BlackBerry Z30 Blackberry ID does not

Dear team,

I forgot my password and tried to reset code blackberry. The password reset & chaning also wasn't easy, he holds in a loop to change password and even after changing the password, I am not able to connect.

Now I can not put a day or able to access many applications like mixture, BBM etc where I need BB ID.

Please advice how I can solve it.

TIA.

Joseph

You can perform a backup, but you can't restore it to a device with a different BBID. It can only be given in the same BBID.

Since you're on an OS 10.3.1 you can do a security wipe and connect with the new BBID. Just be happy that you're not on 10.3.2. Your device would not be able to be erased and if it get wipe you would not be able to access it again, at all.

Here's how to connect with a new BBID:

http://www.BlackBerry.com/BTSC/KB26694

Tags: BlackBerry Smartphones

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