BlackBerry Smartphones disappearing emails

Similar Questions

• BlackBerry Smartphones Invalid email and password on blackberry 9790

  I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

  We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

  I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones address email and password

  My Blackberry Torch was stolen recently.  Now that I got my new camera and everything seemed to work OK.  I received emails addressed to it and who is "pushed".  I tried to download an app and had my Blackberry ID need I entered.  She would not accept my new password - so I asked to reset - but the email they were supposed to be sent to my blackberry address did not!  Does anyone have ideas, what can I do now?

  Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

  Personally, I never recommend using blackberry.net for this main reason e-mail accounts.

  My best suggestion is to get a gmail or yahoo account for free and create a whole new BlackberryID.

  Then, call your mobile operator Orange and ask them to bring this problem to RIM level two level tech support and get your old account merged or moved to the new BlackBerryID.

  Yes, it's complicated. But it's the only way I see possible... all this because of the password reset. Yuck, indeed.

• BlackBerry Smartphones, sending emails

  Whay can't send emails but I got it from a personal account? I have a BB ID. email come to my area main message and not in the e-mail folder, I put in place.

  Bob

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones no email on Curve 8530

  I stopped getting emails on my 8530 and after a complete restoration, I started to get emails for only one email addresses, but not the other two I use. Because I did a full restore, I'm not sure what I can do. Any suggestions?

  Reconciliation is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Please check carefully that in the e-mail Setup Wizard, you have successfully activated the selections necessary to activate the features available:

  • KB11830 How to activate the options of reconciliation of wireless email for deletion of e-mail messages on the BlackBerry Smartphone

  Good luck!.

• BlackBerry Smartphones HTML Email 'Automatically download Images' does not work

  I use the BIS service with 4 separate emails, (paid 1, 2 free on the web and 1 BB email) using a Blackberry Storm 9530 with Verizon Wireless service...

  I have this setting enabled for all of my emails, to automatically download images and display in HTML... but no email no. Everyone I get I have to manually, select options and upload pictures! How can I fix this?

  Hello!

  See this KB:

  • KB15254 How to configure HTML email support on the BlackBerry smartphone email

  It sounds like you already have the correct settings. But, at the bottom of this KB is a statement about the external link images... If the image is linked to the outside rather that integrated, you will still need to manually get the image.

  See you soon!

• BlackBerry smartphones compose emails

  So I've always had my Gmail account set up on my phone, but for some reason, when I go to answer an email or compose a new, I get a message that says "no e-mail service not configured. You will be redirected to the Setup Assistant to configure your e-mail account. "So I click 'ok', and then he said: 'no message service not configured. You will be able to save the draft. "I clearly have my account set up because I get these emails on my phone and my e-mail address is listed under my email accounts, so I have no idea what is wrong. I even re-entered my password, but that didn't seem to do anything. I would like to know if anyone has any ideas - thanks!

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Smartphones read emails on Blackberry are not marked as read in GMail

  Hi all

  I just upgraded to the 9650 the 8530 and after serious problems finally got so that I could read my emails.

  The problem I have now is that on one of my gmail accounts does not seem to recognize when I read an email via my blackberry. Previously on my 8530 (and before that, the 8330), seconds after that I read an email on my blackberry, it'll show such as read on the gmail website.

  Either way, I don't have this problem with my second g-mail account.

  Thank you in advance for your help!

  BIS has been receiving a lot of updates for GMail... even a plugin on the BB which is supposed to improve the functionality even further. Unfortunately, I chose to use GMail for my BB, so I don't have direct experience with integrated BIS GMail how would work. But, I would say that, like all things financial, past not a good indicator of what it now takes performance would give any changes that have been for GMail via BIS. ;-)

  It is quite possible that we use 'old BIS' and the other is using 'new BIS' - withdrawal and return duct BIS is required to receive the new "ENCORE" features. But I worry about who's who in your case - and I fear even that I recently saw so many problems with that (and Yahoo as well). If you're brave, you can remove both of the BIS (and, indeed, all the others you have here) and then wait a while... for more simplicity, I say an hour. Then re - integrate them both and see what happens... at least, in this way, they both would be on the latest version of BIS and the functionality would be the same thing (with, of course, the risk being that neither works the way you want!).

  You can consult this KB in case he has something useful:

  • KB18405 Google mail upgraded to BlackBerry Smartphones

  Good luck!

• BlackBerry smartphones work email Acct

  having problems creating my work with Blackberry Enterprise Server email; Model BB 8530.  followed all the steps, enter working e-mail and password, display shows 'communicate with the server"and never goes beyond this point.  My work email receive an email from BB on execution of data between BB and job server.

  After waiting a few minutes, I get an error msg that says: the blackberry enterprise server server did not respond to your activation request.  an error has occurred.

  any suggestions?  Thank you, Steve

  If your carrier doesn't support BES so there is no way around it

• BlackBerry Smartphones SHOWING EMAIL you READ

  I submit my office email to my blackberry, but when I read it on my blackberry I want to show him as read on both email address. is this possible?

  Hi and welcome to the Forums!

  Reconciliation between your BB and your mail server is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Reconciliation between your mail server and your other e-mail clients will be governed by whatever their capabilities.

  Good luck!

• Why keep blackBerry smartphones disappear my emails?

  I tried battery pulls, adding a flashcard 8G, change the mass storage option - still my 'free file' continues to zero, my emails are endangered, my previous calls disappear, and I'm about to throw this thing out the window! Does anyone else have this problem? Please help, pretty please!

  Thank you!

  It is useful as well.

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8100&thread.ID=15678

• BlackBerry Smartphones IMAP emails disappear

  I set up an e-mail account using IMAP and I have * some * emails that come in the hub and then disappear after a few minutes.  If I update the account, e-mail will be back for a few minutes and the cycle continues.

  I can't understand why mails disappear. I installed other applications such as Bluemail and Outlook email client and they do not have this problem. Of course, my passport doesn't have this problem as well.

  As a solution, I went to POP3 for the moment and his work, but I'd really like to run IMAP.

  Any ideas? I've seen a few threads on emails that disappears, but they are not the same. In my case, they have emails coming back whenever I update.

  Thank you

  Steve

  Thanks for sharing in this @1dsa

  I checked with our senior technicians and can confirm it is a known problem for some customers, and it will be addressed in a future update. I asked to be informed of this so I can let you know.

  For now, but you'll have to stay on POP3, sorry!

• BlackBerry Smartphones yahoo email account

  I had to change my password] yahoo.ca which meant I had to revalidate my password on my blackberry.  However, I can not, I get an error message saying my email or my password is invalid, and if it continues to communicate with yahoo.

  What will make that as my email and the password are correct that I can access my account on my computer but not on my phone and I need because it's a business e-mail address.

  What can I do to be able to access my yahoo messages on my phone?

  HELP please.

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • Article ID: KB13799 Unable to integrate a Yahoo! Mail account on the smartphone BlackBerry, BlackBerry PlayBook or smartphone BlackBerry 10

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry smartphones disappear when the icons/folders/data of low power - how to recover?

  I bought a "BOLD" 6 days - my first smartphone - there to replace a 4 year old Nokia.

  The installer went well and I associated with several e-mail accounts in the phone.  All the seemend very well until this afternoon when the battery power has fallen sharply, low power icon came and then the screen went white and locked upward.  The phone was on but just sitting on my desk, when he does this.  The phone wouldn't stop or anything once the screen went white.  I plugged in the charger and it is now loaded.

  However, many of the icons on the home page and expanded home page disappeared - messages, all messaging files, browser, call log, etc.  I can't find them anywhere.  In addition, all the e-mail settings for the 4 accounts that have been implemented have disappeared as are all of the messages that had been saved.

  Backups of the messages so I am not concerned to retrieve their content in the phone itself.  However, how can I get the icons back so that I can access the features of the phone?  This is a common occurrence when the battery is low?  Everything seems to happen 40% white screen in 3 hours during which the phone was not on active service in terms of excessive electricity consumption.

  I can't find anything to help in the guide of the user or the site.  Thanks for your comments.

  Hello and welcome on the Blackberry Forums

  Please reset the unit, remove the battery for 30 seconds and install again.

  To optimize the memory and battery read this link

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320

• HELP blackBerry smartphones - check email account problems

  I got a Blackberry message asking me to check my email 3 days ago, so that all these problems with Blackberry are produced.  When I go to email account wonder my username and paassword.  BlackBerry does not seem to recognize these one more, so now mymail has completely disappeared from my Blackberry (8900 torch with the last update 6.00 on this).

  I spent over 2 hours trying all sorts of things, including the 3 but thingy, steps I can't do step 2, and yet he asks me my user name and password which he doesn't like!

  Orange has the ability to reset your password and set up your account for you.  If you ever hurt to validate your e-mail address when asked to do so, Orange should be your solution.

  I hope that helps you.