BlackBerry Smartphones OVERHEATING trackpad

Similar Questions

• 9320-trackpad blackBerry Smartphones Blackberry curve problem

  I have my blackberry since November 3 (so, one day) and I have a problem. When I put the mouse somewhere, it just go upward, to something else. For example, when I'm in the applications menu, it onto hip date and time of the screen itself. Is this normal? And if not, what am I supposed to do to fix it? Because it also does it when I write on facebook, or even when I enter my password to unlock.

  Hi Lexie,

  Welcome to the BlackBerry support community.

  The following article can help about the problem you are having with the trackpad on your BlackBerry smartphone:

  Trackpad, trackball or the keyboard does not not on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640

  We hope this helps.

  Thank you.

• BlackBerry Smartphones trackpad lights out

  My phone is bb torch 9860, the lights around my trackpad died suddenly, I felt a lil bit confused bcause I don't do any mistake, in fact, anyone can solve my little problem here?

  Hello from Montigny,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Thank you

• BlackBerry Smartphones Help! Trackpad goes upward / downwards when checking for messages!

  My trackpad usually up and down by checking the text messages and whatsapp, but it works normally when checking messages... as it can move up and down in the menu and the internet page, can someone tell me how to fix it? thanksssssss!

  Hello helasws and welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having problems with your trackpad.

  To clarify, it doesn't seem to stop the scrolling upwards or downwards when you are in the Messages folder and WhatsApp? On the main home screen you are able to navigate vertically?

  Did you do a restart again by removing the battery?

  Try to perform a Diagnostic self test, as shown in KB16037 using the Self Test application on the BlackBerry smartphone to test the response of the trackpad.

  Let me know the results of the test.

  Thank you!

• BlackBerry Smartphones curver 9220 trackpad not working not

  Hello

  My blackberry 9220 phone trackpad works do not, I can not use the trackpad for up-down, left-right, kindly help? Please

  Even I have tried many time to turn off the phone and remove the battary and reconnect... also I tried to restart 2 - 3 times, but still no luck to solve trackpad... waiting for you to answer as soon as possible.

  I did also the testing process, it is very difficult to use blackberry without trackball, my life right, work up-down function cannt... Please help team support blackberry

• Overheating battery-blackBerry smartphones

  Hi guys
  I am a proud owner of a 9320 and have had it for 2 weeks now, I am happy with the features of the phone, but have noticed that it becomes extremely hot, I read the posts on this and I just wanted to know if all this heat will not cause the battery to swell over time. I would appreciate an answer on this greatly as I really like this phone.
  Thank you...

  Hi stiffler69

  Welcome to the Forums of the BlackBerry Support

  Some time that our BlackBerry 7 devices can be warm to say a long browsing session, play games, download countinous or while loading and it's normal, but it will swell not your device battery.

  Read also this Base of knowledge about your concerns:

   

  KB31531 : BlackBerry Smartphone 7 may feel warm during use.

   

   

  Good luck.

• BlackBerry smartphone Curve 9360 sometimes warms us up a little bit and the battery is discharged

  Hi, my blackberry 9360 is sometimes a really weird thing. Once a week, after that I used the device to check email, check facebook or even simply by removing the door in leather and put it right back it drains the battery at a very fast pace and hotter than usual. I'm not aware immediately, but when I use the unit 3 hours later for example the battery is almost all gone and the unit is warmer than usual. Please not that it is warmer, but at a level acceptable, just as if it had been used during this period of time, not overheating. I charge the unit and check the activity monitor application and the CPU was mainly used by the... Idle CPU. The part of the device that heats is not the battery, but the device itself. It is rather annoying because I don't know when it will happen again. The only email account, I have installed is a Hotmail account and it goes as well with wifi on and outside. Someone has an idea it might be? Thank you in advace for help. Best regards, Alexander

  Hello alexandrejv

  Welcome to the Forums of the BlackBerry Support

  Are sure you you are in an area where you have a good network coverage signal strength or if falls frequently.

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone. 

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  But, if you feel that this device heats up more then average, then you should visit your service provider for assistance.

• BlackBerry Smartphones battery discharged faster now in my bb curve 9220

  My curve 9220 gave me the minimum og backup someday bt now it starts to heat up to the top and battery low fastlu in 4 or 5 hours what to do?

  Hi akash121

  Welcome to the BlackBerry Support Community Forums

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. Please press on and press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always look here (home, BBM, Message, phone, browser), appropriate to other applications. are running.

  Always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320  How to maximize the battery life and available memory on the BlackBerry smartphone. 

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• Scroll of blackBerry Smartphones are becoming very difficult to "BOLD" (with a pad, not a scroll wheel)

  Hello

  Scrolling became very difficult in my "BOLD", but it has a pad, not a scroll wheel, so I can't follow the spoken wheel and push solution previously in these forums.

  The symptoms are that it is difficult to get the cursor to move to the left or to the right or upwards or downwards, sometimes that it moves more easily than other times, but never as easy as it was until last week. What often happens is that I end up pressingteh pad too hard trying getting the top of the page to save the movement and thus itreads as a click instead.

  I tried to clean the buffer, cleaning of my thumb or finger, battery-out-restarted "BOLD" of countless times, tried with my fingers wet and dry...

  It seems that she has changed after an update has been downloaded, but maybe it's just my perception.

  In any case, what could be the problem and what is the solution please?

  Hello qw8,

  Welcome to the forums.

  Take a look at the knowledge base article below which may help you with your trackpad problem.

  KB29640

  Trackball, keyboard or trackpad not working only not on a BlackBerry Smartphone.

  I hope this helps. Nice day.

• BlackBerry Smartphones battery dies every day with no activity on the phone

  My only use of the phone has been reading an email and read a few posts on facebook and the battery does not last. Is there a way to know what is happening? What he consumes like crazy?

  Thank you

  2paczek wrote:

  checked .no apps don't nothing im v user ive had experience dealing with bberrys for the last 4 years and never get this, you have a lot of things on the phone and don't want to reinstall os.9790's phone outside assistance from issues.please batt

  Hi 2paczk

  Welcome

  Press menu for a few second it will pop up a screen and will let you know how many applications are running in the background. In addition, your home screen page go to Option > device. > Application management > move your Trackpad right or left, it will display the Cpu uses screen. Please check which application uses the maximum of resources also what is your version of software for the device. Also, take a look at this Knowledge Base Article:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• CURSOR blackBerry Smartphone PROBLEM

  Dear Sir, I am facing problem for the plotter (middle mouse) for scrolling. It works on some screens and on some it freezes and I can't use hv to use the touch screen. Its a question and wasting too much time during labor and the battery. Pls guide how the plotters to work on all screens.

  For example, it doent work while

  (A) typing e-mail, if I want to scroll down to see previous email.

  (B) Messager of black berries, scrollbar for scrolling in the messages.

  PLS, advice and help the ugtly.

  Thanks Deepak

  Hi antoinesombie

  Welcome to the BlackBerry Support Community Forums

  Wheneven you feel you cursor is affectionate always perform a battery pull reboot as this device on remove the battery wait a min. then reinsert back, wait until your device supports a long restart. See if it solves your problem.

  If it does not help the appointment through this RIM Knowledge Base:

  KB29640 : Trackpad, trackball or the keyboard does not not on a BlackBerry Smartphone

   

  Please try it and let us know.

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• On system blackBerry smartphones

  How will I know that my phone is not working properly because my phone hanged some time

  Hi rahullllll

  Our BlackBerry Smartphone can see the somtime who signs when applications running in the background, and a battery pull restart is sufficient to solve the problem of our BlackBerry device should restart as our PC need a reboot, please perform a battery pull reboot as this device while is on delete waiting battery for a min. and then reinsert it wait until your device take a long Reboot.Rebooting in this way solves most glitches in our device.

  In addition to press on and press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always look here (home, BBM, Message, phone, browser), appropriate to other applications. are running.

  Always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone.

   

   

  Prince

  ___________________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Blackberry Curve 9360

  My phone takes forever to download anything, my battery goes very fast & my phone has a tendency to burn up & gets very hot battery

  Hi toepie786

  Wémè to BlackBerry Support Forums

  Download speed depends on the strength of your network and your operator about your heating and battery drainage, sometimes our BlackBerry devices can feel hot say a browsing session for long, play games, download countinous or supported. Please press on and press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always look here (home, BBM, Message, phone, browser), appropriate to other applications. are running.

  Always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

   KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone.

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

• Digital zoom of blackBerry Smartphones

  After you start cameras funktion the zomm digital does not work with the trackpad operation

  Hi and welcome to the forums!

  I suggest a hard reset (link below) and a review of your camera settings.

  Thank you

  Bifocals

  KB02141 How to reset a BlackBerry smartphone

  BlackBerry Bold 9700 Smartphone User Guide

• BlackBerry Smartphones newbie question... maybe?

  Hello all, new to blackberry and does not know what the problem is. I am trying to download app world, but when I try to do it via the browser 9700, I'm not able to click on the download button. It's just gray and the 'pointer finger' does not appear to click on it. Also noticed that this also happens on some research on web sites buttons. Also tried to download the form to my laptop but the blackberry web site said "downloads via a USB connection are not enabled for this product. Please visit our mobile download using the browser on your BlackBerry® smartphone. »

  No idea what I am doing wrong or what I need to change the settings?

  And yes I am hitting the trackpad and or enter, but it doesn't seem to register as one I can click on the button

  OK well well Im not sure what is happening or if I have accidentally changed something in the way of trying to understand what was wrong but she now works for a reason any... I'm glad that its market not now wish I just knew it was not first place. But anyway thanks for all the help