BlackBerry Smartphones whats a good «locate my phone app»

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• BlackBerry Smartphones not able to get my phone to work unless in safe mode

  There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

  Hello and welcome to the community!

  I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  dhutchr wrote:

  I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

  Please refer to this information, which is at the top of each page on this site:

  

  Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

  Good luck and let us know!

• BlackBerry smartphones, what's wrong with my Blackberry Bold 9930

  First the screen of my Blackberry would freeze upwards and it wouldn't let me do anything for a few minutes, so I had to take my battery out and then after that I took out my battery and put back in place he would have himself cut and wouldn't load, it would load at halfway then stop and try again. I use to have to take out the battery for a few days before its in so that he can turn it on but one day it does at all so I thought it was the battery but I just bought a new battery and its charging again to half way and stop and then try to load again, but it won't turn. Does anyone know what the problem with it... I have to wait a few days before you put the new battery in once again and then it will work or is the phone itself and I just need to get a new one?  Help, please.

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. I realize that you have purchased a new battery, but please understand that 'new' and 'well known' are not necessarily the same thing... While it's rare, that a new battery cannot be subject to default. The best thing to do is to find someone with an identical BB which has no problem... to Exchange batteries and see what happens.

  In addition, the next thing is to try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Otherwise, your next steps become much more radical.

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry
  • www.BBSAK.org

  Good luck and let us know!

• BlackBerry smartphones, what to do before you sell my BB?

  Hi all. I have a BB 9650. I want to sell it to a potential customer. NOW, these are the things outside of WIPING, I can do before you sell and distribute mobile phone for him?

  Please, respond quickly.

  Thanks in advance.

  Hello rup831

  Please, read the Knowledge Base article and follow these steps that must be performed before selling our device:

  KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone 

   

   

  Good luck.

• BlackBerry smartphones, what happened to my memory? HEEEELLLLLLPPPP!

  Last night I updated my 8120 with the latest software available for me, that was the v45.0.124.  Before that, when I go my camera it said that I had about 40 or more photos.  Now, after update, I have 0 pictures on the left.  I checked my bytes and he said: I had over 9 million, and when I plugged my phone in the Desktop Manager, it said I had left 21Mo.  My question is why can't I save images or ringtones now?

  Hello

  This explains the photos.

  I strongly suggest that you get a media card.

  megabyte 10,2721 is what you had before the reset,

  megabyte 11,7538 what you were after.

  64 megabytes is what your phone is total.

  15 MB would be considered as minimum for your phone working properly.

  I suggest the following items and keep your approximately 20 MB of memory

  Just a tip, most people close the applications by pressing the ESC key or red. This does not close the applications.

  Each application has an option to close or exit. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom close is listed. You can see what is running by using the switch application option in the main menu.

  Thank you

  Bifocals

  How would you describe the situations of memory low on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Call logs, SMS text and email messages are deleted on the BlackBerry smartphone

• How MANY blackBerry smartphones - what I DO... ?

  I receive messages at this address with order NETWORK@ETP2001 DONOT DELETE TO MOVE this MESSAGE . ETP.EU. B.... SUP: RIM_BCA28a80...

  Let me know what to do its a little annoying... Thank you

  Click on the following link for the technical center of the Solution:

  Network@etp Messages arrive on the BlackBerry smartphone

• BlackBerry smartphones can not make or receive phone calls

  This morning, having never had a problem with my phone before, I have a message that says "SIM card rejected" right to the very top center of my screen. In the very right corner it says "SOS" in red. My phone is less than 2 months old. Please tell me this is an easy solution. I'm very techno-challenged.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/kqMaD3

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

  Thank you

• BlackBerry Smartphones has tried to update now phone is dead

  Just installed it on my Vista PC Desktop Manager and backed up all the data, etc., then got a notification that an update was available. I had questions where if I press 'j' he types "jk", even with the 'k' key and if I use the left button of the CAPS I get 'J '.  Thought an update might fix. At half way through something pops up on the screen of my BB, but didn't hear what she says, now, my phone does not. No flashing lights, white screen or anything like that. My only thought is that it might have drained the battery so I jumped it on load, but having not a lot of hope. Laptop connected to the power supply.

  It's a Curve 9300 sim free, but I use the 3 network.

  Help, please! I'm almost in tears because I don't have time for that * beep * today.

  When the update you should never change the phone, pop would have been nothing, the accumulator is recharged by the PC, for if not, the battery was drained. What should happen is that the phone has been disrupted while loadindg the software and now has no software on this at all, web site Crackberry visist and in the search box type, how to re - install the software on a nuked phone. You will get a step by step walk through on how to do it.

• BlackBerry smartphones can not acess 'my world' on app world

  I can't seem to access 'My World' or my bb ID info I get this message when I try to access my universe; "There is a problem with the current session, please log in to continue (error id: 30702) can someone help out me! Please, I beg you!

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB28212 "Unable to connect to your BlackBerry ID account" or "Impossible to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

  I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry smartphones my BB 8900 - present an error "app error 523".

  I tried a lot of steps but return results is the same

  1. I have reset several times (by removing the battery, the key combination)
  2 - I installed BlackBerry Desktop Software for PC and BlackBerry 8900 is identifiedbut me does not do any action.
  3 - I tried to update desktop software, but I have the latest version.
  4 had to upgrade the software on my 8900 online, but after nearly three hours and see no change I am disconnected.

  I still have the same problem, someone has any suggestions?

  Hello

  In this case I recommend to use the application loader to reload the software on your BlackBerry smartphone. First make sure that you download and install the software on your site of carriers here: http://bbry.lv/cp57Eb.

  Loader.exe is located in C:\Program Files Research In Motion\Apploader.

  Make sure that the BlackBerry smartphone is connected directly to the computer, if a laptop computer and plugged in the back if a desktop computer.

  Once you open then the click of application loader.exe. In this screen, you will see the login box. Connect your BlackBerry smartphone at the moment to see if it is recognized by the application. If it is not the battery and try to connect to the battery (it should display PIN USB: UNKNOWN) go ahead and click Next once the loading process starts, replace the battery in the BlackBerry smartphone.

  Thank you

• BlackBerry smartphones what to do about the 'unread' emails on the phone I already read on my desktop?

  Hi all

  I'm having a problem with my e-mail alerts.  New emails from the fine phone and timely. However, once I read OR delete email on my desktop computer, emails remain as "unread" on my phone.  Any suggestions?

  Unfortunately, you still have me given very little info in order to answer your question.  There are only a few e-mail platforms that get the full two-way synchronization on a BlackBerry.  Gmail, Yahoo!, Hotmail and BES (BlackBerry Enterprise Server) will give the full two-way synchronization.  If it's another type of configuration, including Outlook Web Access then you will get sync reads/deletes the mailbox on your handheld

• BlackBerry smartphones, the battery life of my phone was a question of 1 day. It's a landline phone still connected to the charger to work.

  Hello

  Will knidly you help me with my phones battery life because I tried to disable the updates so they don't use my phones battery?

  I had to update my phone, but I doubt it will be a blackberry because of this problem.

  Thank you.

  

  What updates?

  are you sure this isn't an application?

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on Smartphone. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

  Disable Compression on the memory card? go to Options, device, storage

  using a custom theme? Try it for a day that factory by default to avoid your theme

  remember the ESC key to close most applications, with the exception of GPS and some chat clients. other applications must use the menu and then exit or close. The key furthest to the right is a key to the House and does not close on its own apps, but will put an end to the calls.

• BlackBerry smartphones what desktop software to download? (lost my disc :()

  I have a Curve 8310 and am trying to DL Office on a new computer, but I lost my original disc. I know it's a stupid question, but I can't really know what software to download!

  my phone is 8310, always running v 4.2.2.170 (updates which even today, if I can DL the desktop software, not sure what to do first!)

  and the version number is followed by "Platform 2.5.0.30.

  Any help would be REALLY appreciated!

  Hi and welcome to the Forums!

  The device OS version is normally irrelevant at the time to choose a version of the desktop software - although I usually like to use a DTM version that is at least as recent as the device OS version. The main factor for the choice of a DTM version is based on the integration of the Organizer you want. If you want to sync to your desktop PIM, you must use a DTM version that is compatible with this PIM. See this KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  Your choice next is language - or only in English or multilingual.

  Your next choice is Media Manager or not.

  Once you have made these choices, you can refine the exact file to download. On the download page of choice, there are a lot of other selections... These are all USB driver-packages only, in several languages. You can ignore those that the full package of DTM includes all the drivers you need.

  In case you haven't, here's the RIM for DTM download page:

  • http://NA.BlackBerry.com/eng/services/desktop/

  Edit - oh, and don't forget your device from your carrier OS package. You that install on your PC as well at the top of DTM and changes DTM to be customized to your BB on your support with your device operating system level - so that he can present appropriate recommendations. You can find your carriers download page through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Good luck and let us know!

• BlackBerry smartphones can not remove 1 remaining phone journal - Call Log NOT updated entry

  Hello. I have a Bold 9000. My phone call log is is more updated. I have 1 old handwriting on the paper that I can't remove.

  I tried to spend too many Messages, display folder, phone call logs, but it comes back with "Eception exception: java.lang.NullPointerException." I get the same message at boot to reset (drums),

  Option / status / watch 50 MB of free file is not a memory problem.

  It's very frustrating. If I can't sort out is there no way to uninstall & reinstall the software on the BB?

  Thanks, Altaf

  Hello.

  I'm sorry I failed you early especially after taking the time to provide me with a solution.

  First of all, I did what you asked and managed to clear the logs of the phone call (by selecting this line under databases) of advanced DTM. I was not sure if you meant that (historical clear calls) when you said "Click on the database on the RHS and click the Clear button" or that you wanted to say more.

  I had to make 2 passes through it. The 1st time, it says that there are 20 entries in the log (I saw that one on my phone). After the clearer, I went back to my phone and the entrance was still there but a DTM Advanced phone log said there were 17 entries now. Then, I deleted the newspaper again and this time it was the desired effect!

  I also removed the battery with the unit on. The message "Eception Java lang... "disappeared now.

  I thank very you much for helping me.

  From the moment wherever they gave me a BB "BOLD" of my company, I realized how good it was. It is simple and intuitive in use and much faster and without fault compared to many other PDA/Smartphones I've used. I liked it so much, I bought one for me!

  Best wishes

  Altaf

• BlackBerry Smartphones can use any Pearl 8100 phone with any service provider?

  I lost my phone and had an AT & T service. I don't want to buy a new phone, check if what is for sale on Craigslist. Not all beads for sale are for AT & T, but the 8100 Series is supposed to be for the most part, suppliers... is that correct?

  If you get the unlocked device it should work on any GSM carrier. Not all MOBILE carriers now offer BlackBerry data services, but you should at least be able to use it for calls and text messages.