BlackBerry Q5 Q5 problems

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• BlackBerry Q10 two problems with Q10

  I meet two specific problems with the Q10:

  1. my password for the email account is at least twice a day and I have to be reintroduced in this one.

  2. when to send SMS, if I get three or more lines of text, the screen does not scroll automatically.

  Does anyone have comments on how to fix these problems?

  Thank you

  (1.) that looks like this:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Q10/sync-problems-detected-and-explained-BB-should...

• E-mail blackBerry Z10 Z10 problems

  Hello

  I have an IMAP account running on a Mac OS x server which I can not set up on the device.  I get the unvailable/incorrect log in messages.  It seems the server logs connections are not the camera but the BlackBerry infrastructure.  This account has worked perfectly with my iPhone and Android devices forever.

  I managed to throw of Z-Push to the IMAP server and implemented an ActiveSync account to get the email.  Unfortunately, this has mutilated the appearance of structure of IMAP folder on the device and it is only a partial implementation of the specification for messages sent do not have my name on etc.  For the moment, it's the only way I can actually make my email so I don't really have a choice.  I can't believe that a modern smartphone device has problems connecting to a server IMAP Dovecot.

  Thank you

  Hello

  Despite something like six or seven years is not tried yesterday, my attempt to replicate this today so I can get the newspapers worked!  I can't that assume being bleeding edge technology, BlackBerry always do things in the background with their infrastructure to get this stuff working.  Now, I have a few questions but post in a new thread.

  See you soon

  Ali

• Unlock blackBerry Blackberry Z30 Z30 problems

  Hello

  First post on the forum but have lurked for awhile reading problems.

  I have a microphone this question Z10 works do not - I had a BB Z30 of a member of the family that a screen was bricked since the update of black screen battery drain.  BlackBerry fixed the display even if the phone is out of warranty - Thank YOU!

  Now, the phone is locked to Bell, but I'm with Rogers, so I need to unlock it. I got an unlock code and checked with Bell, it's the unlock code correct for this phone and it does NOT work. I am in 8 tests on 10.

  Bell told me I have to contact Blackberry directly to generate a new code... do not know how to move forward with this? Looks like I'm getting the run around...

  I read "renovated" phones are difficult to unlock... I don't think that the screen has been replaced on this phone then its fixed... There is no PRD number at the back of my phone... just the meeting... so that means it is a refurb maybe?

  any suggestions / help how to unlock this phone so that I can start using it... Thank you

  Hi @g95pteg

  I sent you a private message. Thank you!

• Q5 blackBerry I have problem with facebook messenger

  Hi everyone I got problem with facebook messenger it is impossible to connect what I could do to help me plese

  What is the Facebook for BlackBerry app, or another application of Facebook messaging?

  What app?

  Have you checked with your app deleloper?

• Battery blackBerry BlackBerry Z30 Z30 problem

  My Blackberry z30 battery lasted 2-3 days, lasts 10 hours now, beyond being enough heating. How can I fix?

  Apart from being a hardware defect, most of the time it's a software problem.  I guess you did a restart to the phone to see if it would fix it.

  If you have recently installed new software in the phone, look at what you have installed. To see if that solves it uninstall.

  A more radical approach is to do a wipe on the phone and re - install the operating system.  Make sure that your data is backed up before you do, so that you can restore the data.

  If all the foregoing does not fix the phone, then this is very probably a hardware failure. This wouldl must be handled by the authorized Blackberry service.  If it is a new phone I think it is guarantee for it.

• Passport for blackBerry OS update problems

  Hello! I have a problem with my passport. I can't restore some data (e-mail accounts, telephone directory) of my Z10 with the Passport. I noticed that my Z10 works OS 10.3.2.2836 while my passport is on OS 10.3.2.2474. I read somewhere that you cannot restore such data of a more recent OS to an older OS which is fair enough.

  The thing is that my passport only makes available new version of the OS for download. I went to check the updates once or twice and I get the message that I have the latest version available on my phone. So when I try to restore my Z10 link data I can restore only photos, applications etc. I tried to restore wireless via the switch of the device and it does not work either.

  Help, please!

  Hey go!

  Thanks for the tip. I browsed various BB forums and found this link:

  https://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/upgrading-OS10-devices-using-aut...

  allows users to manually upgrade the operating system on different handsets of BB. I just downloaded the software, plugged in the Passport via USB, disabled link, double clicked on the program and it automatically upgraded to 10.3.2.2876! Amazing! With the new software it restored everything perfectly, not a single piece of missing data.

  Really impressed that BB allows you to do these types of updates. BB4EVER

• BlackBerry Z10 a problem in BBM!

  Hey gauys

  I Z10 > BBM worked smoothly... but just 1 month ago, I couldn't make a call voice and video

  a messege is apper

  (connection to video service. BBM if please waite and try again.)

  So what's the problem!

  Note that

  I tried to appeal when connecting to wifi net... also usles

  I turn off the time of the State... yet!

  I have the latest update.

  You should contact your wireless service provider and ask them to degenerate you into BlackBerry support.

• Battery blackBerry 10 same problem after updating to the new operating system 10.3.2.2836

  Got new software update for z10 10.3.2.2474 to 10.3.2.2836.But battery problem, it's always a problem. Phone stops automatically, handles upward, battery level is decreased in heavy quantity. This update was not helpful. They help to Blackberry!

  I would like to give two or three days the phone syncs with the new OS. You need to reset hard your Z10 in this way: to connect the wall charger and when it is turned on, remove the battery for 20 minutes and reinsert. He'll recover incorrect battery meter. You may need to do this reset in 1-2 days.

• WIFI blackBerry Limited Passport problems

  After the Pasport of Z30. I still get limited WIFI problems.

  Solved by removing the connection wifi and re-login. That being said, what is the cause of this?

  Router works fine, all other devices in office work well. If the router is fine.

  Question is simple, the phone is not getting an IP address, it is stuck on 169.xxx.xxx.xxx default, no network problem.

  I had this with all phones BB10. Some work, others do not. Mine works now. For how long?

  phone is sqw100-1

  10.3.0.378

  In a diagnosis, it seems that the phone isn't able to renew a rental agreement. Although I would need to see that, to be sure.

  Look at my tips on wifi

  Speed-up-BlackBerry-Wi-Fi-connections-a-knottyrope-tip

  Can you explain your Wifi configuration please?

  I only receive them from time to time at work when I have almost no signal

• Capture screen blackBerry Z10 image problem

  Hello! I use BlackBerry Z10 for awhile and often use it to take notes and capture screenshots using the two volume keys. (top right of the phone).
  Usually the screenshot is saved in the images of the individual screen tab. But since I did a cleanup of security in order to overcome the problems of the hanging, the image is recorded on the work tab of my phone and I couldn't share it on fb or WhatsApp. Can someone help me to put the images on the tab (screen) personal

  Thanks in advance,
  Faiz

  Hello and welcome to the community!

  Here's a knockout who deals with this situation:

  • KB33788 Photo taken 10 BlackBerry smartphone is not found in the app screen shots

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Q5 big problem with BB Q5 data - IP ADDRESS REJECTED. :( :(

  Hi all!! I have a blackberry Q5, the version of the 10.2.1.2102 software... It is the best blackberry smartphone I've ever had! but since one week, I have a very big problem with my BB Q5: if I want to surf the internet, with data from my phone (not in WIFI mode but with the data of the phone (4G, 3 g +)), I can not go on any website, but the only thing I watch is a white screen with this message "ERROR HTTP 403.6 ": the IP address of the client has been rejected"...! What can I do? I'm really desperate! I called my provider (SFR), they told me that my connection is ok, I'm not a problem with them, and this is my phone... HELP ME PLEASE!  

  Hello!!! Just to say that finally, after several attempts, I have solved my problem: there was a problem with my service provider SFR with my phone! I regret bringing this up on the forum, but when you call the customer service you think they know their work... but fortunately for us if we have the blackberry is because we are not so ignorant on the connections, network and telephone line! : D have a nice day blackberry users!   

• Phones smart blackBerry Torch 9800 problems of advice?

  I have a Blackberry Torch 9800. There is something wrong with it and it's not just one thing. For example;

  When I click on App World I get a popup saying cela "to continue using Blackberry App World, you need to upgrade your current version. For more information, visit www.blackberry.com/appworld/support. "I have two options after that. 'Upgrade' or 'close '. Sure of 'Close' to close the message and does nothing. 'Upgrade' does nothing either, when you click on it... nothing... no Web site don't transfer anything. It is a big problem because I can not update my current applications or download new. My really outdated phones... and the App World isn't the only app that does not work properly. There are a couple of other apps that don't work properly either. How should I do to correct these problems the right way? A full system scan?

  Thanks for your time and your support.

  Try to reload your operating system. This reload BlackBerry World as well as the rest of your phone. To do this, connect your phone to your PC and open BlackBerry Desktop Software. Once your phone has been recognized, click device at the top of the software, and then click on restore. Choose the most recent restore point and the load. That should solve your problem.

  Let us know if that helps you.

• Update blackBerry 10 caused problems

  If this Kill-switch function (another nice thing provided by the flakes and nuts from California), this is what is causing all this time and wrong in my phone, where is the sign of the Opt-out, as defined by the law?

  Topic title edited to reflect the new topic.

  Yes... from the 10.3.1 deployments, there have been many many people have reported problems when using automated processes "update." Reload the operating system (via the 'official' methods) healed often their problems. Sometimes more is necessary, but this is the first step to try to resolve the problems caused by something of potentially wrong with the automatic update process.

  Good luck and let us know!

  PS... the poor OP on this thread, our discussion has gone far off the track. I will ask the mods to divide our discussion of the op.

  PPS... you must also change your profile on this site... He says always "9530" as your device...

  Edit...

  Now that's separate, I'll place some useful links for the recommended procedure.

  The official OS Reload methods:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  The unofficial methods:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

• BlackBerry Z10 Z10, problem with Gmail and BIS

  I just got a new Z10 and had all configured to discover that my primary e-mail service, Gmail, does not work if the only internet access is through the Blackberry Internet Service (BIS).

  When I configured first, I got Wi - Fi active (other than BIS, I don't have a data plan as my main focus is email). As it was my 3 services e-mail (Gmail, Hotmail and my prived ISP service) all the connected without problem. It was only after I turned off WiFi that I discovered that while my other two services work fine, my Gmail account has become "not connected".

  I tried everything I could think of, including delete my Gmail account, do a reboot cold and then try setting up the account to new as well as doing a reset complete, I could start over again. All to nothing does not. Only if the WiFi is on what can I cannect to Gmail and that doesn't help me if I don't have a Wi - Fi service.

  Does anyone have any suggestions as to what I might try?

  BasinGroup wrote:
  Two problems with your comment about BB10 supporting not BIS: 1), a BB subscription service would be nuts not to provide support and 2) my 2 other E-mail accounts work fine with BIS.

  You may be right about Gmail not supporting ActiveSync, but on the device the Z10 was supposed to replace (Torch 9860 running os 7.1.0) no problem with Gmail and BIS, so there must be something unique about BB10 on the Z10.

  BIS is not used on BB10. BB10 access directly servers of e-mail now.

  Have you tried to configure gmail so that the signal from the carrier and not on wifi?

  In Gmail, you enable IMAP access and not use two-factor auth

• Link to Blackberry blackBerry Z10 causing problems for my Z10

  I swiped my phone security three times in the last 2 days to resolve a problem with texting. I've updated my software via wifi and not link to Blackberry. He has worked to solve the problem, but then the first two times the problem reappeared after restoring a backup. The last time that I restored it manually all I could but lost password and apps which I am fine with. I hesitate to use Blackberry link again as the last update I did the link seems to trigger this problem? Does anyone have any suggestions? My Blackberry has never really been what I would call stable.

  All thoughts of my link problem.

  I recommend that the updates made on the wifi. Don't do not updated the link unless there was a problem with udpate wifi.

  Your carrier will send specific carriers updates which can solve problems like this after an update.

  I have a Q10 I'm synchronization by binding, mostly just to test it. I had no problems with it.