BlackBerry Smartphones getting a refund unwanted applications?

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• Q5 remove blackBerry applications? Getting locked in unwanted applications?

  I'm new. Please bear with me if this has been answered before. There are tons of questions posted in the forums, and I can't find any search bar functionality to refine messages to see if my questions have been answered.

  I don't want facebook, twitter or linkedin. I want just a safe device, made in Canada, with real buttons that click when I press them.

  I can't find where in the settings I can delete these built-in apps.

  I thought that maybe I should go into one to get rid of him. I clicked on Facebook. He asked me to add an account. I hit Cancel and it went to a blue screen of Facebook with a button to add an account. Try, try and try as I might, I couldn't slide down to exit the application. There is no END button, no EXIT button, no button CLOSE, I don't know.

  I turned off the camera and turn it on to get out of the app.

  How to remove unwanted applications?

  How do I close apps so they run no more?

  Sorry if my tone is frustrated or rude. I don't want to write off the company immediately. I'm just getting used to, having trouble, and that affects my emotions. I tried to be as neutral as possible, because I know that the question might well be the user (me) and not the device or its software.

  Thank you in advance.

  I found the answer to my own questions by myself.

  1. to remove an application, hold its icon until all the icons start punctuated with a little icon to the trash. Click on the trash. Click on confirm.

  2. to close an application, slide UPWARDS, not downwards.

• BlackBerry Smartphones Get app world works... the 8520 using a mac...

  Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

  I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

  I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

  then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

  If I'm going to try one the web, I get this message after choosing the stem;

  Hello and welcome to the community!

  Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

  (1) properly uninstall the RIM desktop software:

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (2) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/desktop_mac.jsp?lid=us:BBsoftwareesktopSoftware:MAC & lp...

  (3) install the software on your MAC Desktop

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

  • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
  • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

  (5) close the Desktop software and unplug your BB when it's all over.

  Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• My bb bold blackBerry smartphones get more heated and stops loading

  I have a bb bold 9780 which is about 9 months old... recently I started having this problem with my battery to reach extreme temperatures of 45 c and then sign shows a card that supposed to happen when my battery is fully charged, but gets to 40% and does not load then... I have to put my personal number near the ac to cool up to 29 c to recharge it. even the battery life is very poor... She is barely 4 hours on a full charge... I have 2 batteries... I have a 9000 "BOLD" and I of the 9780 and the two we live the same problems...

  Thanxx in advance

  Hello and welcome to the community!

  It is possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  What you describe, it is likely that your BB, which is the root of the problem... to test, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  It is also possible that your BB has a problem at the level of the material which is the cause... and, of course, the internet remote diagnosis and operating system/software recommendations will be nothing if this is the case.

  Good luck and let us know!

• BlackBerry Smartphones Getting back my youtube pre-installed on my blackberry curve 9320

  Recently (a few days), I have deleted my pre-installed youtube that came with my blackberry because instead of taking me to the mobile version, when I click on the youtube link in my menu of the phone it takes me to the desktop version and this caused my blackberry to reboot several times. So I went into my blackberry app world on my apps uninstalled to try to recover, but he's not here (applications like facebook and twitter, I was able to re - install), so I took the option to download youtube apps from app world, but the video quality is not as clear as the original that came with my blackberry. Is there a chance to take back me?

  Hello Mary101

  Welcome to the community of BlackBerry Support Forums.

  Have you tried to install the software of BlackBerry 9320 smartphone to your computer and use BlackBerry Desktop Software to reinstall the application?

  To complete this task, please follow the steps below:

  1. download and install the latest version of the software for the BlackBerry 9320 smartphone from the following site (select your smartphone brand service provider):

  http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  2. connect your BlackBerry 9320 smartphone to your computer using your USB data cable.

  3. open BlackBerry Desktop Software and select the Application on the left.

  4 install the application Youtube from the list of applications.

  Answer please if you have any other questions.

• BlackBerry® Smartphones getting fake email

  Hello:

  I seem to be getting the wrong email. It seems an ENCORE in Bournemouth in England is send someone elses email to my PIN in the Canada. I sent emails to person to get his BIS to stop, but she did not. I don't think she even knows or cares. What to do. It makes me crazy with 50 emails a day.

  To clarify, e-mails are sent to any PIN code. Rather, BIS pulls e-mails from an e-mail server and pushes them to the Messages of BB app under this integrated email account via BIS BB (for example, the e-mail on the device Setup Wizard). So, if you have only your GMail integrated with this BB, it must have some sort of redirection rule of sending emails to your GMail (which would be strange, indeed, I think)... but not to your BB PIN, for real emails don't get shipped PIN, only on the e-mail address.

  Either it was not a new device but rather was used and was not properly cleaned of all configurations before being sold... and you're the unlucky recipient of a sloppy seller does not complete what they need to do:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  To be sure, check inside the e-mail Setup Wizard and see what you have there... If you only have your GMail account, then something really weird happens... and I recommend to contact the seller and make them apply to 'new' State they represented as height (note that is what matters... packaging can always be made to air well... only the issues of representation of sellers).

  You can try the steps from the buyer in the KB above... but from what you describe, I honestly have very deep concern now on the total utility of this unit for you... He would never properly and fully usable.

  Good luck!

• BlackBerry Smartphones get rid of the Junk!

  Hello. Just got my Storm a few weeks ago and have worked to customize it as I want. My question is this:

  I removed the app to Flickr through my Blackberry Desktop Software and removing the application Flickr. I double checked that the software is not on my phone by going to Options > Advanced > Applications and the Flickr isn't here. HOWEVER... the stupid icon is still on my screen and I can't get it off. I tried select the icon, and then check the options, but it does not allow a 'delete '. Then. Anyone know how to get rid of this garbage on my phone?

  Thank you!

  avimia

  Handed to your device by removing the battery for 30 sec. That's the problem.

• BlackBerry smartphones impossible to update the applications after returning from deployment

  I really send an SOS to you all, but right now I need help.  I've just returned from a seven-month deployment and was not able to use my new 2 "BOLD" for the duration of my output.  I forgot my answer to the question on my security question and impossible to reset my password.  Who should I contact to get a discount to re-set for my account?

  Hi and welcome to the forums!

  If you are referring to the security password to unlock your device, you will not be able to recover it or changed it. You will have 10 attempts to open it and then our device will perform a security wipe.

  If you are referring to your selection of the site password BIS forgotten password. You will receive a PIN message with your password.

  If your device does not work, use the attached link to get all the necessary information and then call your operator.

  Thank you

  Bifocals

  KB10385 Several attempts to enter a password prompt a warning that data will be erased from the BlackBerry smartphone

  KB04665 NSE, MEID, ICCID, IMEI, IMSI, PIN and SIM

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• BlackBerry smartphones can not open files, applications or make/receive calls after obtaining a new theme from bb app world...

  I got a new theme out of the bb app world and once it has been downloaded and I applied it to my phone it was freezing! He maintains it now gel and I'm unable to open the configuration options to change this theme... What can I do? Help me please

  Hello and welcome to the community!

  I suggest you start safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  in order to remove the offending theme.

  Good luck!

• How sync an Outlook Express blackBerry Smartphones gets impossible to read the error of application data

  I have a BB Flip 8220 and try to use Outlook Express as my Contacts Organizer.  I started Outlook express 'vanilla' and have only a folders in Outlook Express.  I have 34 files in my BB Contacts.  When I run synchronize (and again, I am doing this one way, the Express for BB) I get the error "Unable to read application data", "Treatment device address book", "Label 34 of 34 Records".

  I read a lot of threads.  I checked the RIM.log file and it said one-way synchronization.  Clues on how to solve this problem?  I'm on Desktop 4.6, I have to go to 4.7?

  Please notify.

  Thank you.

  Well, I solved the problem.  What I did was run a backup using the desktop mgr software, I then ran a restore, but I used the advanced option so that I could open the ipd backup file and select just the database of contacts and push than my computer to the device (using the copy button of right arrow in the middle of the Advanced window thingy).  I restarted and then sync and it WORKED!

  Do the backup and the restore must have fixed the file corrupted on my phone.  Wonderful.  I was nervous, but it worked well jst.

• BlackBerry 8530 BlackBerry Smartphones gets hot when it comes to this topic.

  I recently got a BlackBerry Curve 8530. After having to speak on this subject 15 minutes on the phone started having hot, wifi is discontinued and theres no dowloads on it what so ever. This could be a problem serious or - is this normal for this type of phone? My old Curve 8330 never got that way. Please answer this question then I can decide to send the phone in for a replacement.

  Hello

  Here are a few tests that you can run to determine things...

  I recommend that you try to start in Safe Mode, which will remove the automatic enforcement of all 3rd party applications function and the module:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens. You can also run these tests in normal mode and safe.

  Good luck and let us know!

• BlackBerry smartphones get Taxi App

  The taxi get app is available in the blackberry world when I look on my PC but not on my z10. This app is not available for the z10 or y at - it another way to get it on the z10? Thank you

  When you view applications in the BlackBerry World on your PC, it displays all THE apps. When you view them on your phone, it displays only the applications available for your phone and/or the region. If it does not appear on your phone, it is not available to you with this model in your area.

  See you soon.

• BlackBerry Smartphones 9900 No. trackpad, not applications

  Hi all

  almost 2 weeks ago, I got my Bold 9900.

  the first week, everything was fine. But now I can't use the Trackpad th, I usually, scrolling or navigate does not altougth I hear the sound of scrolling. the Blackberry App World I have installed 3 times already isn't on the phone, and when I try to install it again, I get the message that it is already on the phone.

  A check with the as suggested self-diagnosis test application was not possible, because this application was not on my phone

  I tried to reinstall the OS (all I found was version 7.0.0) but this does not solve the problems. An update announced 7.1. is not possible through desktop software because I get the message "No updates available", via the updatemanager in the phone is not possible because of lack of Wi - Fi.

  Hello

  Thank you! To manually update all what you need is a PC, a USB cable and active Internet connection to download the OS pack fior your phone model. If you have please try these steps:

  1. find your carrier and download the operating system you want to leave here, BlackBerry software download Site

  • (Make sure you download for the same model you have)

  2. double-click on the file downloaded to install it on your PC

  3. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

  • Then using software office perform your full backup of your device.

  4. search for your C: drive for any file Vendor.xml and delete them, there may be one or two vendor.xml (on your PC, change your records option to show hidden files / folders):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  5. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Update will continue then after Installation of the new OS restore your backup using BlackBerry desktop

  Software.

  To install BlackBerry App World you use BlackBerry browser and access www.blackberry.com/appworld/download and download the most recent version, if you feel any problem with him then we do know.

  Good luck.

• BlackBerry smartphones can not find any application that opens saved contacts

  I backed up my contacts from blackberry "BOLD" from my mac. They are saved in the folder my documents, although when I try to open the file I get an error message saying that I don't have an app to open the file. When I try to find an application to open the file such as Word doc, I got another message tells me that the file is corrupted and cannot be opened. What can I do to make sure that the contacts on the phone are actually in my mac?

  Yes, it's a backup file, in its own format, not something that you can open in your Mac. It is for the restoration of your contacts to your BlackBerry.

  If you want to view your contacts on the Mac, you have to 'sync' of your contact data to some Mac Organizer app like Entourage.