Bluescreen 0x0000007F
Three times in the last two days, I got a blue screen come in World of Warcraft. Not much happening on the screen (or close) the last time it happened, I don't remember the two previous cases, but I think they were both in World of Warcraft. The screen disappeared too quickly for me to write the code, but I am sure that the first batch of numbers is 0x0000007F. This happens only now that I've upgraded to retail Windows 7 64 - bit Windows 7 RC two days ago. Here are my specs:
I changed to windows 7 32 bit and now the blue screens have ceased. Thanks for the help anyway.
Tags: Windows
Similar Questions
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original title: blue screen
Here's the problem that I have been almost regularly in the last 6 months. can someone help me with this?
Thank you very much
Ana
Signature of the problem:
Problem event name: BlueScreen
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
More information about the problem:
BCCode: 7f
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Hello
You have ZoneAlarm or any 3rd party firewall installed? If so, this could be the cause.
Other antivirus/security programs could be at least partially responsible.This fix "could" apply however do not use if you are quite safe.
Two drivers of platform using WFP (Windows Filtering) causes a computer crash when the
computer running Windows Vista, Windows 7 or Windows Server 2008
http://support.Microsoft.com/kb/979278Check also:
The General causes of errors "STOP 0x0000007F" (applies to Vista and Windows 7 as well)
http://support.Microsoft.com/kb/137539===========================================================
Pick up the pieces after a computer crash
http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crashFor the methods of troubleshooting blue screen using BlueScreenView and MyEventViewer see my answers
If this thread - top 3 RESPONSES (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65----------------------------------------------------
BCCode: 0x0000007f 7f
Have you added a hardware or drivers updated recently? Check Control Panel - Windows
Updates to see if all drivers have been updated it just before what is going on has begun.For 7f - this could be a problem of material such as uncomfortable cards or memory, while there are
other causes. Power electric low could also lead to this. Use the troubleshooters above and below
and when you get to the drivers and memory sections refer to my next message below and then
return if necessary troubleshooting servicesIf a PC remove ALL power. Opening the case, remove and reinstall all memory cards and ALL
cable (try not just to close) on both ends if they are accessible and on the device ends if not
(remove the cables and the resettlement of help them to eliminate minor corrosion).If a laptop or a PC, you will need to take a shop (not BestBuy or other BigBox stores) or your
Support of the machine system.----------------------------------------------------------------------
BCCode: 7F 0x0000007F which is the same as 0x1000007F
UNEXPECTED_KERNEL_MODE_TRAP bug control has a value of 0x0000007F. This bug check indicates that the Intel CPU generated a trap and the kernel could not catch this trap.
This trap might be a bound trap (a trap the kernel is not allowed to capture) or adouble foul(an error occurred during the processing of an earlier fault, which always results in a failure of the system).
Parameters
The first parameter that is displayed on the blue screen indicates the number of trap.
The most common trap codes are the following:
- 0x00000000 or division by zero error, indicates that a DIV instruction is executed and the divisor is zero. Memory corruption, other hardware problems or software failures can cause this error.
- 0 x 00000004, or overflow, occurs when the processor executes a call to an interrupt handler when the overflow (OF) is flag set.
- 0x00000005, or limits check fault, indicates that the processor, then executing a BOUND instruction, determines that the operand exceeds the specified limits. A BOUND instruction ensures that a signed array index is within a certain range.
- 0 x 00000006 or Opcode not valid, indicates that the processor attempts to execute an invalid instruction. This error occurs generally when the instruction pointer is corrupted and point to the wrong address. The most common cause of this error is hardware memory corruption.
- 0x00000008 or Double fault, indicates that an exception occurs during a call to the previous exception handler. In general, two exceptions are handled in series. However, there are several exceptions that cannot be handled serially, and in this case, the processor signals a double fault. There are two common causes of a double fault
CAUSE0x7F bug check occurs after the installation of a faulty or incompatible hardware (including memory) or if installed hardware fails.
A double fault can occur when the kernel stack overflows. This overflow occurs if multiple drivers are attached to the same battery. For example, if two file system filter drivers are associated to the same stack and then again the recursively of file system, the capacity of the battery.
Solve the problemTroubleshooting: If you have recently added the material to the computer, remove to see if the error recurs. If the hardware failure existing, remove or replace the faulty component. Run the diagnostics of material that does not have the system manufacturer supplies to determine which hardware component.
The scanner memory is particularly important. Faulty or incompatible memory can cause this bug check. For more information on these procedures, see the manual of your computer. Check that all the cards in the computer are well calibrated. Use an ink eraser or electrical contact treatment, available in electronic supply stores, to ensure the adapter card contacts are clean.
If the error appears on a newly installed system, check the availability of updates for BIOS, SCSI, or card network controller. These updates are generally available on the Web site or the hardware manufacturer BBS.
Confirm that all hard drives, hard disk controllers and SCSI adapters are listed in the list of the products tested Microsoft Windows market.
If the error occurred after the installation of a new or updated device driver, you should remove or replace the driver. If, in this circumstance, the error occurs during the startup sequence and the system partition is formatted with NTFS, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console in order to access the file.
Also to restart your computer and press F8 to character-based menu that displays the choice of operating system. In the menuof Advanced Options , select thelast known good Configuration option. This option is most effective when you add a single driver or service at a time.
Overclocking (setting of the CPU to run at a speed higher than the nominal specification) can cause this error. If you have overclocked to the computer that is experiencing the error, return the CPU to default clock speed setting.
Check the system log in Event Viewer for additional error messages that might help identify the device or driver that generated the error. You can also disable caching memory BIOS to try to resolve the problem.
If you have encountered this error during the upgrade to a new version of the Windows operating system, the error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version. If possible, remove all third-party device drivers and system services and disable all antivirus before upgrade you. Contact the software manufacturer for updates of these tools. Also, make sure that you have installed the latest Windows Service Pack.
Finally, if all of the steps above do not resolve the error, take the system motherboard to a repair for the diagnostic facility. A crack, a scratched trace, or a defective component on the motherboard can also cause this error.
BCCode: 7F 0x0000007F which is the same as 0x1000007F<-- read="" this="">-->
* 1304.html http://www.faultwire.com/solutions-fatal_error/Run-a-System-diagnostic-Utility-supplied-by-your-0x1000007F-==================================================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do without if needed fail or the Vista DVD or recovery command prompt mode
Options if your system was installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Periodic blue screens: 0x0000007F
Original title: "my vista computer continues to go to BSOD from time to time for any reason, please help!"
OK, so first off I just installed a new EVGA Nvidia GT 240 Video card in my computer, an upgrade to a MSI nvidia 8400, that's when the problems started. Often my computer will go randomly to a blue screen, physical memory dump then reboot without warning. Not in the middle of all the programs/games/etc. usually if the computer is still for too long, or sometimes on google chrome (my internet explore I use) in the reliability and performance monitor it comes up with the code:
OS stopped work, (Version :) 6.0.6002 service Pack 2, details of failure: 0x0000007f (0x00000008, 0x803d3130, 0 x 00000000, 0 x 00000000)I cleaned my registry several times, I've removed the old drivers and reinstall the latest version, but it still crashes. I'm curious to know if it would have something to do with my diet? The card requires 300 watts or more great offer with min. 18 amps on 12V + rail and my power supply has a maximum capacity of 300 watts. If it helps, here are some features:
OS: Windows vista home premium service pack 2, 32-bit
RAM: 3.5 GB DDR2
Processor: AMD Athlon 64 X 2 dual core processor 3800 + 2 GHZ
Video card: Nvidia GT 240 with 1 GB of DDR5 memory ram
If you need more care, please tell me, I have the latest video driver from nvidia site
You said the details of an error caused by a kernel trap checking double fault. You happen to have ZoneAlarm installed on your system (more specifically, a file named vsdatant.sys)? "This seems to be a popular product that is involved in similar situations (1), (2)). If you have installed a ZA, uninstall and audit behavior or disable NetBIOS over TCP/IP (NBT). Then check the behavior. You can find details about disabling NBT here.
, Start here: may you download the c:\windows\minidump content to SkyDrive and provide a link?
Consider the following general guidelines for dealing with bluescreens (start by ZA as described above, however, if this applies to you):
Consider running chkdsk on all partitions. Leave complete chkdsk on each partition and see if that helps.
Also consider running SFC/scannow.
If you start in safe mode, do you still feel bugs? What if you do a clean boot, or boot device?
Consider the memory with memtest86 or Windows Memory Diagnostic test. Note that memory that pass the tests isn't necessarily good memory - he not only failed a review. Examine systematically to eliminate the system RAM - run with a few modules for awhile and see how things are going. Then try the other modules.
Other common suggestions include ensuring drivers are up to date, but also to ensure that you use the latest version of the BIOS.
It may be useful to use the driver verifier. To activate the... Driver Verifier start-> verifier.exe-> OK-> create standard settings-> next-> driver select the names to a list-> next-> sort by provider-> select all other Microsoft drivers-> finish and OK your way out of the dialog box.
Then restart and use the system as you normally and wait for a problem. In case the system does not completely start after activation of the Verifier, boot mode safe and run driver verifier and tell him to remove the changes.
Wait for a bugcheck occurs after you have enabled the auditor as described, and then download the dump on your SkyDrive and provide a link.
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BlueScreen - Windows 7 stop and restarts at random times
Someone knows how to solve a problem with Windows 7 Pro - blue screen? The shutdown of the PC at random times. I restored it to an earlier date and who has yet to solve the problem.
Signature of the problem:
Problem event name: BlueScreen
OS version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Hello
You can solve this a bit on yours with these little free programs.
1. use BlueScreenView read minidumps and note the BCCode or stop codes, the Cause and
the time.2. run MyEventViewer and look for entries at the same time or a second (or almost) before the BCCode
or stop the BlueScreenView Codes.3. look for the code on FaultWire - ago usually excellent solutions.
0x00000000 to 0x00000003F
http://www.faultwire.com/solutions_index/fatal_error-1.html#IssueList0 x 00000040 to 0x0000007F
http://www.faultwire.com/solutions_index/fatal_error-2.html#IssueList0 x to 0x000000BF 00000080
http://www.faultwire.com/solutions_index/fatal_error-3.html#IssueList0x000000C0 to 0x000000FF
0x00000100 or higher
http://www.faultwire.com/solutions_index/fatal_error-5.html#IssueList4. position the BCCode or stop Codes, settings, the Cause and related information in a message
detailed in this forum for assistance.---------------------------------------------------------------------------
It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and
Displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlMyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
time of the BSOD to provide more information about the possible cause - see TIP)MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
Set it for a bit before and after the time of the BSOD.
http://www.NirSoft.NET/utils/my_event_viewer.html=============================================
Here is the example of the usefulness of BlueScreenView - it is small and automatic so very easy to use.
With time MyEventViewer TRICK is very simple to check when the BSOD.Partial screenshot of BlueScreenView (first 1/2 page)
============================================
Partial Screen Shot of BlueScreenView (second 1/2 page)=======================================================
Double-click the line to dump high component file or file - properties with it highlighted.
=======================================================
Double click on the bottom panel line of file name or file - properties with it highlighted.
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right. -
Cannot install XP - Bluescreens on the beginning of the part of basic text.
Hello
Tried to test workstation (current version) and encountered a problem. I can not install XP to go beyond the beginning of the text based install wothout bluescreening with a 0x0000007F error. I managed to install other os (linux) without any problem but just used XP have it. I tried the two home (SP3) and Pro (sp1) using the buslogic and lsi drivers with no luck so am hoping someone can give me some pointers on what goes wrong...
I had this job before, but just had to replace the system drive in my workstation to a failed dues so thought I'd take the ooportunity to 2 drives in a raid 0 array. I'm also running Vista 64 (which I've been before so) with 4 GB of ram with a 2 cpu core. everything is fine and working until I just installed xp!
any thoughts anyone?
I noticed that you are using Workstation 6.5.0. 6.5.1 is available for download. Not sure if this will solve your specific problem, but maybe try to update on 6.5.1?
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I'm already installed win vista for my compaq cq60-104tu laptop.now I install only a winxp.trying so that i receive bluescreen error.please give the solution
Hello
It would be better if you provide the exact error message, but you can try the following procedure:
Kind regards
Mohammed Mukram
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Re: Satellite A500 - reason of the Bluescreens
I got my laptop NEW since December, and it annoys me that the my laptop bluescreens on me at least twice a day, even when its mode 'sleep'! What is Windows 7 or BIOS problem? or the graphics card driver? That's I know are up to date...
Frustrating your...
Hello
To be honest, I also don t know the reason for your problem of blue screen
What BSOD you get exactly? You should post the exact code you see.In addition he s always advisable to reinstall Windows using the Toshiba recovery disc. So that you can identify if it s material or not.
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Satellite C660-171 - Bluescreen and cannot start Windows
Hello
So I start my laptop the password set in get a DRIVER_IRQL_NOT_LESS_OR_EQUAL blue screen, then it starts initially on screen then I go to safe mode, then I still get a blue screen that says problem detected Windows stop!
So, how to move the stupid laptop is old only 2 days is there a way to restore to factory settings or uninstall certain things to try to fix? I'm not too computer savvy so any help would be appreciated
> is it possible to restore it to factory settings
If you had read the manual you would know how to restore laptop to factory settings ;)Still if you also get a bluescreen mode safe, that there seems to be a problem with the installation of the OS and you must restore it back to factory settings. Therefore, you can use the recovery disk as described here:
http://APS2.toshiba-tro.de/KB0/HTD9102IR0000R01.htm -
Satellite A300-20F - Bluescreen and cannot start Windows
Hello
I have A300-20FI installed a new clean vista with my spare drive because I was taking dead bluescreen errors but today I took some of them... I had installed my all drivers updated.
now the situation is the following:I can not open vista. When I try to open in safe mode it gives BSOD that I do not see what are these codes. I try to open with my spare drive, but it says firstfully: "windows is loadind files" then gives me an error:
file: windows\system32\boot\winload.exe
Status: 0 x 0000001
The selected entry could not be loaded because the application is missing or damaged.What can I do now? I can't open anything now! Show me a way please... (he gave me a lot of mistakes, so couldn't write down them)
Hi dunkerman,
If you can start t in Windows in safe mode I think some Windows files are corrupted or something went wrong during the installation of the driver
You wrote that you have installed a new clean Vista with your rescue disk. This means that you have used the Toshiba Recovery disk or a normal disc of Microsoft?
Usually, if you install Toshiba Recovery disk Windows all drivers and tools will also be installed because the disk contains a ready image of factory settings. So generally with these settings, everything should work fine then I recommend to test again with a recovery disk.
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Satellite A660-1GC - Bluescreen when HDMI is connected
I have a month old Toshiba Satellite A660 it was installed with OEM Windows 7 Home Premium, I have now installed Windows 7 Ultimate 64-bit (and not an upgrade) I ' ´ve installed and updated all the drivers.
But when I put in an HDMI cable on my flat screen LG TV it starts to Flash on the screen a couple of times and then it goes black and back to zero, and if I let the cable inside sit go to bluescreen after loading Windows. Can someone help me please?
Windows 7 Ultimate 64 bit
Intel Core I5 480M 2, 67GhZ
6 GB of DDR3 Ram
540 GB HARD DRIVE
GeForce GT 330MRaven
Hello
Have you noticed the same behavior with pre-installed Windows 7 Home Premium at Toshiba?
I think it s a driver or software issue, so it would be interesting to know if everything worked with original settings or not.
Have you installed most recent display of the official website of Toshiba driver?
http://EU.computers.Toshiba-Europe.com/ -
Stellite P500 - when installing Win7 Bluescreen rises
Hello
relative to my: Toshiba Stellite P500 - 127 PartNo PSPG8E - 01M009GR
Once my laptop did not start more...
so, I tried to repair with the DVD of MS - Win7... (he did not)
so, I tried to format c: and set up a new Win7 (it did not work - Bluescreen at different times)
so, I bought another DVD of Win7 - ((it did not work - Bluescreen at different times)
so, I bought another HARD drive - (it did not work - Bluescreen at different times)My latest idea driver - and therefore my Question: are there drivers available for my device, which only gathers in the EXE files?
many ways
Neo.Neo can I ask you something:
You have created recovery DVD toshiba s advice?
If Yes, have you tried to install the OS by using this original toshiba recovery image?I installed image recovery and the version of the Microsoft OS several times so I P500 and it is really strange that you can not install Win7 on this model of laptop.
Try to set the BIOS to the default settings and try to install the recovery image.
Please send comments.
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Satellite P500-12F - Bluescreens and how to disable the beeps?
Get the "blue screen" too often, the message suggests that this might be the cause:
* Files helping to describe the problem: *.
C:\Windows\Minidump\031311-31278-01.dmp
C:\Users\mike\AppData\Local\Temp\WER-87578-0.SysData.XMLDoes that mean something to someone? This isn't for me. Also someone now how to disable beeps on left side of the keyboard?
Hello
What blue screen, you get exactly? Can you post the code as 0 x 00000123 bluescreen.
In addition, it would be important to know what operating system you have.The beeps lift side of the keyboard can be disabled in the BIOS (BIOS setup > advanced > System Setup). There is an option called beep you have to disable.
? -
Satellite Pro A300-28V - my bluescreens disappeared when the BIOS has been upgraded
I'm curious to know about it. The machine is a Satellite Pro A300-28V with Vista32/Win7.
Had problems with bluescreen dumps referring to 'iaStor.sys '. I was about to send the laptop in for repair when I made this last effort to resolve the problem. Upgrade 1.9 to 2 BIOS, 1 - Win.All of a sudden my system image succeeded! Even at an Iomega home network HDD. Without complex!
No blue screen exports even at startup 'cold' (after a free night)!For now, I leave the computer in sleep mode while I am at work. Let's see if he managed a day without landfills.
What is the technical difference between 1.9 and 2.1 BIOS? No idea if it's something with iaStor.sys to do?
/ssstsg
Spelling was edited by: ssstsg
Hi mate
This is really good news as your BSOD displeasured after the BIOS update.
The BIOS give instructions to the test power - on self test (POST) and provide basic information on how to manage components of the laptop, as HDD, ODD memory, that are required to load the operating system.Who knows, what was changed in the update but the main thing is that all the work and the update solve your BSOD
> No idea if she has something with iaStor.sys to do?
iaStor.sys is part of the SATA driver who is required to recognize the HARD drive using AHCI mode. -
Satellite R630-141 - Bluescreens after virsus
I have a Satellite R630-141, which recently began to be planted in a blue screen. This product at random, even when he's not be used and sitting idly. I initially thought it's bourne virus so using zonealarm security suite I ran a scan of the entire depth. I also ran malwarebytes. The two scans are a total of three infections that have been quarantined. This does not resolve the issue.
My second step was to run the check disk HARD windows and memory check that both have no problems.
Then, I thought that this may be caused by overheating. Using the Toshiba PC health monitor and a freeware called coretemp I followed the core temperature hovering around 30-40 degrees centigrade and with moderate use that can go up to 60 ° C with gusts thereon to 70 C idling. I don't know if these temperatures are in the correct area, but they seem fine. I ran a CPU and RAM stress test, which has managed to increase the temperature to 90 c without crashing the system, the fan speed is tilted very well thanks to this test.
before doing a complete restoration or repair, I wanted to ask if this is a known issue on or if you may be able to give a reason for his appearance.
concerning
endHi findlay234,
To be honest, I doubt that the problem is caused due to overheating. If your laptop overheats it would power off immediately or freeze, but I never had a problem with blue screen due to a higher temperature.
In your case I might make a recovery facility. Maybe the virus deleted some files (registry) important and that s causing the bluescreens.
You can use the recovery disc HARD reinstall Windows, but don t forget that everything on the first partition (C:\) is removed, so back up your data on another drive. -
Satellite Pro L500-1 t 5 BlueScreens and visualize disruptions
A few days ago my laptop crashed when I he began and showed a blue screen with the code:
0 x 0000116 (0xFFFFFA8007AF8010, 0xFFFFF88004AC3D9C, 0x0, 0,)
0 x 0... (02) atikmdag.sys address FFFF88004AC3D9C base at FFFF88004AB1000After that, it was impossible to boot the operating system (Windows 7) regularly.
The PC is very slow and had a lot of disruption in the display (some columns with horizontal stripes across the screen). Start the computer in safe mode was possible, but the disruption was still there.My first idea was to uninstall the graphics card (ATI Radeon 4650 Mobility) and it worked.
I could start my OS normally.But the laptop kept crashing in a BSOD after a few hours.
The report after it was:BlueScreen
6.1.7601.2.1.0.768.3 OS version
ID: 1031
BCCode 116
BCP1: FFFFFA800580A010 (in an accident later it was FFFFFA80040BB010)
BCP2: FFFFF88004A2F7F8 (later FFFFF88004AA07F8)
BCP3: 0... 0
BCP4: 0... 02
6_1_7601 OS version
Service Pack 1_0
Product 768_1
Data to descripe the problem:
C:\Windows\Minidump\010314-23602-01.dmp (bzw. 010314-22791 - 01.dmp
C:\Users\Myame\AppData\Local\Temp\WER-79388-0.SysData.XMLI sent it using Toshiba, January 3, but I did not answer until now. So I hope that someone here could help me.
I tried many things (drivers update, windows update, tests of software malware and many more), but nothing really continuous working. Sometimes the disturbance disappeared for a few hours just return again. When I started a game, the laptop crashed immediately. So I suspected a lack of memory.
I did a witch proven my computers memory memtest work perfectly and during a hardware test my hard drive seemed to work too - but I'm no expert in this. When I did a full test material (with a trial version of EVEREST) the tool always crushing when the test reaches OpenGL. I disabled my video card and the test passed. After that I could use my laptop regularly... but without a video card.
Yesterday, everything has worked perfectly - there was no accident and no disturbance of the display. When I tried to stop the computer, I noticed, that windows wanted to install a new update for ATI Radeon Mobility 4650 (which was in fact very old). It happened several times in the last days and never did something good.
And of course it would reactivate the dev video. So I tried to prevent it to disable the updates.
But it does not work. Installed the WIndows update and it came to pass that he should be: that day crashed my computer, when I started it and since this time, the disruption of the display again. And this time it seems to stay... disabling the card does not help this time.I don't know what else to do. Does anyone have an idea?
I suspect a problem with the drivers. But I can't install the drivers with the official Catalyst software.
I have my Toshiba laptop for summer 2010 and never had any problems like that.0 x 0000116 > (0xFFFFFA8007AF8010, 0xFFFFF88004AC3D9C, 0 x 0... 0, 0 x 0... 02) atikmdag.sys address FFFF88004AC3D9C base at FFFF88004AB1000
From my point of few graphics card is the troublemaker.
The atikmdag.sys file that occurs in the BSOD message, belongs to the ATI driver.
I don t think that the graphics card driver might cause this problem. If GPU driver problem, new installation or update should fix the problems. But it seems that helps too.This is why I think the GPU chip is malfunctioning.
By the way: you should not send an email to Toshiba, but contact the Toshiba authorized Service Provider (ASP) in your country. Service guys are usually the first point of contact in the event of hardware problems.
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