BlackBerry Smartphones spell Gone Wild

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• Of blackBerry Smartphones suddenly gone black screen

  I had my private for three days. The passage of the Passport is not without its obstacles, but overall, I'm pretty happy with it.

  Since yesterday I ran into a problem where, without apparent reason, I am trying to unlock my phone, only to meet with a black screen. Slide the keyboard does nothing. Double tapping the screen he wakes up in the picture below.

  http://imgur.com/lpDKt8q

  Slide up let me scroll notifications as seen here, but nothing more

  http://imgur.com/icNY0oU

  So I hold the power button for 10 to 12 seconds, it resets itself, runs through the boot sequence, then back to the black screen. I have reset three times now. Yesterday when it happened I reset three times and the third time that he returned to normal.

  I also did a hard reset by holding down the button for 35 seconds and let it restart.

  After a conversation long and boring of two hours with the direct support of Blackberry, I used the online Android Device Manager to wipe my device. It took awhile for it to start, but when he did, I saw an Android logo that says 'clear '. It's over, I saw the clock for a brief moment, and then the screen went black.

  This double tapping of time has nothing, but also hit the power button or slide the keyboard.
  Connect my device to the charger briefly flashed the clock, but did not show the percentage load indicator as it had before the erase/reset.

  I held the power button for 12 seconds, rebooted and loaded as usual with forms and the Android logo. Then return to the flash of the clock and the black screen.

  Support this is the first they have heard of this issue. They are climbing it to a higher level of support and wait 24 to 48 hours for a response. From there, it will be either more shooting situation, or a return and replacement of disorder. That will be especially annoying for me because I live in Australia and it will mean returning to the United States and then to await their return to send it to me.

  Does anyone know how to factory reset the Priv via the data cable or by pressing a key sequence?

  I wonder if anyone has had this problem or can offer a solution. I hope that this thread will serve as useful to others.

  A few other notes;
  -problem started at random, no not after installing any new apps
  -phone has not been dropped

  I found the solution!

  After a suggestion on another forum that the problem may be caused by a magent (phone case, built car megnetic, phone support, ect) I removed the Steelie magnetic car holder I had attached to my phone at the front desk, and now the phone works perfectly again. For the moment

  So to the other posters, maybe your question was caused by a megnet so. Something to keep in mind.

• BlackBerry Smartphones Spell Check Error

  I get the following error message when the spell checker is engaged: "entry system error. The system is restarted. »

  Any ideas on how to fix?

  Thank you!

  I guess I left mouth gaping this advice on my question.  Nevertheless, I have received an ATT help during a call yesterday.  FYI, I had to do a reset.

• BlackBerry Smartphones Spell Check disappear

  Hi all. I have an interesting situation and could not find the answer here or on BBforums.com.

  One of my users, who use an AT & T 8310, orthographic corrector function, is missing almost completely. After the failure of your handheld, it will be there. I can't even turn on Mobile network and it will always be there, but when I activate it on the BES, it will disappear. He went from the main menu of Options and Messages > list of Options.

  Any ideas? This looks like a set it is the installation program that is backed up on the BES, but I don't know where to go to fix the problem.

  See if these KB articles help any

  http://www.BlackBerry.com/BTSC/KB13654

  http://www.BlackBerry.com/BTSC/KB14240 (even though it says it's for 8800 devices, perhaps worth)

• BlackBerry Smartphones Spell check questions

  Show on BB Bold 9700, OS v5.0.0.714

  Spell check questions: for example, when typing an e-mail, with spell check as you type on or off, it auto corrects the word 'hr' to 'hour' every time, despite having added your personal dictionary and spell checking settings editing to check the words only on 5 characters.

  In addition, he seems to ignore any spell check setting and the dictionary staff with other words, as well.

  Change time HR is not the spelling corrector. It is the AutoText. You can modify those, too. Simply go to Options, automatic insertion (5 OS - OS 6, just look for automatic insertion).

• BlackBerry Smartphones BES is long gone but political COMPUTER on BB password value

  The BlackBerry® Enterprise Server administrator has established a policy to restrict the removal of passwords of security since the BlackBerry smartphone. The BES for my business is long gone and we have a few phones that we would like to sell but the it strategy is defined as we cann ot remove the password and cannot change it as the BELL went.  Any ideas to remove the policy?

  Hi @jzone! Welcome to the community of BlackBerry Support Forums!

  Please see this article on How to remove a policy COMPUTER obsolete from a BlackBerry smartphone which has been activated on a BlackBerry...

  Good luck!

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• BlackBerry Smartphones my BBM is gone

  Hi, I upgraded my software and after restarting the phone, I noticed that my BBM v.7.0.1.23 is missing.  Is it still shows that is is installed in my blackberry world but I cannot locate it anywhere on the phone.  It drives me crazy. Need help to solve this

  Hello Olivier

  Welcome to the Forums of the BlackBerry Support

  Try this KB:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

   

  Or you can try to reinstall BBM, do that first remove all existing versions of BBM options > device > application > locate and delete BlackBerry Messenger from this list. When reboot its perform another traction battery by removing the battery while your unit is powered.

  Finally, after rebooting your BlackBerry browser go to www.blackberry.com/bbm and download the latest version available for your device.

  Try it and see if that helps.

• BlackBerry smartphone Curve 9360 sometimes warms us up a little bit and the battery is discharged

  Hi, my blackberry 9360 is sometimes a really weird thing. Once a week, after that I used the device to check email, check facebook or even simply by removing the door in leather and put it right back it drains the battery at a very fast pace and hotter than usual. I'm not aware immediately, but when I use the unit 3 hours later for example the battery is almost all gone and the unit is warmer than usual. Please not that it is warmer, but at a level acceptable, just as if it had been used during this period of time, not overheating. I charge the unit and check the activity monitor application and the CPU was mainly used by the... Idle CPU. The part of the device that heats is not the battery, but the device itself. It is rather annoying because I don't know when it will happen again. The only email account, I have installed is a Hotmail account and it goes as well with wifi on and outside. Someone has an idea it might be? Thank you in advace for help. Best regards, Alexander

  Hello alexandrejv

  Welcome to the Forums of the BlackBerry Support

  Are sure you you are in an area where you have a good network coverage signal strength or if falls frequently.

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone. 

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  But, if you feel that this device heats up more then average, then you should visit your service provider for assistance.

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• My BB Curve of blackBerry Smartphones always freezes...

  I always use my phone, the bb curve 9320, and now it always freezes. whenever I have send messages important, tweets, and surfing the internet I end up still waiting for black "timer" to be gone so I can continue...

  I checked the app storage etil still 21 mb.

  What should be the problem? I would really appreciate the help. Thank you!

  Hello! Have you done a hard reset?

  A hard reset is similar to rebooting a computer that is not responding. A hard reset shut BlackBerry applications and restarts the BlackBerry smartphone operating system reboots the hardware components of the BlackBerry smartphone, including the wireless transmitter/receiver.

  Note: A hard reset deletes all settings or the data on the BlackBerry smartphone.

  To perform a hard reset, follow these steps:

  1. Turn off the BlackBerry smartphone.
  2. Remove the battery.
  3. Reinsert the battery.
  4. Wait until that smartphone BlackBerry start.

  In addition,

  Confirm that all installed third-party applications are approved for the device

  Make sure that all third party applications installed on the BlackBerry smartphone are approved for the device. If the problem persists, remove third-party applications to ensure that they do not affect performance.

  And don't forget,

  Optimize flash memory

  You can keep the smart phone BlackBerry operating at peak performance by maximizing the available flash memory. Increase the amount of available memory on your BlackBerry smartphone by performing the following tasks:

  1. Add a memory card
  2. Remove unused languages
  3. Delete call logs
  4. Remove the sample video
  5. Empty the Cache and Cookies in the browser
  6. Delete rarely used applications
  7. Delete old data

  Keep us informed! See you soon

• BlackBerry smartphone how to find BlackBerry backup voice note files?

  I don't know where my BlackBerry backup files are?  If I find I can look to see if a series of voicenotes I did in October/November is there & can I restore these?

  Hello

  Voice memos are not elements of database and therefore are not part of the backup procedure... see this:

  • KB03974 List of database for the blackBerry smartphone

  These databases are what manages the backup process. With some versions of the Desktop software, you could include the content of the memory of the device... so if your voice memos were stored there, then they should thus be included in the backup file... and you had a selective memory of the device only restore to restore (keeping in mind that it will restore ALL the memory of the device not only the voice Notes).

  You can use a drive IPD/BBB, part 3 on your PC... I heard good things about MagicBerry... to analyze your backup file to see exactly what it contains.

  If the files in question are not contained in the IPD/BBB file and were not copied separately (for example, via the mass storage Mode) to the PC, then if they are also cleared from the BB, then files are unfortunately gone for good.

  Overall, my own personal for my weekly Desktop software backup process is to make the backup with the desktop software, but then more, via the mass storage Mode, copy all the contents of my device memory and Media Card on my PC as well... just in case... you never know what might happen. Oh... and I included a manual backup of my BBM contacts to my media card as well.

  Good luck!

• BlackBerry Smartphones Blackberry 9900 Notification problem

  Excuse me, I have a blackberry with OS 7.1 9900

  and I have a problem of notification, which occur when there is a bbm / fb / nothing else.

  When I click on this notification in the bar notifcation, it act normally and then open the message / fb / bbm / whatever it is,.

  and when I've done and press the back button to go to the home screen, the notification is still there. always in the toolbar State, but the icon in the notification already bar disappears, until I have shut the drawer and open it again to she disappear. How to fix this bug? usually, I restart my phone and it works. but another 10 minutes, the problem comes again.

  This bug is reallly annoying me. Please give me a solution. Thank you

  I attach a picture so that it appears clearly.

  -C' came then BBM, * Picture1 *.

  - and I click on the notification * Picture2 *.

  -Once finished with bbm - ing, I press return to go to the home screen, but it was still there! (but the icon already gone) * photo3 *.

  -before I close once again, the notification * Picture4 *.

  -I open it again and it's already gone * photo 5 *.
  

  
  

  

  
  

  

  
  

  

  
  

  

  
  

  

  Hello

  FYI - Your indignation is misplaced. This site has nothing to do with any formal support. On the contrary, this site is a community of users to volunteers who do their best, while also living their own lives occupied, to troubleshoot other kind souls to the best of their ability. There is no requirement for all voluntary meet any position whether... everything is voluntary, which is given to you by the goodness of their hearts. All they ever receive in return is gratitude... so unworthy of these volunteers can be a bit off-putting, I think.

  In any case you say you reboot and for a while, things are OK, but then the problem shows once again. Which could be a few different things... a bad OS... a bad app behave... maybe same material (although I doubt that your description so far).

  Have you checked for an OS updated for your BB? Since you said only 7.1 (OS levels have 4 bytes, not 2) and later does not reveal your carrier, there is no way to help you... but you can help you in this regard:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone
  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• BlackBerry Smartphones got a virus on my Bold 9700 Windows, can't delete it, file system error 3

  I used the SD card in my BlackBerry as a way to print some documents. Of course, internet cafes are full of virus of children all this porn downloaded.

  Then, I got a file autorun.inf with all its contents. My problem now is that I can not remove the file from the main virus. Whenever I try to remove it, an error occurs.

  This is the file system error 3, from net.rim.device.api.io.file.FileIOException

  Can I do to remove this thing? I tried the native and Rock File Manager, FileScout Lite file manager, but nothing works

  Raestloz wrote:
  The problem is, it's a Windows virus. Connection to a PC could very well spell trouble. This is the reason why I try to remove the em with my BlackBerry.

  There is no setting in the BB OS change on a file write protection. Therefore, you cannot do it with the BB... If you are not ready to connect it to any PC (maybe even the Internet infected PC coffee it?), then format the card with the BB command is your next step. Maybe you can remove the BB and using a card reader on a PC instead of mass storage Mode?

  Raestloz wrote:

  In any case, can someone tell me what exactly the error means? It seems pretty obvious with FileScout Lite error message, but it would be nice if I can get a confirmation

  The error is indeed explicit... somehow, this received file write protection on it the BB OS recognizes exactly as he said. How it happened? It would be a totally different matter of course... as well, since everyone here is volunteer 'out there', the other user nothing here you receive can be considered as authoritative beyond your level of confidence what information you receive.

  • KB23398 How to remove files from a BlackBerry smartphone

  Good luck!