BlackBerry Smartphones memory erase/delete/Format BB 9000

Similar Questions

• BlackBerry Smartphones BB9800 Auto delete of the electronic mail box

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Thank you

  johnfss wrote:

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Hello Johnfss

  Welcome to the Forums of the BlackBerry Support

  In the settings of your device please check first if option keep Message has the Maximum value or forever. For help, see this Knowledge Base article:

  KB13093   : How to use message keep on the BlackBerry Smartphone options 

  If it is already set to Maximum, then most likely your device suffers from some memory. If our device suffer little memory so it will remove our message.

  KB14213   : The call logs, SMS text messages and emails are deleted from the BlackBerry smartphone 

  So, start by checking these things.

• BlackBerry smartphones can not delete Curve 9360 browsing history

  I have a strange problem with my BlackBerry browser.  I deleted the history and cleared the cache in the browser, but the links on Web pages are always appear as purple (i.e., visited) even after the history and cache have been cleared.  No idea why this is happening and how I can fix this problem?

  Did you restart the unit after the cache and history has been erased?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• Messages from blackBerry Smartphones do not delete on blackberry703e

  When I delete a message on the blackberry 8703e will not delete the actual message on blackberry.  The message is still there.  I have, click on the email and delete it on the menu and the message is still there.  Is there a setting that is turned on or something.  Your help is much appreicated.

  I think it's a software problem.

  So, follow these steps.

  Backup your sensitive data via Blackberry Desktop Manager.

  And clear the memory of your device.

  Go to Options - Security Options - General settings

  Open the menu and select 'clear the cell '.

  After that, restore your data on the device.

  Please note - do not backup TOTAL and COMPLETE, because you can save and restore the wrong data that caused the problem.

  Use the 'Advanced' in backup option and backup only that information which is necessary.

• BlackBerry Smartphones synchronization messages deleted

  My boss has a Blackberry attached to his desktop computer and I have full access to his e-mails.  If she removes the emails from his desktop computer and then they disappear from his Blackberry, but if I delete an email from him in my computer box, ir remains on his Blackberry.

  However, if I drag the enamel removed from my Inbox deleted the box removed, then it deletes the e-mail on his Blackberry and his office computer, but it is a heavy means time to process spam and other garbage e-mails (and I know that I remember to do all the time!).

  Any help much appreciated.

  Hey Joneedshelp,

  When a delegate removes any element of the box of a BlackBerry smartphone user mailbox, the deleted item is sent to your deleted items folder. Because the BlackBerry Enterprise Server is designed only to synchronize with records of the BlackBerry smartphone user's mailbox, the deleted item is interpreted as missing. The BlackBerry Enterprise Server does not remove an article from the BlackBerry smartphone, unless this element appears in the items deleted in the mailbox when the synchronization folder. You can change your Outlook client for when you remove items from the mailbox to the owners stay in their deleted items folder and they are not being moved to your mailbox. Support blackBerry does not recommend or support this work around, because it requires editing the registry. The Microsoft KB is 202517 and can be found on the microsoft support site. Please don't forget to take precautions normal according to the guidelines from Microsoft if you are planning changes to the registry.

• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!

• Every blackBerry Smartphone data erased from my phone

  I woke up the morning of Friday, June 17 and noticwd that my phone was placed on the original theme and that all my info contact, e-mail and applications had completely disappeard from my phone. Its a good thing I back up my phone every week.

  What could possibly have done?

  Hello

  Do you have a password on your BlackBerry smartphone? Someone had access to the phone?

  Thank you

• BlackBerry smartphones to erase the memory of the device

  I have a Tour 9630, OS v5.0.0.484 running on a US Cellular Network. I get a prompt 'memory full' but I deleted all the apps for a total of 3 MB, there are no pictures and only the required applications always installed on the phone. Why the 252,5 MB of storage of applications continues to read too full? -Saltydog

  I was able to fix the problem of 'Reset to factory settings' since the BlackBerry Desktop Software.

• BlackBerry smartphones can not delete files from music device and external memory

  Hello..

  I have a problem with my blackcerry "BOLD" when I am deleting music files...

  I add music through roxio media manager and blackberry media sync.

  When I delete the music files, the file gets actually removed but its still on music from the phone.

  If I tried to read the file that does not have... because the file is deleted.

  Everyone is not how to solve this problem?

  Thanks in advance...

  Not sure if it is different on a "BOLD". Can you try to reset the unit by removing the battery for a minute and let it start up?

• Data memory all blackBerry Smartphones keeps getting deleted

  My memory of Pearl 8120 (call data, emails, etc.) SMS) randomly away from having erased. for some reason any.

  Please help me!

  I figured it didn't off... no problem...

  I have read the previous posts and figured out theres just no matter what memory on my phone for sotre anything...

• BlackBerry Smartphone memory card error

  so today I received my bold 9700, it updated via the bb program

  whenever I put the memory card in I get the card errors a thing ive google it and did everything people do but it dosnt even work

  so far the ive tried

  via the pc repair

  repair via blackberry

  formatting via the pc

  formatting via the blackberry

  battery grips

  im getting fed up with it now and tried to put my sim in my iphone

  Sometimes he'll fix it via the phone and always by the pc but as soon as I try to put all the media on this topic it gives me errors once again

  I can add files via the pc, but as soon as I put it back in the phone it dosnt work and need to format/repair, which means I have all lost again

  I finished to try my mumd card in my phone and it works very well if the card must be faulty

  whenever I took the phone to the pc or the phone, she needed formatting, so I couldn't even try to transfer files

• BlackBerry Smartphones BB Torch - deletion of files and multiple records

  I have over 150 photos in the pictures folder on my Blackberry Torch 9800 and after their import to my PC, I want to delete them from my BB to find memory and space... I can delete these photos one by a sequence of instructions in the Guide, but it is not logical to repeat this step 150 times and there must be a quicker way to go about it.

  What I want to do is to remove all the contents of this folder of photos in a single step. I looked on the BB Torch User Guide Ver 6.0 and in help for the BB Desktop Software and that you have not found the instructions on removing entire folders or multiple files in a folder in one step.

  Can someone direct me please some instructions or the Support page on the subject.

  Welcome to the forums! When you connect the device to the computer, you get three options, one of which is to connect in USB, or mass storage mode. If you choose this option, two windows will usually pop up, offers you the ability to manipulate files on your card or on your device memory. Choose to open the folder to view the files on the memory of your device and you will be able to mass delete your photos like that.

• BlackBerry smartphones cannot be deleted unread email indicator

  I recently had to return my Storm to Bell for repair, but they gave me a replacement phone. When I backed up my original phone to my computer, I got 1 unread email. When I restored the backup to the new phone, the email itself has been marked as read, but I got email notification showing 1 new email.

  I tried everything to get rid of him. I looked for unread messages, and there aren't any. I pulled the battery to try to reset it. I can't get out.

  Any suggestions?

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• BlackBerry Smartphones adding and deleting e-mail addresses

  I have a blackberry Bold 9930, who delivered to me by my company.  They put in place so that I had received my email to work.  Later, I added my personal e-mail for this.  It has worked well for over a year.  Then one day, I accepted by mistake an upgrade from Verizon.  I've lost everything.  My company technicians were able to restore my ability to receive my work email, but I was not able to restore my personal e-mail.  When I put in place, it shows that I have two e-mail accounts - business (which is my work email) and the internet e-mail account.  However, when I try to open the internet e-mail service - nothing happens.  I can't delete it or change.  As an option, I tried to set up a third e-mail, but cannot enter the internet e-mail service.  Many reflected on the blackberry because they don't understand why it won't work, but have not been able to understand.

  Suggestions - thank you!

  Try to go to www.blackberry.com/integrate using the browser and see if you can integrate this way. The personal e-mail account should actually still be there, and you have to only return service directories.

  I would like to know how does the browser method.

• BlackBerry smartphone security wiping deleted my whole apps of My World!

  I have a bold 9700 and recently she got really really REALLY slow, to the point where, by pure blind frustration I went to the options screen and did security wipe for all third party applications, I thought it would be just deleted from my phone but it deleted my whole app in app world as well which means I can't reinstall one of them.

  I paid for some applications like Shazam Encore and Bejoose I really don't want to have to pay again, is there a way I could get back them?

  Hello and welcome to the community!

  AW servers must always making... I suggest that you clear the cache of the application on the device AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld (it can be slow, while it re - sync). Connect to MyWorld (if necessary - it will take your BB ID username and password this time; it's not remember your BB ID username after a clear the cache), and then try again.

  If the step (4) and (6) do not occur as indicated, then the empty the cache did not work.

  I hope it'll work for you! Good luck and let us know!