BSOD on shutdown associated ntoskrnl.exe

Similar Questions

• BSOD - Server 2008 R2 - ntoskrnl.exe

  I had a problem recently with a BSOD that passes several times during the day. I newspapers DMP and used BlueScreenView to obtain some basic information (I know that it is also useful that it doesn't help) which seems to show that ntoskrnl.exe is at the origin of accidents. There are 6 Server, 1 is used by the LATTER and does not seem to have had this problem while the other 5 are part of a balanced load environment and have been seen this problem in some cases, 5 times a day. Here are the servers from RD.

  The servers were all working perfectly well until our company has purchased and installed a piece of software called screwdriver. This software seems to be the cause of accidents and I contacted their support in this regard. But while I'm waiting I think it is perhaps a good idea to ask if the DMP files might actually provide more information as to what specifically is causing accidents.

  For those who don't know, the screwdriver is a utility to help you with printing (printing from the Desktop server remotely to the workstation using the screwdriver driverless driver) and I wonder if there is a specific model of printer causing accidents or a driver side specific workstation or if its just one or a few users who cause accidents. Obviously BlueScreenView is not giving any information good but if the DMP file contains more information that might help I understand that it is worth looking into.

  The BSOD error is below:

  Signature of the problem:

  Problem event name: BlueScreen

  OS version: 6.1.7601.2.1.0.18.10

  Locale ID: 1033

  More information about the problem:

  BCCode: f4

  BCP1: 0000000000000003

  BCP2: FFFFFA801CCD9060

  BCP3: FFFFFA801CCD9340

  BCP4: FFFFF80001D85270

  OS version: 6_1_7601

  Service Pack: 1_0

  Product: 18_3

  Files helping to describe the problem:

  C:\Windows\Minidump\112414-48500-01.dmp

  C:\Users\***\AppData\Local\Temp\17\WER-2765148-0.SysData.XML

  Read our privacy statement online:

  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  Any help is appreciated.

  Thank you

  Ryan

  Ryan

  You should also put this on Technet and I will increase it there as well.

  http://social.technet.Microsoft.com/forums/en-us/home

  http://social.msdn.Microsoft.com/forums/en-us/home

• Several BSOD with error different ntoskrnl.exe + 75c00 involving most of the messages

  I am running Windows 7 64 bit on a homemade pc with the Asus motherboard, 8 GB of ram and a quad-core processor amd; If you need more specific information please ask. Most of the Bluescreens have different error messages, but all except one have been
  Ntoskrnl.exe "caused by the driver" and "caused by the address. Most occurred when playing computer games. in the middle of the test I have updated my graphics card drivers and a few various other and I checked the ram to find errors although I should probably give him a half-dozen more going on.

  I will try to download a few zippers of depressed on skydrive. bear with me, I never did this before. NOPE, I can't. I can't even * find * skydrive. Someone please care to direct me to how it works yet? * edit *-it won't let me zip minidumps anyway. I give up. I'm about to perform technical support on this thing with his sledgehammer.

  I tried to analyze the accident using windbg, but it fails to load the symbols for ntoskrnl. Here are some summaries of crash as recovered by the blue screen:

  062713-13478 - 01.dmp 27/06/2013-21:31

  KMODE_EXCEPTION_NOT_HANDLED

  0x0000001E

  FFFFFFFF "c0000005

  fffff800'02e86d9c

  00000000 00000000'

  FFFFFFFF'ffffffff

  Ntoskrnl.exe ntoskrnl.exe + 75c00 NT Kernel & System Microsoft® Windows® operating system Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062713-13478-01.dmp 4 15 7601 276 080 6/27/2013 21:31:51

  062913-14024 - 01.dmp 29/06/2013-07:34:23

  KMODE_EXCEPTION_NOT_HANDLED

  0x0000001E

  FFFFFFFF "c0000005

  fffff800'03159 cd 0

  00000000 00000000'

  FFFFFFFF'ffffffff

  CLASSPNP. CLASSPNP SYS. SYS + 1901 x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-14024-01.dmp 4 15 7601 276 080 29/6/2013 07:35:21

  062913-13384 - 01.dmp 29/06/2013 18:54:47

  IRQL_NOT_LESS_OR_EQUAL

  0x0000000A ffffba80'09f27a60

  00000000'00000002

  00000000 00000000'

  fffff800'02f31c5f

  Ntoskrnl.exe ntoskrnl.exe + 75c00

  NT kernel & system Microsoft® Windows® operating system Microsoft Corporation

  6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-13384-01.dmp 4 15 7601 276 080 29/6/2013 18:55:47

  062913-13962 - 01.dmp 29/06/2013-01:30:16

  PM MEMORY_MANAGEMENT

  0x0000001A

  00000000'00041284

  fffff680'0012 d 001

  00000000'00000250

  fffff700'01080000

  Ntoskrnl.exe ntoskrnl.exe + 75c00 NT Kernel & System Microsoft® Windows® operating system Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-13962-01.dmp 4 15 7601 276 080 29/6/2013 13:31:17

  No specific information but if you look at the history of BIOS updated between your BIOS Setup and the last BIOS available you would appreciate that a number of improvements have been made.

  You cannot count any error report when you have detected a faulty RAM. RAM corrupt system files, making it unreliable reports. When you installed the replacement RAM you run the System File Checker.
  http://support.Microsoft.com/kb/929833

  I won't say there is no risk of update the BIOS, but if the instructions are followed carefully you shouldn't encounter any problem. The caveat is that you should not threatened the data files which can easily be saved on an external. You can't replace family photos and others.

• Caused by ntoskrnl.exe BSOD

  I get a lot of recent BSOD caused by + 59869 ntoskrnl.exe.  Doesanyone knows how to solve this problem?

  This is the dump: https://onedrive.live.com/redir?resid=A890DBFB04708DE%21107

  Hi Drew,

  Welcome to the Microsoft Community Forum.

  Based on my research by analyzing the time Mini dump file dump file gave the following result.

  PRIMAX Gaming Mouse

  STACK_COMMAND: kb

  FOLLOWUP_IP:

  NMgamingms + 1cbb

  fffff880'08512cbb

  SYMBOL_STACK_INDEX: 5

  SYMBOL_NAME: NMgamingms + 1cbb

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: NMgamingms

  Nom_image: NMgamingms.sys

  DEBUG_FLR_IMAGE_TIMESTAMP: 4a6976ec

  FAILURE_BUCKET_ID: X64_0x139_NMgamingms + 1cbb

  BUCKET_ID: X64_0x139_NMgamingms + 1cbb

  Follow-up: MachineOwner

  This file belongs to product Primax Gaming Mouse and was developed by the Primax Ltdcompany. This file description optical mouse USB Primax driver.

  I suggest updating the driver for your mouse in Device Manager and check if you are able to solve the problem.

  1. Press "Windows + R".
  2. Type devmgmt.msc
  3. Go with the mouse, right-click on it and click Update driver software

  I hope this helps. Write to us for assistance.

• Driver power state failure ntoskrnl.exe when shutting down

  Hi, when I shut down my computer, I get the BSOD, DRIVER_POWER_STATE_FAILURE caused by ntoskrnl.exe. Here are my files dump https://dl.dropboxusercontent.com/u/5085743/dump.zip

  Thank you very much!

  Gameboy90

  In addition to suggestions of Patricks I would also update the driver associated with USB driver from VMware, Inc. VMware.  Yours is 4 years old and cant work properly to win 8.

  I would like to re - install the latest driver available.

• blue screen caused by driver ntoskrnl.exe

  original title: BSOD caused by driver ntoskrnl.exe

  I received several BSOD for some time now, usually 1 day a week, I'll take 4-5 in a row.  They always come when I'm starting, often after installing something (a different application each time).  Uninstalling these does not help.  It never happened when already in a windows session.  I have updated all drivers listed on the HP (model 8540p) website.  Here is an example of a landfill; Each dump is the same with exception to Param 4 (and, of course, the time and filename)

  Bug Check String	Bug check code	Param 1	Param 2	Param 3	Parameter 4	Caused by the driver	Caused by address
  IRQL_NOT_LESS_OR_EQUAL	0x0000000A	0	2	0	fffff800'032937 d 5	Ntoskrnl.exe	Ntoskrnl.exe + 80640

  The other 'setting 4"of are
  fffff800'032877 d 5
  fffff800'032df7d5
  fffff800'0328e7d5
  fffff800'0328a7d5
  fffff800'0329c7d5
  fffff800'032cd7d5
  fffff800'032937 d 5

  Edit: format for moving things to adapt to changes.  Last digit of Param 1-3 are listed.  Figures are all zeros.

  .rar is fine.

  With the Windows Debugger (WinDbg) the minidump files show the driver who caused the accident is the CipcCdp.sys:

  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Bugcheck A, {0, 2, 0, fffff800032d97d5}

  Failed to load image \SystemRoot\system32\DRIVERS\CipcCdp.sys, 0n2 error Win32
  WARNING: Unable to verify timestamp for CipcCdp.sys
  ERROR: Module load completed but symbols can be loaded for CipcCdp.sys
  Probably caused by: CipcCdp.sys (CipcCdp + 1bfa)

  The CipcCdp.sys, which is dated July 21, 2010, seems to be a driver for Cisco IP Communicator.

  Can you try to update or, if necessary, uninstall the Cisco IP Communicator software and see if the BSOD solve.

  Same driver, causing the crash even in the following link:

  http://www.SevenForums.com/crashes-debugging/149525-IRQL_NOT_LESS_OR_EQUAL-b-c-i-connected-2-monitors.html

  The Cisco IP Communicator software is unable to uninstall itself so if you are still experiencing a BSOD after update or uninstall please provide the files minidump resulting.

• After restoring to factory setting... ntoskrnl.exe is missing or damaged

  I have a problem with my Asus R500VD laptop.

  My phone was at a standstill after I opened a few applications and after waiting for a while, I decided to shut it down by holding the power button for a few seconds. After that, I got a BSOD error 0xc0000221 saying ntoskrnl.exe is missing or damaged. I tried to go back to a previous system restore point, tried chkdsk /r (no error based), tried bootrec with all options (it shows 0 found windows installations), tried a full restore to factory (using the on my laptop's recovery partition), but nothing has worked. I always get the error above.

  When I restart, it tries to automatically repair the system (that works, it cannot solve problems automatically) and at some point it changes recent cancellations (complete the recovery I think). I tried the different boot options, but nothing seems to work.

  Does anyone have an idea how to solve this problem? It doesn't seem to be any corruption in the filesystem (chkdsk), ntoskrnl.exe is not missing...

  Thanks for your help! Greaty I appreciate it! Tips are welcome!

  Rob

  Hi Blueelvis,

  No, unfortunately I don't have a spare HARD drive. But... I sent it back to the shop where I bought it. Should still be under warranty. I have included all our correspondence to give them an overview of what has been tried. Thanks for your help! I hope that I get a replacement or they're going to fix it. I also ran memtest86 + using The Ultimate Boot Disk and he found loads of errors--not sure whether memory is as bad or if it has something to do with the 8 GB with 64-bit processor.

  Best,

  Rob

• BSOD, BCCode f9, caused by ntoskrnl.exe, could you please help me with this?

  I get the BSOD with f9 code and I do not understand what is? Could you please advice what may cause this? I'm not sure,
  It happen when I stop or restart (15 minutes with him saying to stop) followed by BSOD (pilot State power failure).
  Once I'm back I can see that Windows has recovered from unexpected shutdown down. Using BlueScreenView tells me that ntoskrnl.exe is the cause.
  I was wondering if it has something to do with the USB Ports, because it won't work as a plug-and-Play (need to reboot USB is plugged).

  I reinstall all the USB drivers.

  My system:
  ASUS Z170A
  nVIDIA GTX 980ti

  850 M2 OF EVO 250 GB SSD

  Intel Core i7 - 4700 k
  32 GB of RAM (4 sticks 8 GB)
  Windows 7 64 bit

  All up to date.

  ==================================================
  Name of the file: ntoskrnl.exe
  Address of stack: ntoskrnl.exe + e23f0
  Address: Fffff800'0325e000
  Address: Fffff800'03844000
  Size: 0x005e6000
  Time stamp: 0x5708972e
  Time string: 09/04/2016 13:46:22
  Product name: Microsoft® Windows® Operating System
  File description: NT kernel & system
  File version: 6.1.7601.23418 (win7sp1_ldr.160408 - 2045)
  Company: Microsoft Corporation
  Full path: C:\Windows\system32\ntoskrnl.exe
  ==================================================
  ==================================================
  Dump file: 081316-13447 - 01.dmp
  Crash time: 13/08/2016-12:46:05
  Bug Check String: DRIVER_POWER_STATE_FAILURE
  Bug check code: 0x0000009f
  Parameter 1: 00000000'00000003
  Parameter 2: fffffa80'1a0f1060
  Parameter 3: fffff800'052373 d 8
  Parameter 4: fffffa80'1f739c60
  Caused by the driver: ntoskrnl.exe
  Caused by the address: ntoskrnl.exe + 6f400
  File description: NT kernel & system
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7601.23418 (win7sp1_ldr.160408 - 2045)
  CPU: x 64
  Plant address: ntoskrnl.exe + 6f400
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\081316-13447-01.dmp
  Number of processors: 8
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 1 250 528
  Dump of file time: 13/08/2016-12:47
  ==================================================

  Hello

  There is a possibility that there is a problem with a driver on your PC. Here are a few things to try:
  • If you know which driver is causing the problem, update.
  • Make sure your hardware drivers are updated.

  Please keep us updated.

  Kind regards.

• BSoD, which is related to ntoskrnl.exe error

  Hello. I've known a few occasional BSODS, all associated with ntoskrnl.exe. Two of them were 0 x 124, while the most recent is a 0 x 101. I already ran Ccleaner in case it was a registry problem, but I doubt it. I also did a BIOS update for a couple of months. My specs are:

  Windows 7 x 64

  CPU: AMD FX-6300

  GPU: AMD Radeon HD 7750

  Motherboard: Asus M5A78L-M LX3

  Bluescreenview ran, so I'll post the reports here. Thanks for your help.

  ==================================================
  Dump file: 111614-47096 - 01.dmp
  Crash time: 15/11/2014 19:37:06
  Bug Check String:
  Bug check code: 0 x 00000101
  Parameter 1: 00000000'00000021
  Parameter 2: 00000000'00000000
  Parameter 3: fffff880'02f65180
  Parameter 4: 00000000'00000002
  Caused by the driver: ntoskrnl.exe
  Caused by the address: ntoskrnl.exe + 75bc0
  File description: NT kernel & system
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7601.18526 (win7sp1_gdr.140706 - 1506)
  CPU: x 64
  Plant address: ntoskrnl.exe + 75bc0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\111614-47096-01.dmp
  Number of processors: 6
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 275 608
  Dump of file time: 16/11/2014-09:36:27
  ==================================================

  ==================================================
  Dump file: 111314-38657 - 01.dmp
  Crash time: 13/11/2014-18:35:27
  Bug Check String:
  Bug check code: 0 x 00000124
  Parameter 1: 00000000'00000000
  Parameter 2: fffffa80'07fa3038
  Parameter 3: 00000000'00000000
  Parameter 4: 00000000'00000000
  Caused by the driver: ntoskrnl.exe
  Caused by the address: ntoskrnl.exe + 4adb5c
  File description: NT kernel & system
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7601.18526 (win7sp1_gdr.140706 - 1506)
  CPU: x 64
  Plant address: ntoskrnl.exe + 4adb5c
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\111314-38657-01.dmp
  Number of processors: 6
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 262 144
  Dump of file time: 13/11/2014-18:35:49
  ==================================================

  ==================================================
  Dump file: 110514-33540 - 01.dmp
  Crash time: 11/05/2014-19:49:30
  Bug Check String:
  Bug check code: 0 x 00000124
  Parameter 1: 00000000'00000000
  Parameter 2: fffffa80'07f7e6c8
  Parameter 3: 00000000'00000000
  Parameter 4: 00000000'00000000
  Caused by the driver: ntoskrnl.exe
  Caused by the address: ntoskrnl.exe + 4adb5c
  File description: NT kernel & system
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.1.7601.18526 (win7sp1_gdr.140706 - 1506)
  CPU: x 64
  Plant address: ntoskrnl.exe + 4adb5c
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\110514-33540-01.dmp
  Number of processors: 6
  Main version: 15
  Minor Version: 7601
  Size of the dump file: 262 144
  Dump of file time: 11/05/2014-19:49:52
  ==================================================

  GT

  Both have been BCC124 two materials

  Stop 0 x 124 is a hardware error
  If you are overclocking try to reset your settings to standard processor and see if that helps.

  If you keep getting the BSOD here are things more than you may want.
  This is usually hardware related, defective heat, memory or processor even if it is "possible" he is associated (rare) driver.
  
  Stop 0 x 124 - what it means and what to try
  Synopsis:
  A "stop 0 x 124" is fundamentally different from many other types of bluescreens because it arises from a complaint of material.
  Stop 0 x 124 minidumps contain very little concrete information, and it is therefore necessary to address the problem as a case of material in an unknown state of distress.
  

  Generic troubleshooting ' Stop 0 x 124 ":

  1) to ensure that none of the hardware components are overclocked. Material which is pushed beyond its design specifications - by overclocking - may malfunction in unpredictable ways.
  (2) ensure that the machine is sufficiently cooled.
  If there is doubt, open the side of the case (be aware of all the relevant conditions guaranteed!) PC and direct an electric fan squarely to the motherboard. Who will rule on most cooling problems (lack of).
  3) update all drivers related to materials: video, sound, RAID (if applicable), NIC... anything that interacts with a piece of hardware.
  It is best to run the latest drivers anyway.
  (4) update the BIOS of your motherboard according to the manufacturer's instructions and clear CMOS.
  Their website should provide detailed instructions on the brand and model-specific procedure.
  (5) rarely, bugs in the operating system may cause "false positives" 0 x 124 events where the hardware wasn't complaining, but Windows thought otherwise (because of the bug).
  At the time of writing, Windows 7 does not have to suffer from a defect, but it is nevertheless important to keep Windows up-to-date.
  6) trying (stress) test these hardware components that can be put to the test artificially.
  The most obvious examples are the RAM and HDD (s).
  For the RAM, use the 3 rd-party memtest86 utility to run several hours a test value. (6-8 passes to stress the ram)
  For hard drives, verify if CHKDSK /R finds any problems on (s), including "bad sectors".
  Unreliable RAM, in particular, is mortal, as well as software, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result the diagnostic utilities does not guarantee that the RAM is free of any defect - only that none have been encountered during the test passes.
  7) as the last of the non-invasive troubleshooting steps, perform a "Vanilla" Windows reinstallation: just the OS itself without additional applications, games, utilities, updates, new drivers - or ANYTHING that does not come from the Windows 7 disc.
  Who stops working mitigate the problem of the 0 x 124, jump to the next step.
  If you run the "Vanilla" installation long enough to convince yourself that not a single 0 x 124 accident occurred, start installing applications and updates slowly, always stopping between successive additions long enough to get an idea of the question if the machine is still free of 0 x 124 breaks down.
  Smash back, obviously the latest addition of software may be somehow connected to the root cause.
  If the stop error 0 x 124 persist despite the above steps, and the equipment is under warranty, consider to go back and ask for a replacement that does not suffer periodic MCE events.
  Be aware that want to perform the subsequent hardware troubleshooting steps can, in some cases, void your warranty:
  (8) clean and carefully remove the dust inside the machine.
  Reinstall all memory modules and connectors.
  Use a can of compressed air to clean the RAM DIMM supports as much as possible.
  (9) If all else fails, start removing items of hardware one by one in the hope that the culprit is something non-essential that can be eliminated.
  Obviously, this type of testing is much easier if you have access to equivalent components in order to perform swaps.

  If you are in the situation to have completed all the steps above without a resolution of the symptom, unfortunately the most likely reason is that the error message is literally correct - something is fundamentally wrong with the hardware of the machine.

  
  
  More advanced reading can be found here from a MS MVP IT PRO
  http://captaindbg.com/bug-check-0x124-whea_uncorrectable_error-how-to-troubleshoot/

• BSOD help (ntoskrnl.exe)

  I recently built a new computer for the first time and I am constantly a BSOD.  After consulting the minidump via the blue screen view files, it refers to the ntoskrnl.exe as the cause, but I suspect that maybe it's a corrupt driver (I could be wrong but).  Due to my lack of experience on this subject, however, I have no idea on how to identify the guilty and so need help.  As a result, I posted a link below containing the minidump files created by my computer and wish for some assistance on the interruption of information (any help would be greatly appreciated).

  http://www.mediafire.com/download/khtsg34cxn75t41/minidump.zip

  Thank you
  WildThing0079

  Great, thank you very much.

  We have various bug different controls:

  PFN_LIST_CORRUPT (4th)

  This indicates that the page frame number (PFN) list is corrupted.

  This error is usually caused by a driver passing a list of descriptor of bad memory. For example, the pilot could call MmUnlockPages twice with the same list. However, this bug control seems as frequently when there is a defective material, most often RAM or HARD disk.

  MEMORY_MANAGEMENT (1A)

  This indicates that an error occurred serious memory management.

  Error checking 1 a, {41287, 0, 0, 0}

  -1 setting of the bug check is 41287 indicating an illegal page fault occurred while now fixed synchronization of work.

  * Addition 41287, we have also the 1st parameter is 403 which indicates the table of page and NFPs are out of sync. It is probably a hardware error, although the device driver causing corruption is possible as well.

  PAGE_FAULT_IN_NONPAGED_AREA (50)

  This indicates that invalid system memory was referenced.

  Bug control 0 x 50 usually occurs after the installation of a faulty hardware or installation failure of material (usually associated with defective RAM, either main memory, L2 RAM or RAM video cache).

  Another common cause is a defective system service installation.

  Antivirus software can also cause this error, as a corrupted NTFS volume can do him.

  System_service_exception (3B)

  This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
  
  This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code.

  -----------------------

  1. AppleCharger.sys is listed and loaded, this is the driver GIGABYTE on / off Charge. See here for more information - http://www.gigabyte.us/MicroSite/185/on-off-charge.htm

  He is well known to cause BSOD, so please delete it as soon as POSSIBLE.

  2 even with gdrv.sys, which is the easy profit from Gigabyte - mobo utility power driver. Remove as soon as possible.

  3 remove and reinstall Kaspersky with temporary Microsoft Security Essentials for troubleshooting purposes:

  Kaspersky - remove http://support.Kaspersky.com/common/service.aspx?El=1464

  MSE - http://Windows.Microsoft.com/en-us/Windows/Security-Essentials-download 

  Kind regards

  Patrick

• BSOD on Windows 8 due to ntoskrnl.exe, DRIVER_POWER_STATE_FAILURE

  Greetings,

  My wife's computer has worked all fine until today where it restarted just randomly while it was idle, and then he did a check-up system and then it started to a black screen where nothing happened. My wife used the option Windows refresh to reset the drivers and all and then it worked fine again. After a short time however she started having a BSOD every 15 to 30 minutes or more.

  

  I used a program called Whocrashed to check dump files and it highlights the ntoskrnl.exe as guilty as possible or from what I understand, it could refer to a driver that works badly, but we know that one.
  Here is the link to the dump files:
  https://drive.Google.com/folderview?ID=0B2U-GIArNJ3YQ2p4T3Bhbkp4Sk0&USP=sharing
  If someone has an idea or can help us out, it would be greatly appreciated.
  Have a great day!

  TQ

  These have been associated with iaStorV.sys Matrix Storage Manager driver - ia32 of Intel Corporation.

  I would like to re - install the latest driver available.  Yours is 2 years and more

• Random BSOD and I do not know why.__Unable to load the image \SystemRoot\system32\ntoskrnl.exe, 0n2 error Win32

  I don't know why this is happening, but I'm getting random BSOD now and then. I tried to point out my system to see if it generates a BSOD, but multitasking 3d and photoshop programs and what's not stress, then when I least expect, BANG! BSOD.
  The last of them, that I had now was in the middle of the night with almost no programs running. The system had worked for some time (one or two days), but nothing was he pointing out at the same time.

  What I think happened was: our microwave shorted out and caused a fuse to blow. But it was on another grid in our House (I hope I make myself clear, because I'm not used to talk about stuff like this in English!) so it should not affect my computer. But at the same time my microwave said "Thank you for everything!" my computer would BSOD. The thing is that my modem, my switch, my router and my NAS is connected to the electric network and my short circuted of switch. And my computer is connected to the switch cable.
  This effect possible that excess tension (or something) has short circuted my switch and 'jumped' power to the switch and on the cable and sending there is a shock to my computer? Or am I just paranoid? Laughing out loud

  I know that the controllers are pushed to the limit of the memory and therefor tolerate very little when it comes to electricity. I ran MemTest4.00 14 passes but I came with nothing. But memtest that tests memory, not the controllers, right? I am watching a fried motherboard?

  I did a windb, but I don't understand what he says. Could someone please translate this for me and give me your opinion?
  In addition, when you run windb, it's tell me am I wrong symbols. -What this means, and where can I get the symbols he wants? And what symbols?

  Microsoft (R) Windows debug 6.12.0002.633 AMD64 Version
  Copyright (c) Microsoft Corporation. All rights reserved.

  Loading dump file [C:\Windows\Minidump\Mini042910-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: * invalid *.
  ****************************************************************************
  * Loading of the symbol may be unreliable without a symbol search path.           *
  * Use .symfix to get the debugger to choose a symbol path.                   *
  * After adjusting your path to symbols, use .reload to refresh the locations of symbols. *
  ****************************************************************************
  Executable search path is:
  *********************************************************************
  * Symbols cannot be loaded because the path is not initialized. *
  *                                                                   *
  * The symbol path can be defined: *.
  * using the _NT_SYMBOL_PATH environment variable.                 *
  * with the help of the there when you start the debugger argument. *.
  * using the .sympath and .sympath + *.
  *********************************************************************
  Cannot load the image \SystemRoot\system32\ntoskrnl.exe, 0n2 error Win32
  WARNING: Unable to verify timestamp for ntoskrnl.exe
  ERROR: Module load completed but symbols can be loaded for ntoskrnl.exe
  Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack2) MP (4 procs) free x 64
  Product: WinNt, suite: TerminalServer SingleUserTS
  Computer name:
  Kernel base = 0xfffff800 '02c4c000 PsLoadedModuleList = 0xfffff800' 02e10dd0
  The debugging session: 23:43:16.368 Thursday, April 29, 2010 (UTC + 02:00)
  System Uptime: 3 days 5:21:50.657
  *********************************************************************
  * Symbols cannot be loaded because the path is not initialized. *
  *                                                                   *
  * The symbol path can be defined: *.
  * using the _NT_SYMBOL_PATH environment variable.                 *
  * with the help of the there when you start the debugger argument. *.
  * using the .sympath and .sympath + *.
  *********************************************************************
  Cannot load the image \SystemRoot\system32\ntoskrnl.exe, 0n2 error Win32
  WARNING: Unable to verify timestamp for ntoskrnl.exe
  ERROR: Module load completed but symbols can be loaded for ntoskrnl.exe
  Loading the kernel symbols
  ...............................................................
  ................................................................
  ................................................
  Loading user symbols
  Loading unloaded module list
  ......
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Bugcheck A, {fffffa7fffffffea, 2, 0, fffff80002c5a95c}

  The kernel symbols are FALSE. Correct symbols to do the analysis.

  *************************************************************************
  ***                                                                   ***
  ***                                                                   ***
  Your debugger is not using the appropriate symbols *.
  ***                                                                   ***
  In order for this command works correctly, your symbol path *.
  should point to .pdb files have the type information complete.      ***
  ***                                                                   ***
  Some (such as the public OS symbols) .pdb files are not *.
  contain the required information.  The contact group that *.
  you provided with these symbols, if you need this command for *.
  work.                                                          ***
  ***                                                                   ***
  Type referenced: nt! _KPRCB *.
  ***                                                                   ***
  *************************************************************************
  *************************************************************************
  ***                                                                   ***
  ***                                                                   ***
  Your debugger is not using the appropriate symbols *.
  ***                                                                   ***
  In order for this command works correctly, your symbol path *.
  should point to .pdb files have the type information complete.      ***
  ***                                                                   ***
  Some (such as the public OS symbols) .pdb files are not *.
  contain the required information.  The contact group that *.
  you provided with these symbols, if you need this command for *.
  work.                                                          ***
  ***                                                                   ***
  Type referenced: nt! _KPRCB *.
  ***                                                                   ***
  *************************************************************************
  *************************************************************************
  ***                                                                   ***
  ***                                                                   ***
  Your debugger is not using the appropriate symbols *.
  ***                                                                   ***
  In order for this command works correctly, your symbol path *.
  should point to .pdb files have the type information complete.      ***
  ***                                                                   ***
  Some (such as the public OS symbols) .pdb files are not *.
  contain the required information.  The contact group that *.
  you provided with these symbols, if you need this command for *.
  work.                                                          ***
  ***                                                                   ***
  Type referenced: nt! _KPRCB *.
  ***                                                                   ***
  *************************************************************************
  Probably caused by: ntoskrnl.exe (nt + e95c)

  Follow-up: MachineOwner
  ---------

  0: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  IRQL_NOT_LESS_OR_EQUAL (a)
  An attempt was made to access an address pageable (or completely invalid) to a
  application interrupt level (IRQL) that is too high.  It is usually
  caused by drivers using a wrong address.
  If a kernel debugger is available, download the stack trace.
  Arguments:
  Arg1: fffffa7fffffffea, memory referenced
  Arg2: 0000000000000002, IRQL
  Arg3: 0000000000000000, bit field:
  bit 0: value 0 = read operation, 1 = write operation
  bit 3: value 0 = not an enforcement operation, 1 = performance operation (only on chips that support this level of State)
  Arg4: fffff80002c5a95c, address memory

  Debugging information:
  ------------------

  The kernel symbols are FALSE. Correct symbols to do the analysis.

  *************************************************************************
  ***                                                                   ***
  ***                                                                   ***
  Your debugger is not using the appropriate symbols *.
  ***                                                                   ***
  In order for this command works correctly, your symbol path *.
  should point to .pdb files have the type information complete.      ***
  ***                                                                   ***
  Some (such as the public OS symbols) .pdb files are not *.
  contain the required information.  The contact group that *.
  you provided with these symbols, if you need this command for *.
  work.                                                          ***
  ***                                                                   ***
  Type referenced: nt! _KPRCB *.
  ***                                                                   ***
  *************************************************************************
  *************************************************************************
  ***                                                                   ***
  ***                                                                   ***
  Your debugger is not using the appropriate symbols *.
  ***                                                                   ***
  In order for this command works correctly, your symbol path *.
  should point to .pdb files have the type information complete.      ***
  ***                                                                   ***
  Some (such as the public OS symbols) .pdb files are not *.
  contain the required information.  The contact group that *.
  you provided with these symbols, if you need this command for *.
  work.                                                          ***
  ***                                                                   ***
  Type referenced: nt! _KPRCB *.
  ***                                                                   ***
  *************************************************************************
  *************************************************************************
  ***                                                                   ***
  ***                                                                   ***
  Your debugger is not using the appropriate symbols *.
  ***                                                                   ***
  In order for this command works correctly, your symbol path *.
  should point to .pdb files have the type information complete.      ***
  ***                                                                   ***
  Some (such as the public OS symbols) .pdb files are not *.
  contain the required information.  The contact group that *.
  you provided with these symbols, if you need this command for *.
  work.                                                          ***
  ***                                                                   ***
  Type referenced: nt! _KPRCB *.
  ***                                                                   ***
  *************************************************************************

  ADDITIONAL_DEBUG_TEXT:
  Use '! findthebuild' command to search for the generation of target information.
  If the build information is available, run '! findthebuild s; .reload ' to set the symbol path and of loading symbols.

  MODULE_NAME: nt

  FAULTING_MODULE: fffff80002c4c000 nt

  DEBUG_FLR_IMAGE_TIMESTAMP: 4b7d238f

  READ_ADDRESS: could not get nt! MmSpecialPoolStart
  Unable to get nt! MmSpecialPoolEnd
  Unable to get nt! MmPoolCodeStart
  Unable to get nt! MmPoolCodeEnd
  fffffa7fffffffea

  CURRENT_IRQL: 0

  FAULTING_IP:
  NT + e95c
  fffff800'02c5a95c?              ???

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  BUGCHECK_STR: 0XA

  LAST_CONTROL_TRANSFER: from fffff80002ca626e to fffff80002ca64d0

  STACK_TEXT:
  fffffa60 '01bde688 fffff800' 02ca626e: 00000000' 0000000 a fffffa7f ' ffffffea 00000000'00000002 00000000'00000000: nt + 0x5a4d0
  fffffa60 '01bde690 00000000' 0000000-a: fffffa7f 'ffffffea 00000000'00000002 00000000'00000000 fffff800' 02c5a95c: nt + 0x5a26e
  fffffa60 '01bde698 fffffa7f' ffffffea: 00000000'00000002 00000000'00000000 fffff800 '02c5a95c fffffa60' 04dbf8b0: 0xa
  fffffa60 '01bde6a0 00000000' 00000002: 00000000 00000000' fffff800 '02c5a95c fffffa60' 04dbf8b0 00000000' 00000000: 0xfffffa7f'ffffffea
  fffffa60'01bde6a8 00000000' 00000000: fffff800 '02c5a95c fffffa60' 04dbf8b0 00000000'00000000 00000000'00000000: 0 x 2

  STACK_COMMAND: .bugcheck; Ko

  FOLLOWUP_IP:
  NT + e95c
  fffff800'02c5a95c?              ???

  SYMBOL_NAME: nt + e95c

  FOLLOWUP_NAME: MachineOwner

  Nom_image: ntoskrnl.exe

  BUCKET_ID: WRONG_SYMBOLS

  Follow-up: MachineOwner
  ---------

  I'm grateful for any help I can get in that case.

  My system is: AMD 9950BE CPU, motherboard ASUS Crosshair II Formula, 4 x 2 giga OCZ 1066 mhz memory, Vista Ultimate 64 bit, ASUS 295GTX GPU

  Postal salvation,

  I think you're in luck. It chances are you are one of those rare cases where the BSOD may not be hardware related. In addition, it is actually pretty rare to have so many errors after a sfc... Wow. I think that alone has helped reduce the risk of an another BSOD and was good insurance against other problems.

  Do you have a chance to check the hard drive? Now, I would like to check the hard drive to see if there may be potential damage to the hard drive as well to help explain this number of errors (return to the material again).

  Here's how to new:

  http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

  I think that advice on the anti-virus scanning are also actually still relevant today. I have a scan of one of the two groups below as soon as you can and let us know the result if you can.

  virus/malware programs:

  Symantec:

  Works in Safe Mode and free:

  _ http://security.symantec.com/sscv6/WelcomePage.asp

  Trend Micro

  _ http://housecall.trendmicro.com/

  Ad-ware/spyware:

  Ad-aware

  http://www.lavasoftusa.com/

  Spybot Search and Destroy

  http://www.safer-networking.org/

  * It is an excellent versatile tool as it will both spyware and malware and has also a small footprint.

  See you soon,.

  Steve <> Microsoft Partner

• Serscan.sys ntoskrnl.exe BSOD

  I started having BSOD pointing to ntoskrnl.exe and serscan.sys. Before the accident, the system gets very insensitive. The Task Manager displays all the information Resource Monitor gets even worse. When I reboot I get BSOD. After a few resets the system up live. I scanned for malware and found nothing. Antivirus shows as well clean. HD Tune says Spin Retry count slightly exceeds threshold and an unknown attribute of a same drive on another more transferred sector Count. There is more than one drive, but HD Tune does not show health is probably that it is 2 TB. It would then be memory or maybe something else? BSOD SkyDrive here

  The accident was reported as being caused by DISK_HARDWARE_ERROR: a closer examination gives us a clue.

  Process of own fffffa800b83b380 Image: RapportService

  0: kd >! THREAD
  GetPointerFromAddress: unable to read from fffff800036ff000
  WIRE fffffa800a968640 Teb 13c8.1678 Cid: 00000000fff9e000 Win32Thread: 0000000000000000 PROCESSOR 0
  Borrow not identity
  GetUlongFromAddress: cannot read fffff8000363dbf0
  Owning process fffffa800b83b380 Image: RapportService
  Joint process s/o Image: n/a
  fffff78000000000: cannot get shared data
  Wait start TickCount 1985375

  You could do either of two things. Completely uninstall 'Trusteer report' and wait to see if the system crashes again, or you can force a crash by running the Driver Verifier, to help locate the faulty module, then post a link to the dump file here, resulting in the body of your next post.

  Driver Verifier - stalking a bad driver to behave.

  http://answers.Microsoft.com/en-us/Windows/wiki/windows_10-Update/Driver-Verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4B6D-95b3-c48669e4c983

• BSOD issue with ntoskrnl.exe

  Hello friends,

  IM currently having the BSOD "IRQL_NOT_LESS_OR_EQUAL" With Driver crash "ntoskrnl.exe" error

  Here's the minidump file.

  https://onedrive.live.com/redir?RESID=373FE6B42355D2CD! 1304 & authkey =! AMPX4Szxm7ffhyE & ithint = the file % 2cdmp

  Specifications of the computer:

  System manufacturer: BIOSTAR Group
  System model: TZ68K +.

  Operating system: Windows 7 Home Premium 64 - bit (6.1, Build 7601) Service Pack 1

  Card name: NVIDIA GeForce GTX 560

  Processor: Intel Core i7 - 2600K CPU @ 3.40 GHz (8 CPUs), ~3.4GHz

  BIOS: BIOS Date: 15/12/11 18:26:05 worm: 04.06.04

  Very respectfully,.

  AJ

  These accidents were related to the corruption of memory (probably caused by a driver).

  Run these two tests to check your memory and find which driver is causing the problem.  Launch auditor.  You don't need to run memtest again unless the auditor is not the cause, or you want to.

  If you are overclocking anything reset by default before running these tests.
  In other words STOP! If you don't know what it means that you're probably not  
  
  
  
  
  1-Driver Verifier (for full instructions, see our wiki here)
  
  2-Memtest. (You can learn more about running memtest here)

• BSOD ntoskrnl.exe + 72 0x0000009f DRIVER_POWER_STATE_FAILURE has 40

  I almost brand new HP ProBOOK 450 G2 with Windows 7 Enterprise, just noticed today the first Memory Dump, thought then to ask... like the laptop is under warranty... laptop computer is on battery power and the battery is dead so saw the light flashing 'orange' and he got the memory dump and he came down, the battery was finished It happened... but its still not the right way to go then... I have through the app "BlueScreenView" about something, but he could not say exactly... searched thing many error BSOD here in the office, but none had the same error, sharing so if someone is kind enough to help.

  Dump file 050415-21028 - 01.dmp
  Time of the accident 04/05/2015-11:01:32
  Bug Check String DRIVER_POWER_STATE_FAILURE
  Bug check code 0x0000009f
  Parameter 1 00000000'00000003
  Parameter 2 fffffa80'07f37a10
  Parameter 3 fffff800'048943 d 8
  Parameter 4 fffffa80'08da0010
  Caused by the driver Ntoskrnl.exe
  Caused by the address ntoskrnl.exe + 72 has 40

  DMP file: http://1drv.ms/1K9FKRC

  Thanks in advance

  ONE

  This phenomenon was related to rtlane.sys NDIS Driver of Realtek Semiconductor Corporation.  I remove the current driver and install the latest driver available.