BlackBerry Smartphones user new Curve 8300

Nice day

I hope someone can help me.  My phone will let me text and e-mail and make phone calls.  However, when I answer/make a call I can't hear the other person but they can hear me.  I checked the options, but I have advanced options, not the 'General options '?  Help...

Thanks in advance for any help!

I read on the boards sometimes with Verizon phones.

http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=16071

So far the only thing you can try is to reset the unit (remove the battery for a minute), or can try to reload the operating system on your phone.

If it's one new feature that I would try to take it back to exchange against a new one to ensure that it is not a faulty phone.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones has new Curve?

    Hello world!

    I had just a small question

    so its time for a new blackberry and I love the curve series, and I was wondering if he had plans for a new curve (for AT & T) at any time in the near future. I don't want to buy one and get a new one out shortly after!

    It would be great if they could add the record video and wifi at the 8310... but I guess this would make just TOO perfect, huh? =]

    Thank you!!

    Sorry Tanzim on wifi. I read an article of innacurate or I just misread it.

    ilsb2m, release date depends on your operator. As of now I heat At & t is supposed to release sometime in September.

  • BlackBerry Smartphones user new bb

    I just wanted to say 'Thank you' for sites like this! I am new to the world of blackberry and recently bought a CURVE through verizon.  I'm learnin' from the analysis of this site. Thanks again!  I am always amazed to see what all I can do with the blackberry! I will continue to read! Have a blessed day!

    Hello and welcome to the Forums of Support BlackBerry.com.

    Thank you and you have a blessed day as well!

  • BlackBerry Smartphones user 1 time BB

    Hi guys,.

    I am a first time user, so I have a lot of questions on this BB curve. I bought a second hand curve and I have no idea how to set this phone (only bought the model, it has no manual and accessories). Here are my questions and thanks in advance to those who can answer:

    1. my IP address is 0.0.0.0 - I can connect to the WiFi network but I can't browse the web

    2 if I have the program installation/create a bb here id, can I use it on my handheld?

    3. what an erasure of memory wipe exactly and an erasure of memory affect my id card/BBM SIM as well?

    Hi Alex121289

    Welcome aboard BlackBerry family and community

    First I would like to that you visit BlackBerry 101 and manual BlackBerry Curve - manuals and Guides for getting started

    Secondly if you have purchased a device used by one of your friend or any store online then it is always advice to do a security wipe to remove any objects associated with the previous user. You can see this help Article:

    KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

     

    With regard to your questions:

     

    1 carrier little need short data even plan to navigate the Internet, even via wifi. So aske your operator if you need some sort of data plan to your account

    4: you can create a new BlackBerry ID on the site Web de BlackBerry ID that you can use on your device, see this KB:

    KB24062 : How to create a BlackBerry ID

     

    3. If you do a security wipe on your device it will remove all the installed user application, e-mail accounts so that your card memory if you insert memory card while doing a security wipe. Yes, it will remove the BlackBerry ID that is already associated with this device, after a wipe, you can use a new BlackBerry ID or even that you use before, but a security wipe has nothing to do with your SIM card.

    However... With your query 1"not able to navigate on the internet". Like you bought this device in some cases if your device has a COMPUTER policy then IT can prevent browser so my suggestion... Rather than to do a security wipe you reset your device to factory setting, this will remove all political and helps solve your problem.

    KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

     

    Let us know if you have any additional questions.

  • BlackBerry Smartphones active new SIM - now phone SOS only

    Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

    A bit on the device:

    Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

    Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

    The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

    He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

    Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

    Thank you very much!

    Hello

    jvnanu wrote:

    The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

    He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

    Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

    First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

    I'd rather a complete security on the Device Wipe:

    • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

    Otherwise, a ResetToFactory WIPE:

    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

    If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Video blackBerry smartphones helps on curve 8520

    people, I bought a new blackberry curve 8520. I cannot play mp4 in her videos... I don't want to convert videos every time and then put it in my phone...

    Please suggest me software that could be installed in the cell so that I can see with ease

    Hello

    When you have a video on your desktop and want to put on your Blackberry, the chances are that he will not be in the proper format. you have three ways of doing things in your BB:

    • You can use Roxio Media Manager (see the many discussions about this program that is available when you download the "Blackberry Desktop Manager with Media Manager"
    • You can use a web converter-> blackberry like http://blueapple.mobi/
    • You can convert the video yourself, then move it to your Blackberry.

    For download on your blackberry, simpler is to connect your Blackberry, set it in "Mass Storage" (UMS) and Drag mode ' n "drag the file in your folder \Videos\ on your blackberry (you don't need the Desktop Manager to do)."

    For the conversion of the video, I discovered a free and open-source program called AKME FFmpeg (name ugly, but easy to use). It can be downloaded here: SourceForge > AKME FFmpeg .

    There is only one screen: choose the file to convert, choose the Blackberry (for example Blackberry Curve 8300 400 Kbps), select the name of the destination file and choose the ratio if necessary (for example youtube FLV videos are in 16:9 instead of 4:3 by default). then click more and the conversion begins. I love mp4: best 3gp quality and can be viewed with a regular Media Player like VLC or Windows Media Player.

  • Synchronization of blackBerry Smartphones a new combined

    I just got a replacement for my insurance unit.

    I backed up my old camera until I sent off the coast.

    Anyone know how I can retrieve my contacts and synchronize all my old data to the new? I tried to swap the devices, but she asked to connect the old phone, which I did of course not...

    Hello and welcome to the community!

    Yes, the device switch Wizard has two devices so that he can have an up-to-date backup. But, if you have a recent backup, then the previous BB shouldn't be necessary. See this KB:

    • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

    Good luck!

  • Button of browser blackBerry Smartphones No. on curve 9300?

    Hi all, my original BB curve 9300 was stolen - son he has liked it so much I bought another one from an Internet auction site. All was well until my son has noticed there was no browser button. I rang vodafone who said that everything was fine with his contract. They helped me through the access remote and backed up, then tried to restore and update all nothing done. The only thing they think is that it is a business phone where a company buys a quantity of phones to give to employees, but they do not surf the net, so it is disabled. My question is, is that correct? Can do something to restore the navigation, or is it something else?
    Thanks Nicky

    Hello and welcome to the community!

    What they say is true... see this

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    If the seller has not completed ALL their steps, you have purchased a device that can never be able to function fully. But, if all is what the seller failed to detach the COMPUTER of the BB policy, then you can do indeed:

    • KB18998 How to reset the factory default BlackBerry smart phone

    Other methods of DELETION do not remove a COMPUTER policy... only this method has.

    Good luck and let us know!

  • BlackBerry smartphone messaging issue curve 9320

    Hi all!

    the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

    When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

    What I've tried so far:

    -Turning device and turn it on again

    -removal and setting up my email account once again

    -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

    Any help or advice is much appreciated

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

    Good luck!

  • SD CARD BlackBerry Smartphones BOOST 9310 CURVE?

    If I understand correctly BOOST, my phone can take up to a 32 GB SD card. Is that right... that one do you recommend? None of them have problems with BB. Thank you!

    Hello

    Reference:

    • Article ID: KB05461 Support for MicroSD cards sizes of storage for use with BlackBerry smartphones

    Good luck!

  • BlackBerry Smartphones USER ID

    How to unlink the e-mail address I used to register on my BlackBerry Apps (Blackberry bold 9900) when I started to use this phone? Your help will be much appreciated as I am not able to use all services on my phone

    Zibu,

    If you do not have access to the email that you used for your BlackBerry ID, then you hit, your carrier fails to resolve it for you, now you have a limited option. Need to change your BlackBerry ID, so first make a backup of your device using Desktop software, then follow this Knowledge Base:

    KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

     

     

    But please note all in doing so, you will lose access to any paid apps that you bought on BlackBerry World.

  • Transfer contacts from blackBerry Smartphones to a Curve 8330 on a BES.

    Hi all

    I am a newbie to BB but recently received for the work.  My problem is trying to transfer the contacts from my old cell phone (Sanyo SCP-7050) on my new Curve 8330.  I took it to my local Sprint store, and they said that contacts can be transferred because the BB was registered on a BES.  The Bluetooth connection no longer works, I guess for the same reason.

    I don't have a chance, or there at - it another way, I can enter my BB contacts?  I have contacts stored as individual card (.vcf) and was hoping there is a way to use the micro SD card to load them on somehow.

    Any ideas or help would be greatly appreciated.

    BB 8330

    V4.5.0.175 (Platform 3.4.0.55)

    No apps not loading... yet.

    Thank you

    D

    Hi and welcome to the Forums!

    Since you're on BES, why don't you just DL your vcf to your PC and import them into Outlook? Then BES will be responsible to your BB.

    Good luck and let us know!

  • New curve blackBerry Smartphones user 9320, I need a little help

    9320 curve is my first Smartphone after an old style phone. I managed to understand the basics, texts, Internet access, etc. I need a bit of help with the rest, for example, I tried to download a free app, but get the error message 40721 - without put credentials cached.

    (A) what do I have to register my details somewhere to download (even free) applications, where and how?

    (B) I don't have a Blackberry ID, or more precisely do not know what is it.  How is it useful?

    Here are my most immediate questions, and I would appreciate a few basic instructions, where and how to...

    Thank you very much

    Hi Woundenberg

    I thing your carrier have not activated BlackBerry data Plan aka BIS on your account. BIS is different from a data plan normal, a normal data plan you will navigate on the internet but will not give access to the BlackBerry application. So I prefer to give you a call to T-Mobile for re - confirm whether or not they had allocated BIS on your account.

    When BlackBerry data plans are enabled on your device, and then click Manage connections > Service status > = BlackBerry Internet Service it will be " Mobile network ".

    Then call T - Mobile and let us know about your updates.

  • BlackBerry smartphones a new user asks Curve 8330

    I'm sure these are covered from somewhere, but I been searching Help for too long.

    I guess that someone here will just know and be happy to tell me:

    (1) why the screen sometimes goes dim? Is this a setting?

    (2) what does that mean my phone is "scheduled to turn off" tonight? Is this a setting?

    (3) what is a "case"? It appears in numerous menu but not in the glossary

    (4) is there a table somewhere that says what all the status symbols are on the homescreen?

    Some appear and then left and I don't know what they were for.

    (5) is that the blinking light on top of any use other than to show that I always get a signal? Which is already illustrated by th bars.

    (6) on my old phone the light was going to missed calls or missed reminders while I was away from my phone. Are there

    a way to say, or what I have to check each time I come back?

    Thank you

    Hello and welcome to the Forums of Support BlackBerry.com.

    PollyKlein wrote:
    (1) why the screen sometimes goes dim? Is this a setting?

    Yes, options > screen/keyboard > backlight. Why? To save the batteries and hold the button to a roar of low complaints about poor battery life.

    (2) what does that mean my phone is "scheduled to turn off" tonight? Is this a setting?

    Yes, Options > Auto on / off, your adjust as desired.

    (3) what is a "case"? It appears in numerous menu but not in the glossary

    The leathery pouch Holster or belt that comes with many devices, in the package. In the case for a real BlackBerry OEM Holster, there is a magnet inserted that the power 'sleep' save the battery life AND allows many more parameters in your profiles.

    (4) is there a table somewhere that says what all the status symbols are on the homescreen?

    Some appear and then left and I don't know what they were for.

    Yes, in your manual are some.

    http://NA.BlackBerry.com/eng/deliverables/1199/GSG_8330_BB_Zen.PDF

    http://NA.BlackBerry.com/eng/deliverables/1202/userguide_bb8330_cdma.PDF

    Are there special you want to ask questions on?

    (5) is that the blinking light on top of any use other than to show that I always get a signal? Which is already illustrated by th bars.

    Yes, the LED is adjustable and NOT blink at the moment (green means that you have coverage), but also to Flash in red to send or notifications you receive, if you wish.

    (6) on my old phone the light was going to missed calls or missed reminders while I was away from my phone. Are there

    a way to say, or what I have to check each time I come back?

    The red LED is adjustable for this.

    Thank you

  • Problems of blackBerry Smartphones upgrade my Curve 8520 to the new version of the 5.0 software

    Hello

    I tried to update my BB Curve with the new software last night... I supported everything first... he crossed the 4 step process of update, but blocked on "restart" & just stood there.

    I know he said do not interrupt or disconnect during the update, so I went to bed & leaves to do it's thing... after 6 hours, he had not moved, I had to kill it.

    Now I've lost my contacts, history, files etc... purpose that I know they are on my PC somewhere because the update system has done its own backup, so I have to be able to 'restore' myself...

    Please can you help me?

    Thanks in advance, Simon

    Hi & Welcome to the community... !!

    First of all, please let us know, reloading the OS on blackberry is successful or not, so successuful then gr8.

    Secondly, as you said, you supported your device first of all, if you can restore the data from there, other wise, you can recover from the default backup location, where DM is saved automatically.

Maybe you are looking for

  • UPDATE works well... amd switchable graghics. Ati HD 6300 drivers disappear after

    HP Pavilion dv7-4270us.                            Product #XZ826UA #ABA UPDATE: I reinstalled drivers all again, with the same results as below. Crash with in the first 5 min to display of average quality settings. So I decided to try the package un

  • Small white ">" symbol on the Retina display

    I have a very small white format > who won't go away. It is not visible when the darks are exposed in a specific area, but when the area is light colors or white background, he is very sensitive. I have restarted, updated, etc., but still it remains.

  • Problem with table/table and past data capture

    Hi all Newbie is back and I have a problem with my program. A brief introduction of what I'm trying to do. I'll show you a failure to a system event. Based on each event, I will need to connect the error description, the tag, the fault start time and

  • Why Vista on my machine seem to take forever to start after updates have been applied?

    Hello I have been having this problem for a while now and have had no luck trying to get to the bottom of it. When the function my updates to the vista machine, it will take between 10 to 30 minutes to restart. There is an error that occurs in the ev

  • USB Mass Storage Device show me error Code 10

    I have problem: USB Mass Storage Device Error 10 Code. I tried to uninstall all devices under USB controller then I restart my computer. The problem is still exist. I tried to find and remove UpperFilters and LowerFilters in the registry but I they a