?  Help, please.  Thank you.

  I tried both options that you recommended.  As initially stated, no boot option would produce something other than the black screen.  I tried to boot from a drive and restoring the system running, but she didn't, and when I tried to do it again the recovery console could not find restore points. ?.

  An update, the computer is now fixed.  Oddly enough, I ran recovery of starting a drive at least 8 times and each time I checked the details and he said: he ran chkdsk without error and return to the same cause "a patch is preventing windows to start.  I even ran chkdsk c: /f from a prompt command from the recovery disk and it found no errors.  That's when I posted the question above after trying to remove the patch in the manner described above.  After some time and frustration, I decided to run chkdsk /r c:.  It took awhile, but it found 1 bad sector, moved the data, the bad sector tag and finished.  Once I restarted from that, everything came and went very well.

  So, the original question remains, what was missing in the command to run pkgmgr/high: successfully.  And the new question exists as to why start Recovery claims run chkdsk if it does not, or he turns the version/f not the version/r the same as I did manually?  It would be good to know for the future.  Thank you!

• Desktop computer drive HARD problems, won't load after the splash screen only in black

  Hi, I hope someone here can help me. I have HP Pavilion dv2000 laptop I had for nearly 4 years. These last 4-6 months I get questions such as getting the BSOD (usually unmountable_boot_volume) and excessive delay/hanging while working. I was able to fix these with chkdsk and sfc since no virus was detected. But I couldn't make the successful restore points as they always disappear.

  But last night I forced him to close due to the hanging again and rebooted, it upward to get "a disk read error has occurred. Press ctrl + alt + del to restart"only to receive the same message again. Not far enough, he won't do a chkdsk or sfc. So I went to use my bootable usb key with a recovery console to run chkdsk, startup repair and sfc. He managed to get through the bios and was able to connect to my computer, but it would not load the office. It's just a black screen with my cursor. Going even in safe mode it will appoint the task bar, but soon, to get an error "windows Explorer has stopped working".

  I don't know what to do anymore. It would be great if I can just get into my HARD drive one last time. I've saved most of my files knowing he would die on me, except a few files and just need to run once more to save them. Would appreciate any help, please!

  Hello

  I suggest you follow the steps mentioned below:

  Method 1:

  Follow the steps described in the following link:

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-boot-disk-startup-disk-and-why-would-I-need-one

  Method 2:

  If the previous step fails, follow the steps described in the following link:

  http://Windows.Microsoft.com/en-us/Windows-Vista/Start-Windows-from-a-CD-or-DVD

  You may be able to save files if you are able to use system restore tools. Follow the steps in the following links:

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  If you can not view files by using System Restore hard drive is dead

• Very slow to load the page Office getting black screen after the homepage at startup?

  On startup, I get a black screen with cursor after the homepage that it hangs for 30 seconds to a minute before the loading of my office and after that everything loads very

  fast? can someone help me with this please.
  Acer laptop 500hdd, mem 4 GB, vista sp2 Home premium 32-bit
  
  
  Gerry

  Hello

  No saving necessary data and re-installing Windows Vista might be the best option, but here
  are a few others.

  You can save your files by putting the drive in another computer as a 2nd disk (best) or external
  Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
  Of course a real store of the computer or the manufacturer of your system can help to recover the files.

  Or you can use a boot Ubuntu CD to back up data.

  Use Ubuntu Live CD to backup files from your Windows computer dead
  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
  -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
  then right click on the device and UNINSTALL - REBOOT.

  A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
  ALT + DELETE - Manager tasks and tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is available by
  repeatedly tapping F8 as you start. CTRL + SHIFT + ESC also begins the Task Manager.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
  base. That there is no information on a black screen as there is just a blue screen
  adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
  You can try a google to see the proposed repairs, whom some have worked however these
  cover a wide field of efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have the
  discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get
  it.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (to do the system restore
  It only needs to be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI
  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
  3.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can do a repair installation that needs to save the data, but you will
  to reinstall the programs. This also requires correct Vista disks especially for OEM versions.
  You will need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - do not type)
  parenthesis or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• screen goes black instead of the newspaper showing

  Hi, I had a problem enough. This has happened right after that I restarted my computer.

  Load Windows, but just like your so-called self connection, screen goes black, not market not to answer any type of order. The screen is not active, it's still reciving a signal, it shows just a black screen.

  So I thought just run in safe mode and restore the computer to a point a few days back, but as I try to load safe mode, it gets stuck on crcdisk.

  So I figure I would use the vista cd to check for errors. The cd loads but just as it is supposed to show "icons" that simply shows bakground, don't smile icons.

  I had a problem of smililair once, but then the computer started just after 5 min of blackscreen, at this time there, I figured a windows update to be the cause(not sure though) (I also did research of virus lying right there, but everything seemed fine).

  I don't know how, but I left my computer on for the night, showing just a black screen. But in the morning he show would screen checking disk errors, it was 100% complete and says it all was ok, but it got stuck on this screen.

  Advice, ideas, suggestions?

  Hello

  You can try the following steps and check:

  Step 1:

  Unplug all external devices and tries to boot into normal mode and check if the problem occurs.

  Step 2:

  Since you can not boot from an Installation of Vista disc for troubleshooting more away, you can try to boot from the system pre-installed on your computer recovery options and perform a startup repair. If that fails, then try a system restore and check.

  For more information, see the link:

  What are the system recovery options in Windows Vista?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  Hope this information is useful.