BlackBerry smartphones get Taxi App

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• BlackBerry Smartphones Get app world works... the 8520 using a mac...

  Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

  I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

  I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

  then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

  If I'm going to try one the web, I get this message after choosing the stem;

  Hello and welcome to the community!

  Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

  (1) properly uninstall the RIM desktop software:

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (2) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/desktop_mac.jsp?lid=us:BBsoftwareesktopSoftware:MAC & lp...

  (3) install the software on your MAC Desktop

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

  • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
  • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

  (5) close the Desktop software and unplug your BB when it's all over.

  Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• BlackBerry® Smartphones getting fake email

  Hello:

  I seem to be getting the wrong email. It seems an ENCORE in Bournemouth in England is send someone elses email to my PIN in the Canada. I sent emails to person to get his BIS to stop, but she did not. I don't think she even knows or cares. What to do. It makes me crazy with 50 emails a day.

  To clarify, e-mails are sent to any PIN code. Rather, BIS pulls e-mails from an e-mail server and pushes them to the Messages of BB app under this integrated email account via BIS BB (for example, the e-mail on the device Setup Wizard). So, if you have only your GMail integrated with this BB, it must have some sort of redirection rule of sending emails to your GMail (which would be strange, indeed, I think)... but not to your BB PIN, for real emails don't get shipped PIN, only on the e-mail address.

  Either it was not a new device but rather was used and was not properly cleaned of all configurations before being sold... and you're the unlucky recipient of a sloppy seller does not complete what they need to do:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  To be sure, check inside the e-mail Setup Wizard and see what you have there... If you only have your GMail account, then something really weird happens... and I recommend to contact the seller and make them apply to 'new' State they represented as height (note that is what matters... packaging can always be made to air well... only the issues of representation of sellers).

  You can try the steps from the buyer in the KB above... but from what you describe, I honestly have very deep concern now on the total utility of this unit for you... He would never properly and fully usable.

  Good luck!

• My bb bold blackBerry smartphones get more heated and stops loading

  I have a bb bold 9780 which is about 9 months old... recently I started having this problem with my battery to reach extreme temperatures of 45 c and then sign shows a card that supposed to happen when my battery is fully charged, but gets to 40% and does not load then... I have to put my personal number near the ac to cool up to 29 c to recharge it. even the battery life is very poor... She is barely 4 hours on a full charge... I have 2 batteries... I have a 9000 "BOLD" and I of the 9780 and the two we live the same problems...

  Thanxx in advance

  Hello and welcome to the community!

  It is possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  What you describe, it is likely that your BB, which is the root of the problem... to test, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  It is also possible that your BB has a problem at the level of the material which is the cause... and, of course, the internet remote diagnosis and operating system/software recommendations will be nothing if this is the case.

  Good luck and let us know!

• BlackBerry smartphones removing an app?

  I downloaded WeatherBerry.  The application icon is on my screen, however, I can't get the app to work.  A kind of java script error ' eception exception: java.lang.error.»  I've been round and round with this question, no luck.  In any case, no, I want to simply get the icon on my blackberry.  Help with this would be greatly appreciated.  Thank you in advance.

  Seems that the application has been installed correctly.

  Connect your device to the desktop computer.

  Start the BB Desktop Software (BB Desktop Manager).

  Run "Application Loader".

  This application appears in the list of applications?

  If so - uncheck the box in the list and click the button "next".

  It removes the application from your device.

  If not, install the application again in the existing application and then remove it.

• BlackBerry Smartphones Google Mobile App will not complete the installation.

  I don't have a data plan, so I can't get the App Store.  This is the case, I went to Google to download Mobile from Google directly (via WiFi).  I was able to do, but when I went to run the application, he said he needed to complete the installation, and after that for a while, he said that it was impossible to complete the installation.  I was always connected to WiFi, as this was happening.  I don't think that it has nothing to do with not having a data plan, as I was able to install the Opera Mini browser (which I deleted it since) without a data plan, but perhaps I'm missing something.

  Hello

  I went directly to the source, on the Google Mobile help forums

  They seem to say that Google for BlackBerry applications are not compatible with a Wi - Fi connection: Google Maps, GMail, Google Mobile Sync, Google Mobile App.

  http://www.Google.com/support/forum/p/Google+Mobile/thread?TID=01af0d2bd7ced5c1&hl=en#all

  http://groups.Google.com/Group/Google-mobile-help-BlackBerry/browse_thread/thread/c0850789170d82e2/a...

  I don't know who are the people who answer, but, if the information cannot be more specific.

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• BlackBerry smartphones cannot update Apps in Appworld on desktop, get the message "disable content protection."

  Hello

  I have the BB Pearl 9100 with OS 6.0.0.723. I try to update/install Apps via the desktop, but every time that I try to do that I get a message "content protection is enabled on the device, please turn it off & try again.

  But the content protection is disabled in Options-> Security-> Encryption (the device memory & Media card both are disabled for encryption). I disabled all the options out there, but still, I get this weird message which is not let me update my applications.

  Help, please!

  Thank you.

  Cama1979

  Try to reset the BB by pulling on the battery or restore factory settings
  First try a battery pull (remove the battery with power and wait about 30 seconds and then replace the battery in the camera) and then try to install it from App World. If that fixed it, try to go through some steps below.

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB18998

  You will also need administrator rights on your PC (Windows 7) to install the plugin.
  If not try this

  Create a new user account on your computer with ADMINISTRATOR privileges and download the latest version of your favorite browser, Chrome or FireFox

  Now, go to this Web site
  http://appworld.BlackBerry.com/WebStore/

  You be asked to download the PlugIn once again.

• BlackBerry Smartphones Getting App Error 523 after changing themes

  I changed the theme on my BB and now I get App Error 523 with Reset as the only option.  I did a hard reset, removed the SIM card, tried to connect it to my computer, but nothing so far has allowed me to go back to the old slogan, or even do anything.  Any help is appreciated more.

  No. I had tried, but it was unnecessary for what was going on.  I found the following link that worked.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03485&sliceId=SAL_Pub...

• BlackBerry 8530 BlackBerry Smartphones gets hot when it comes to this topic.

  I recently got a BlackBerry Curve 8530. After having to speak on this subject 15 minutes on the phone started having hot, wifi is discontinued and theres no dowloads on it what so ever. This could be a problem serious or - is this normal for this type of phone? My old Curve 8330 never got that way. Please answer this question then I can decide to send the phone in for a replacement.

  Hello

  Here are a few tests that you can run to determine things...

  I recommend that you try to start in Safe Mode, which will remove the automatic enforcement of all 3rd party applications function and the module:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens. You can also run these tests in normal mode and safe.

  Good luck and let us know!

• BlackBerry Smartphones Getting back my youtube pre-installed on my blackberry curve 9320

  Recently (a few days), I have deleted my pre-installed youtube that came with my blackberry because instead of taking me to the mobile version, when I click on the youtube link in my menu of the phone it takes me to the desktop version and this caused my blackberry to reboot several times. So I went into my blackberry app world on my apps uninstalled to try to recover, but he's not here (applications like facebook and twitter, I was able to re - install), so I took the option to download youtube apps from app world, but the video quality is not as clear as the original that came with my blackberry. Is there a chance to take back me?

  Hello Mary101

  Welcome to the community of BlackBerry Support Forums.

  Have you tried to install the software of BlackBerry 9320 smartphone to your computer and use BlackBerry Desktop Software to reinstall the application?

  To complete this task, please follow the steps below:

  1. download and install the latest version of the software for the BlackBerry 9320 smartphone from the following site (select your smartphone brand service provider):

  http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  2. connect your BlackBerry 9320 smartphone to your computer using your USB data cable.

  3. open BlackBerry Desktop Software and select the Application on the left.

  4 install the application Youtube from the list of applications.

  Answer please if you have any other questions.

• BlackBerry smartphones getting maintenance book, host table routing and 3G works on unlocked bold 9930

  Hello

  I use an unlocked 9930 phone "BOLD" from verizon in India. My carrier is Vodafone. I am able to browse the internet from the phone by using a wi - fi connection. But I'm not able to use the BBM and apps like Gtalk Instant Messaging. I only turned on a vodafine BIS plan. There is no entry in routing table host, service in the phone book. I need help on this on how to get these two. Please excuse me if I m a very basic question. I'm new to BB. I have some confusion about BIS, BES and data plan. How these 3 are linked and wheather only BIS is suficient to connect to internet using the BB browser or it is mandatory to have a data plan with BIS to go he net?

  It would be a great help if anyone can help me with the above queries.

  Thank you

  Hi trackadi

  Welcome to the Forums of the BlackBerry Support

  trackadi wrote:

  I have some confusion about BIS, BES and data plan. How these 3 are linked and wheather only BIS is suficient to connect to internet using the BB browser or it is mandatory to have a data plan with BIS to go he net?

  If it a personal device so if you add the BlackBerry data Plan / BIS on your account will let you BBM, access to the BlackBerry browser, services of personal e-mail and many other data services on Mobile network, a data plan normal allows all the features.

  When BIS is correctly activated by your carrier you will receive these maintenance book and will be able to see the Scriptures on the host Routing Table.

  But the important question is the Indian more carrier are unable or not to add a device to verizon on network and has been reported by many users. Therefore, communicate with your carrier (Vodafone India) to know your problem.

• BlackBerry smartphones unwanted suggestions app on the curve 9380

  Hi bb forum, my problem is with my curve 9380 whenever I have my device off and turn on again once I have many suggestions app undesirable even if no sim card is in the device is the problem with these "spam advertising." I would be grateful if you tell me how I can disable this spam. translated from the German with the hope of microsoft-i :-), it is understandable

  Hello benny7777

  Welcome to the Forums of the BlackBerry Support

  How many 3rd party application that you have installed on your device?

  Remove these free 3rd party applications from your device or upgrade these free apps paid version or full to get rid of those who advertise.

  Good luck.

• BlackBerry smartphones lost some apps after upgrade

  I used the software update to update my Curve 8530. However, after the update I lost some of the apps that came with the phone, such as the notebook, Blackberry Maps, Word Mole and Texas Hold 'em King 2. I don't know what to do to get back them. I have the 5.0.0.1030 BONE. Can anyone help?

  Hey chipburch,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  These missing applications are included in the software of the device and must be installed by using the BlackBerry® Desktop Software. Follow the steps in this article: http://t.co/ZP20eid

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Smartphones Driving Directions App

  My wife has an IPhone with a Mapquest Map app. There is a lady who tells you turn-by-turn directions. I downloaded the Mapquest on the App Store of BB app. It is not the same thing at all. Anyone have any suggestions for an application available for the BB which has received instructions by turn while driving?

  With all the respect that is due to JSanders (and there is a LOT of respect), I must say that BlackBerry traffic ranks up there with the best of EM.  It works pretty much as although most other SatNav applications and it's free in AppWorld.  Certainly, he has not synchronized to any application of cards, so you get only the voice guidance and no visual guidance, but I used it several times and I am very happy with it.  I've included a link to it in AppWorld below.

  http://appworld.BlackBerry.com/WebStore/content/13110?lang=en

  I hope that helps you.