BlackBerry Z10 screen remains black out of Holster

I did not change any settings (the goal) or OS updates in recent weeks. Sometime last week, my Z10 no longer meets the magnet. It will not wake up when I remove if the Holster, and he never sleeps when I put it. I have just the usual sleeve microfiber with the magnet. I had more than 18 months since my Z10 I. It has always worked well - normally when I pull it out of the Holster, it is awake and ready to go. Now, it's still dark when I remove and don't wake up, and when I slide into it, I see that it is on.  It is an impact on the battery life that I'm used.

I can't find a setting for this or anything like that. Anyone have any ideas?

Thank you, all.  I thought about it.  (By the way, I had already tried a reboot, reset, battery pull and a case - the answer settings.)  It is not the phone and was the sleeve.  I'll post what I set here, in case someone else is looking for. I found several other posts around the internet with people asking the same question, and nobody hadn't solved, so it can be useful to someone.

There are two magnets in the sleeve Microfiber, one on each side of the metal insert of the Blackberry logo. They are the size of a dime, except thinner.  One of them had slipped to the bottom of the English channel, out of position, and the other was also slightly out of place.  I was able to exploit them with my finger nails pointing upwards and in their round cavities.  TADA, works fine now.

Tags: BlackBerry Smartphones

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    -----

    Note: The Edit button was not there so I had to double post :/

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