BlackBerry Smartphones message envelope

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• BlackBerry smartphone messaging issue curve 9320

  Hi all!

  the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

  When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

  What I've tried so far:

  -Turning device and turn it on again

  -removal and setting up my email account once again

  -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

  Any help or advice is much appreciated

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

  Good luck!

• BlackBerry Smartphones mail envelope

  All my emails are read, but emails not read symbolizing envelope is still there. How to clear its content?

  The situation started from the time wherever I use emails to reading on the screen of the car and the new car (BMW X 5).

  Can anyone help? Thank you.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Connect to Desktop Manager > backup/restore > advanced. In the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
  * Clean and reload your OS.

• BlackBerry Smartphones Message indicator does not disappear from the home screen.

  I have the BB "BOLD" and I noticed that there is a small envelope with a 1 by him on the top of my home screen I read and deleted all my messages and it won't go away... What do I do? Thank you

  Hello and welcome to the Forums of Support BlackBerry.com.

  Try these options:

  • Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  • Messages > saved Messages
  • Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  • Defiler, scroll to the top of the page of the message file, above the menu date heading, click or tap to MARK PRIOR OPEN
  • Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  • Clean and reload your OS.

• BlackBerry Smartphones Message indicator

  Hello everyone.  This is my first BlackBerry and I appreciate really use it.  I have a question.  I have a message flag at the top of my screen showing three messages (mustard brown envelope icon) but for the life of me, I can't find these messages.  I guess this is supposed to indicate the e-mail messages.  Is this correct?  I don't know how to track down these messages.  Any help would be appreciated.  Thank you.

  Well they must be in your Inbox, usually labeled messages, if it is a grey area, i.e. voice messages, but if you can't find the messages, it can be hidden, menu button and display all

• Deleted text blackBerry smartphone messaging icon

  my granddaughter of toddler deleted my text message icon.  I tried the suggestions that others have said worked for them (IE removing the battery to force a reboot when the phone is turned on and trying to display the icon).  Neither one worked for me.  Even ALT S won't let me watch my text messages.  Can someone help me?

  He rode as a text message, but as soon as I answered that he would disappear.  I actually found the icon several days later in my media folder when I was looking for a photo to show someone.  my boss showed me how he go back because he uses a blackberry all the time for work.

• BlackBerry Smartphones Message folder and each individual e-mail messages with account? What's the point?

  I am a new owner of blackberry 8330 and I try to navigate around him.  I have set up my email with my AT & T email yahoo.  I see the icons for each of these accounts on the screen with all icons, each showed as a separate email account.  So why, when I click on my icon 'message', make all the emails of these accounts?  Seems to be a bit redundant for me to have icons for each email and then the 'message' box where they all appear. (And I do not have separate SMS icon and I don't know it is for text messages.)  In any case, there must be a reason for all messages from this one place.  Any help, anyone?

  Also, is there a way I can give these email accounts passwords so if someone had to pick up my phone, they couldn't read my emails?  I really don't want to have to lock my phone or have to sign my phone everytime I want to use it, a few passwords of these accounts.

  Thank you.

  Some people like their messages to go to the same place. Personally, I find it boring so I created a folder on my home screen and I put in all the applications that I use right here, so I don't even have to watch them, but always know where they are snacks I have needed one of them. Password protecting your email, you can not, you can lock only of the whole device.

• BlackBerry Smartphones Messages disappear

  Hi all

  I'm having a problem with my email. It is a Rogers email account

  The e-mail is received by my blackberry fine, but when I open outlook on my desktop messages then disappear on my Blackberry?

  Any thoughts? Thank you

  So, to get this right, for example, watch you emails on your BlackBerry... received, view blah blah.

  You open Outlook on your computer, and all your emails on your BB disappear?  Quite bizarre.

  I would like to say that IF, once you open your Outlook on your computer that recently sent emails stop coming to your BB, then this is a setting in Outlook, you have not configured correctly. See below.

  So, what's your problem?

  IF you use Outlook to download your email on your desktop PC, Outlook is probably "remove" mail from your email server when it downloads on your PC.

  There is a setting in Outlook to "Leave Messages on server".

  For MS Outlook 2003:
  1. Outlook > tools > e-mail accounts > view or change existing > next.
  2. Select the e-mail account > change > additional settings.
  3. Advanced tab > leave a copy of Messages on the server
  4. check this box.

  * You will need to make this change for each Outlook e-mail account, you have.

  Other versions of Outlook have a similar setting, although it can be found in a slightly different place of the: Advanced settings.

• BlackBerry smartphone Message received time?

  Hi, is it possible to know when a text message well was sent to me rather than at the time that I have received? If my phone is turned off when a message is sent to it relays only time I received when switched back on (not much use).

  There is no option to view this info in the default BlackBerry.

• BlackBerry smartphone Message file use on home screen!

  Hi all

  I'm new to the Forum and new to the blackberry "BOLD" as I just got yesterday afternoon. I noticed that whenever I receive sms or mms messages, they want the content of the text file. The folder can if display on my home screen has nothing in it and no message go in or out of this folder. someone could tell me what it is or how to do something useful instead of watching just sit here and have to navigate around it to get my messages?

  Email, PIN messages - Yes, they will always go into the Messages folder.

  SMS / MMS - you can configure it so that they are also included in the Messages folder.

  BlackBerry Messenger, Yahoo Messenger, Windows Live Messenger, Google Chat - you can configure it so that they enter the Messages folder.

• The number of blackBerry Smartphones Message icon is not real

  Hello

  I am new to using the BB pearl flip 8230.  For the last two days, insists that there is an unread e-mail message, but even after the removal of all messages, I was not able to find it.

  Is there a way to reset the message meter so that he stops to show this icon? The icon is the yellow envelope he shows generally when new messages arrive, but without the Red Star and with a number 1.

  Thank you

  Reboot your BB by removing the battery for 30 sec and replace. If you don't have a message hidden somewhere that this should clear the icon that you have a new message.

• BlackBerry Smartphones Messages folder

  Hello... I'm LOST.  My boss has a blackberry storm and I have most of it set up, and he is happy except because he dislikes his message folder has two calls and emails there - he wants his e-mails only in his aol E-mail folder and the folder he wants to voice mail or missed calls, received etc. only - I googled and searched, I don't even know if this is possible, can someone help me? I'm desperate!

  * edit, well, sdgardne replied with the same info... *.

  Hey, Hello and welcome to the Forums of Support BlackBerry.com.

  Cannot do it this way.

  Your main messages folder will get all messages and messages. You can separate OUT the SMS SMS if you want (Messages > Menu > options > General Options > SMS and Email inboxes = separate).

  But the AOL mail will remain in the main messages folder. The AOL folder you can hide (highlight > Menu > hide) because it wil only duplicate post main AOL folder.

  Good luck.

• Notifications by email of blackBerry Smartphones Message app duplicatiing

  Hello

  Could someone explain to me please how to get the application of Message on the home page to stop sending notifications when e-mails arrive in my email app? I use the Yahoo email app and everytime I get an email notification that I also get the same notification duplicated in the request Message. It's just a little annoying.

  Thanks in advance.

  Here's a post I made some time ago which explains how the messaging application. The basic answer is WAD - works as expected.

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&message.ID=30149#M30149

  While this position was aligned to BES users, the basic concept is intact. Messages is the main place for all messages (WAD) - separate icons for individual accounts are as a filter for the icon displays only messages related to that specific account. What I have done is to put the Messages icon to the bottom in a subfolder, and I just get something must come who is not associated with a specific icon on my home screen (e.g., PIN Messages, etc.).

  On the storm, you still have the ability to split the TEXT in their own icon (and not duplicated in Messages). With any list message appears:

  BBKey > Options > General Options

  The list a little ways is a selection for "SMS and email Inboxes" - separate value and you will have a new icon just for SMS/MMS.

  BTW - the selection of alert messages is simply a quick key to app of sounds so that you can change the alerts associated with this account. But since he launched the app sounds, you see indeed everything in the app sounds.

  Hope something here is useful.

  See you soon!

• BlackBerry smartphone Message Folder screen divided in half *.

  Hey guys,.

  I don't know how but my message (email, SMS) files have been divided into two. So, instead of a full page of messages, it only uses half the page to display messages and (bottom) the rest of the page is just blank.

  How can I fix it?

  Thank you!

  Hello

  I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

  Soft reboot:
  1) struck the following three keys at the same time:
  -Alt
  -Right shift
  -Remove
  (2) wait 2 minutes for the Blackberry to wake up.

  Hard reboot:
  (1) your BlackBerry smart phone is on
  (2) remove the battery and wait a minute
  (3) replace the battery
  (4) wait 5 minutes for the device to wake up.

  Please tell us if it works for you.

• BlackBerry smartphones message "your device has encountered a problem with the application server.

  Have not received e-mails more than today. Went to e-mail settings to check what is on the rise and has received the above message. Sent an email from my BB to me and he did not, although my BB said he sent. I tried to restart and battery caps-alt-delete. The same problem. Internet browser works very well. I have not installed or removed all apps or anything like that. Any ideas what's happening?

  BlackBerry Tour 9630 on U.S. Cellular

  V OS 5.0.0.48 4 (Platform 4.2.0.214)

  There is a delay spotty e-mail anywhere in America to the North this afternoon and tonight, covering several carriers (Verzion, Sprint, ATT, etc.). RIM said fixes are underway, but it could last more than a few hours.

  http://Twitter.com/BlackBerryHelp