BlackBerry Smartphones memo message icon won't go away office

The folder icon small accompanied by 1 to 1 messages unread, remains on the top of the screen next to the clock. There are no unread messages in the Inbox. I can't locate a deleted folder where I could have deleted unread for an email. How can I delete this folder.

Thanks for the help.

henrib, Hello and welcome to the Forums of Support BlackBerry.com.

Not looking for a record, but rather one message unread.

Tips to clear the message unread... try them in the order.

If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

Try these options:

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