Brand new U400 - black screen

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• monitor gets black screen

  My monitor guard rethink a black screen when I turn on my computer, basically when I turn it on I see start for half a second, then I get the black screen while my monitor is always on

  Now, I recently built a computer, put it a few days ago the same thing happens, I didn't install anything don't not even windows 7 yet, but when I turn on the computer I get the black screen again, I can not install windows

  My brother and his friend think it is the graphics card, but when I built my new computer black screen continued to occur. If I turn my screen I can see my screen for half a second, and then it just goes black again.

  Yes I checked the cables for the monitor, I have even plugged into my laptop, and the same thing happened to the monitor

  So I was wondering... What is the cause of the problem? my brother think that theres something wrong with the new parts, I think it's the monitor that is causing the black screen and I have to buy another... What is it?

  Hello

  Since the monitor displays the same black screen after connecting to a laptop, this might be a problem with the monitor. Contact the manufacturer of the monitor on this issue.

• Brand new XPS 8700 desktop black screen

  Hello world. I have a big problem with my desktop computer. I just got my computer a week ago. I had problems with a black screen for a while. I read on the site of dell desktop XPS 8700 computers have problems with this (something on the cube map) and he said that updating the BIOS solves this problem, well it's not.

  My computer wont even start until now. All I get is a black screen. I don't know what else to do.

  Hello

  I called Dell and we arrived after that the problem was a default video card. They helped me very well and tomorrow I should get my new video card.

  Thank you for responding!

• New Y500 brand guard freezing and goes black screen

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• New Satellite L50-A-1This starts with black screen

  Hello

  I turned on my brand-new Satellite L50-A-1This for the first yesterday set it up which worked like a charm. Today, as I tried to turn it on for the second time, the screen wouldn't come. Although you can hear the snoring treatment unit and also to see the cursor, the screen remains black.

  Any ideas on what is wrong and how to fix it would be greatly appreciated.

  Thank you, c

  When you start your laptop you see Toshiba welcome screen or it's dark all the time?

  It's really not easy to say what the problem is here. Try please to start and press function F4 or FN + F4 key to ensure that it is not defined for output to an external monitor.

• OfficeJet 4630: brand new officejet 4630 with the problem of black ink and ok button does not work

  Hello! Today, I bought a new printer, officejet 4630 and it included ink cartridges in the box.

  ISET it upward as the sheet in the box said. After I had filled in date etc, I put in the ink (and Yes, remember to check it was compatible and take the Ribbon), then this message showed on the screen and still doesn't work:

  "Problem of ink cartridges. The following ink cartridges need to be replaced"and a black dot.

  The cartridges were brand new and came in the same area as the printer.

  I tried a reset (taking the power cord, wait 60 s etc) I saw in the Hp support you need to press 'ok' to get rid of the message before restarting. I can't press ok. It sounds right. I press any button.

  Suggestions? Of course, I can try it with a new cartridge, but to pay $20 for a new cartridge, when it was included in the box and should work is not correct.

  Hi @Candykuma,

  Welcome to the HP Forums!

  I understand that you ar get the error, the "problem of ink cartridges. The following ink cartridges need to be replaced"with your black cartridge on your printer HP Officejet 4630. I am pleased to address this error of cartridge for you!

  Please, try the steps in this guide, a "missing cartridge", 'cartridge problem,' or 'not compatible ink cartridges' Message error for HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-all-in-one printer series.

  If this guide does not solve your problem, please Contact HPtelephone support for further assistance, as the ink cartridges are under warranty. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  "Please click the Thumbs up icon below to thank me for having responded."

• Hi, I bought a new Apple MacBook Air yesterday of FNAC in Geneva, and when I got it home I couldn't go beyond the black bar. In the end, I got a white circle with a slash and a black screen. Please tell us what to do. Thank you.

  Hi, I bought a new Apple MacBook Air yesterday of FNAC in Geneva, and when I got it home I couldn't go beyond the black bar. In the end, I got a white circle with a slash and a black screen. Please tell us what to do. Thank you.

  Bring her back. It's new, it's at the shop for sorting or replace it, not you to try to fix it.

• Spectrum 12 2 HP - 2 M7: my new HP Specter12 2-1 M7 gives me a keyboard illuminated with a black screen and then the mouse does not work.

  My new Hp spectrum 12 2 - 1 m7 detachable worked well the first four time I turned it on. Then I put in Google Chrome and it gave me the blue screen of death... I rebooted and then the mouse started working funny or the screen does nothing. I finally took the screen to uninstall Google Chrome, which really didn't help. If I get a black screen with a lit keyboard and sometimes I can get the screen but the mouse is pointing upwards. Help, please.

  You may have a hardware problem that appeared to be connected to Chrome install. You have a 1 year warranty.  > >Contact HP

• New Hp pavilion touchsmart shows a black screen after login

  I just bought a new Hp pavilion computer printer portable all-in-one laptop / tablet that runs windows 8. It worked perfectly well until now.

  The laptop starts fine, the hp displayed logo and the login screen is displayed. After that I entered the password, it begins to load but then becomes just a black screen. My cursor is visible, but nothing else happens.

  I restarted the laptop several times. Help, please. Thank you.

  Hi all

  Please use F11, press it all right after the startup of the device. Press several times to ensure that you access the Recovery Manager.

  Then, when you're there, select the language in the first screen and then "troubleshooting." Then select advanced options. In this menu, select System Restore, to restore your system to a date before the show began.

  In case you have no restore points, in the section "Troubleshooting" menu, select "System Refresh", it reinstalls the system without erasing your data.

  In which case you can start in safe mode, try to search for a program called "SearchProtect" and if you find it, try to uninstall it.

  Let me know the results of the above suggestions.

  Thank you

• HP Pavilion HPE h8 - 1213c: black screen of death because of the new graphics card (EVGA geforce gtx 960)

  I just bought a new card (EVGA geforce gtx 960) to kick some butt. But during installation, it seems to be held on a black screen of death? Not the most fun to see... in any case, I had asked the store clerk if it would work and he said to, but it doesn't seem like it does... Is there a new BIOS I should download or something? Any help would be nice...:.

  My computer is a HP Pavilion HPE h8 - 1213c

  The graphics card is an EVGA geforce gtx 960

  If you have both. You can use one or. PIN 8 can be used as a 6 pin as well.

  http://www.EVGA.com/products/ProductList.aspx?type=0 & Family = GeForce + 900 + Series + Family & Chipset = GTX + 960

  2 smaller cards use a single PIN 6. The rest use a single 8 pin.

• Satellite L675-10T stucks in a black screen after the new RAM upgrade

  Hi all

  I recently decided to upgrade the memory in my laptop pretty.
  I went online, has adapted Rams and ordered.

  What I got are 2 of them:
  http://www.offtek.co.UK/RAM-specification/Toshiba/Toshiba-laptop-memory/satellite-L675-10T/pid921300

  The installation is very easy, but as soon as I turn on my laptop, it stucks in a black screen with a straight white line underscore.

  I guess it's an incompatibility problem?
  Could you please help me?

  Thank you.

  I think you're right, it seems that the modules are not totally compatible, even if the online retailer page says they are
  You can remove the new RAM modules just to check if the laptop to boot up properly I guess correctly the unit upwards.

  Solution? Use a different RAM modules I had good experience using modules from Kingston, they might be a little expensive, but I think they should work correctly.

• HP Pavilion x 360: brand new HP X 360 11 - k107na Blue screen DRIVER IRQL NOT LESS or EQUAL (rtwlane.sys)

  Brand new laptop hangs. A blue on the screen with the error DRIVER IRQL NOT LESS EQUAL (rtwlane.sys) OR 5 times, and has locked up twice ctrl + alt + delete compltly don't work so had to turn off via the power button / stop. Windows update not installing in spite of being connected to the internet.

  Hello

  Thanks for posting in the HP Support forum. Welcome!

  It's BSOD - Windows self-protection function sort. If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. What you describe could be incompatible with the Windows driver (more often) or because of material issue (rarely).

  In your case, this seems to be the problem - your network drivers are outdated and must be updated to fix the problem.

  Option 1:

  Visit the HP website for your model > http://support.hp.com/gb-en/drivers/selfservice/HP-Pavilion-11-x360-PC-series/8499314/model/8942286 , select your operating system version, download, choose the network drivers, download and update

  Option 2 (recommended):

  If you don't have it already, please download and install HP Support Assistant from this url: http://support.hp.com/us-en/document/c03467905

  Use to check and apply all updates of drivers

  Additional tips:

  -If you have installed McAfee software, then uninstall it and possibly run this tool to uninstall McAfee > http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

  -Use the built-in Windows Defender > http://www.howtogeek.com/220232/how-to-use-the-built-in-windows-defender-antivirus-on-windows-10/

  Will you please pass your comments and let me know what happens.

  -For the failures of Windows updates, try > http://windows.microsoft.com/en-us/windows-10/windows-update-troubleshooter

• Black screen with white cursor at the end of the New Installation

  I try to perform a new installation of Windows Vista Home Premium (64 bit) on a Dell Inspiron 1545. The hard drive was completely wiped out and I don't have the original disks (I use a Vista CD from another computer Dell). Installation is proceeding normally up to the phase of "Complete installation" where it crashes for almost an hour and then goes to a black screen with a white cursor.

  I have tried all the following suggestions (found here and on other sites online):

  Reset the BIOS has no effect.

  By pressing SHIFT 5 times has no effect.

  CTRL + Alt + Delete has no effect.

  Rename to the event log file has no effect.

  Remove one of the memory modules if the computer has only 2 GB installed has no effect.

  Running CHKDSK finds no error, and has no effect.

  The attempt to start safe mode causes hang crcdisk.sys.

  Try a normal boot hangs at the screen loading w / loading scroll bar "stuttering".

  Startup Repair runs for hours with no results (I said to cancel after you let it run overnight only to find it still 'work' in the morning)

  Does anyone have suggestions more?

  Thanks in advance! : D

  Dell Media you are currently using may not have drivers appropriate for your PC.

  Contact Dell technical support (have your number of ready service if they ask for it) and ask for the "recovery media" to your specific model number. There may be a small fee involved.

  http://www.Dell.com/content/topics/global.aspx/services/en/dsc_home?c=us&l=en

  J W Stuart: http://www.pagestart.com

• Hi I have a brand new HP pavilion dm1 and I get a blue screen: BUGCODE_USB_DRIVER

  Since I started using my new laptop I randomly get a blue screen that says: BUGCODE_USB_DRIVER. The other info I got is the following:

  • OS version: 6.1.7601.0.1.0.768.3
  • Locale ID: 5130
  • Collection BC: fe
  • BCP1: 0000000000000008
  • BCP2: 0000000000000006
  • BCP3: 0000000000000006
  • BCP4: FFFFFA8004860000
  • Service Pack: 1_0
  • Product: 768_1

  I am using Windows 7 64 bit
  I don't know what to do. The only suggestion I got it that allow the system to restore everything as it was by the manufacturer. And I did it, but the problem has not been fixed.
  Can you help me please?

  If it is a brand new computer, you should immediately bring her back to your place of purchase or contact HP for repair or replacement.

• Black screen with white cursor. Impossible to load Windows or even download a new copy

  I had Windows Vista on my computer and I got a virus. None of the antivirus working to clean the infected files and clips failed as well. So I decided to run repair system and it to halfway through, my office has crashed. I turned it our with the restoration of the vista disk and has no load. Then I attepmted to install a new copy of windows 7. It wouldn't load and I still get the black screen with the white cursor. I have therefore load Linux Mint and it seems that I can only have linuc on the computer. I deleted all lartitions because the partitions have been affected by the virus. Help, please. I need windows 7!

  Hello

  1. when exactly this problem?

  2 did you change on your computer?

  I suggest you remove any external devices.

  I also suggest you insert the DVD and try to install windows 7.

  I also suggest you to go BIOS and select CD/DVD boot as the option your priority and check.

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  I suggest you to follow the links and check out how to install windows 7.

  Installation and reinstallation of Windows 7

  http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

  Installation of Windows 7: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/installing-Windows-7-frequently-asked-questions