Do not print in all colors

I have an OfficeJet Pro L7590

I tried to print something with a clip, but the colors were incorrect. I then used the align printing functionality and it printed yellow, magenta and black but not cyan. I changed the cyan cartridge (even if she did not show empty on the Panel), but even once it does not print on the cyan. I don't know what steps I can take to fix this problem. Your help would be very appreciated.

Thank you.

Looks like you have a dead cyan printhead.  I'm sorry.

Tags: HP Printers

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