BSoD, which is related to ntoskrnl.exe error

Hello. I've known a few occasional BSODS, all associated with ntoskrnl.exe. Two of them were 0 x 124, while the most recent is a 0 x 101. I already ran Ccleaner in case it was a registry problem, but I doubt it. I also did a BIOS update for a couple of months. My specs are:

Windows 7 x 64

CPU: AMD FX-6300

GPU: AMD Radeon HD 7750

Motherboard: Asus M5A78L-M LX3

Bluescreenview ran, so I'll post the reports here. Thanks for your help.

==================================================
Dump file: 111614-47096 - 01.dmp
Crash time: 15/11/2014 19:37:06
Bug Check String:
Bug check code: 0 x 00000101
Parameter 1: 00000000'00000021
Parameter 2: 00000000'00000000
Parameter 3: fffff880'02f65180
Parameter 4: 00000000'00000002
Caused by the driver: ntoskrnl.exe
Caused by the address: ntoskrnl.exe + 75bc0
File description: NT kernel & system
Product name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File version: 6.1.7601.18526 (win7sp1_gdr.140706 - 1506)
CPU: x 64
Plant address: ntoskrnl.exe + 75bc0
Stack address 1:
The stack address 2:
Address 3 the battery:
Computer name:
Full path: C:\Windows\Minidump\111614-47096-01.dmp
Number of processors: 6
Main version: 15
Minor Version: 7601
Size of the dump file: 275 608
Dump of file time: 16/11/2014-09:36:27
==================================================

==================================================
Dump file: 111314-38657 - 01.dmp
Crash time: 13/11/2014-18:35:27
Bug Check String:
Bug check code: 0 x 00000124
Parameter 1: 00000000'00000000
Parameter 2: fffffa80'07fa3038
Parameter 3: 00000000'00000000
Parameter 4: 00000000'00000000
Caused by the driver: ntoskrnl.exe
Caused by the address: ntoskrnl.exe + 4adb5c
File description: NT kernel & system
Product name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File version: 6.1.7601.18526 (win7sp1_gdr.140706 - 1506)
CPU: x 64
Plant address: ntoskrnl.exe + 4adb5c
Stack address 1:
The stack address 2:
Address 3 the battery:
Computer name:
Full path: C:\Windows\Minidump\111314-38657-01.dmp
Number of processors: 6
Main version: 15
Minor Version: 7601
Size of the dump file: 262 144
Dump of file time: 13/11/2014-18:35:49
==================================================

==================================================
Dump file: 110514-33540 - 01.dmp
Crash time: 11/05/2014-19:49:30
Bug Check String:
Bug check code: 0 x 00000124
Parameter 1: 00000000'00000000
Parameter 2: fffffa80'07f7e6c8
Parameter 3: 00000000'00000000
Parameter 4: 00000000'00000000
Caused by the driver: ntoskrnl.exe
Caused by the address: ntoskrnl.exe + 4adb5c
File description: NT kernel & system
Product name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File version: 6.1.7601.18526 (win7sp1_gdr.140706 - 1506)
CPU: x 64
Plant address: ntoskrnl.exe + 4adb5c
Stack address 1:
The stack address 2:
Address 3 the battery:
Computer name:
Full path: C:\Windows\Minidump\110514-33540-01.dmp
Number of processors: 6
Main version: 15
Minor Version: 7601
Size of the dump file: 262 144
Dump of file time: 11/05/2014-19:49:52
==================================================

GT

Both have been BCC124 two materials

Stop 0 x 124 is a hardware error

If you are overclocking try to reset your settings to standard processor and see if that helps.

If you keep getting the BSOD here are things more than you may want.
This is usually hardware related, defective heat, memory or processor even if it is "possible" he is associated (rare) driver.

Stop 0 x 124 - what it means and what to try

Synopsis:
A "stop 0 x 124" is fundamentally different from many other types of bluescreens because it arises from a complaint of material.
Stop 0 x 124 minidumps contain very little concrete information, and it is therefore necessary to address the problem as a case of material in an unknown state of distress.

Generic troubleshooting ' Stop 0 x 124 ":

1) to ensure that none of the hardware components are overclocked. Material which is pushed beyond its design specifications - by overclocking - may malfunction in unpredictable ways.
(2) ensure that the machine is sufficiently cooled.
If there is doubt, open the side of the case (be aware of all the relevant conditions guaranteed!) PC and direct an electric fan squarely to the motherboard. Who will rule on most cooling problems (lack of).
3) update all drivers related to materials: video, sound, RAID (if applicable), NIC... anything that interacts with a piece of hardware.
It is best to run the latest drivers anyway.
(4) update the BIOS of your motherboard according to the manufacturer's instructions and clear CMOS.
Their website should provide detailed instructions on the brand and model-specific procedure.
(5) rarely, bugs in the operating system may cause "false positives" 0 x 124 events where the hardware wasn't complaining, but Windows thought otherwise (because of the bug).
At the time of writing, Windows 7 does not have to suffer from a defect, but it is nevertheless important to keep Windows up-to-date.
6) trying (stress) test these hardware components that can be put to the test artificially.
The most obvious examples are the RAM and HDD (s).
For the RAM, use the 3 rd-party memtest86 utility to run several hours a test value. (6-8 passes to stress the ram)
For hard drives, verify if CHKDSK /R finds any problems on (s), including "bad sectors".
Unreliable RAM, in particular, is mortal, as well as software, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result the diagnostic utilities does not guarantee that the RAM is free of any defect - only that none have been encountered during the test passes.
7) as the last of the non-invasive troubleshooting steps, perform a "Vanilla" Windows reinstallation: just the OS itself without additional applications, games, utilities, updates, new drivers - or ANYTHING that does not come from the Windows 7 disc.
Who stops working mitigate the problem of the 0 x 124, jump to the next step.
If you run the "Vanilla" installation long enough to convince yourself that not a single 0 x 124 accident occurred, start installing applications and updates slowly, always stopping between successive additions long enough to get an idea of the question if the machine is still free of 0 x 124 breaks down.
Smash back, obviously the latest addition of software may be somehow connected to the root cause.
If the stop error 0 x 124 persist despite the above steps, and the equipment is under warranty, consider to go back and ask for a replacement that does not suffer periodic MCE events.
Be aware that want to perform the subsequent hardware troubleshooting steps can, in some cases, void your warranty:
(8) clean and carefully remove the dust inside the machine.
Reinstall all memory modules and connectors.
Use a can of compressed air to clean the RAM DIMM supports as much as possible.
(9) If all else fails, start removing items of hardware one by one in the hope that the culprit is something non-essential that can be eliminated.
Obviously, this type of testing is much easier if you have access to equivalent components in order to perform swaps.

If you are in the situation to have completed all the steps above without a resolution of the symptom, unfortunately the most likely reason is that the error message is literally correct - something is fundamentally wrong with the hardware of the machine.


More advanced reading can be found here from a MS MVP IT PRO

Tags: Windows

Similar Questions

  • BSOD, BCCode f9, caused by ntoskrnl.exe, could you please help me with this?

    I get the BSOD with f9 code and I do not understand what is? Could you please advice what may cause this? I'm not sure,
    It happen when I stop or restart (15 minutes with him saying to stop) followed by BSOD (pilot State power failure).
    Once I'm back I can see that Windows has recovered from unexpected shutdown down. Using BlueScreenView tells me that ntoskrnl.exe is the cause.
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    ==================================================
    Name of the file: ntoskrnl.exe
    Address of stack: ntoskrnl.exe + e23f0
    Address: Fffff800'0325e000
    Address: Fffff800'03844000
    Size: 0x005e6000
    Time stamp: 0x5708972e
    Time string: 09/04/2016 13:46:22
    Product name: Microsoft® Windows® Operating System
    File description: NT kernel & system
    File version: 6.1.7601.23418 (win7sp1_ldr.160408 - 2045)
    Company: Microsoft Corporation
    Full path: C:\Windows\system32\ntoskrnl.exe
    ==================================================
    ==================================================
    Dump file: 081316-13447 - 01.dmp
    Crash time: 13/08/2016-12:46:05
    Bug Check String: DRIVER_POWER_STATE_FAILURE
    Bug check code: 0x0000009f
    Parameter 1: 00000000'00000003
    Parameter 2: fffffa80'1a0f1060
    Parameter 3: fffff800'052373 d 8
    Parameter 4: fffffa80'1f739c60
    Caused by the driver: ntoskrnl.exe
    Caused by the address: ntoskrnl.exe + 6f400
    File description: NT kernel & system
    Product name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File version: 6.1.7601.23418 (win7sp1_ldr.160408 - 2045)
    CPU: x 64
    Plant address: ntoskrnl.exe + 6f400
    Stack address 1:
    The stack address 2:
    Address 3 the battery:
    Computer name:
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    Number of processors: 8
    Main version: 15
    Minor Version: 7601
    Size of the dump file: 1 250 528
    Dump of file time: 13/08/2016-12:47
    ==================================================

    Hello

    There is a possibility that there is a problem with a driver on your PC. Here are a few things to try:
    • If you know which driver is causing the problem, update.
    • Make sure your hardware drivers are updated.

    Please keep us updated.

    Kind regards.

  • After sleep ntoskrnl.exe error 0x0000009f DRIVER_POWER_STATE_FAILURE

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    When I put my laptop to sleep by closing the lid or choosing sleep from the beginning, I get a bsod (ntoskrnl.exe 0x0000009f DRIVER_POWER_STATE_FAILURE) when the recovery.
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    Hi chubble10,

    Method 1
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    Method 2
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    Updated a hardware driver that is not working properly
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    Microsoft (R) Windows debug 6.12.0002.633 AMD64 Version
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading dump file [C:\Windows\Minidump\Mini042910-01.dmp]
    The mini kernel dump file: only registers and the trace of the stack are available

    Symbol search path is: * invalid *.
    ****************************************************************************
    * Loading of the symbol may be unreliable without a symbol search path.           *
    * Use .symfix to get the debugger to choose a symbol path.                   *
    * After adjusting your path to symbols, use .reload to refresh the locations of symbols. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols cannot be loaded because the path is not initialized. *
    *                                                                   *
    * The symbol path can be defined: *.
    * using the _NT_SYMBOL_PATH environment variable.                 *
    * with the help of the there when you start the debugger argument. *.
    * using the .sympath and .sympath + *.
    *********************************************************************
    Cannot load the image \SystemRoot\system32\ntoskrnl.exe, 0n2 error Win32
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    Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack2) MP (4 procs) free x 64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Computer name:
    Kernel base = 0xfffff800 '02c4c000 PsLoadedModuleList = 0xfffff800' 02e10dd0
    The debugging session: 23:43:16.368 Thursday, April 29, 2010 (UTC + 02:00)
    System Uptime: 3 days 5:21:50.657
    *********************************************************************
    * Symbols cannot be loaded because the path is not initialized. *
    *                                                                   *
    * The symbol path can be defined: *.

    * using the _NT_SYMBOL_PATH environment variable.                 *
    * with the help of the there when you start the debugger argument. *.
    * using the .sympath and .sympath + *.

    *********************************************************************
    Cannot load the image \SystemRoot\system32\ntoskrnl.exe, 0n2 error Win32
    WARNING: Unable to verify timestamp for ntoskrnl.exe
    ERROR: Module load completed but symbols can be loaded for ntoskrnl.exe
    Loading the kernel symbols
    ...............................................................
    ................................................................
    ................................................
    Loading user symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    Use! analyze - v to obtain detailed debugging information.

    Bugcheck A, {fffffa7fffffffea, 2, 0, fffff80002c5a95c}

    The kernel symbols are FALSE. Correct symbols to do the analysis.

    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    Probably caused by: ntoskrnl.exe (nt + e95c)

    Follow-up: MachineOwner
    ---------

    0: kd >! analyze - v
    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access an address pageable (or completely invalid) to a
    application interrupt level (IRQL) that is too high.  It is usually
    caused by drivers using a wrong address.
    If a kernel debugger is available, download the stack trace.
    Arguments:
    Arg1: fffffa7fffffffea, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bit field:
    bit 0: value 0 = read operation, 1 = write operation
    bit 3: value 0 = not an enforcement operation, 1 = performance operation (only on chips that support this level of State)
    Arg4: fffff80002c5a95c, address memory

    Debugging information:
    ------------------

    The kernel symbols are FALSE. Correct symbols to do the analysis.

    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    Your debugger is not using the appropriate symbols *.
    ***                                                                   ***
    In order for this command works correctly, your symbol path *.
    should point to .pdb files have the type information complete.      ***
    ***                                                                   ***
    Some (such as the public OS symbols) .pdb files are not *.
    contain the required information.  The contact group that *.
    you provided with these symbols, if you need this command for *.
    work.                                                          ***
    ***                                                                   ***
    Type referenced: nt! _KPRCB *.
    ***                                                                   ***
    *************************************************************************

    ADDITIONAL_DEBUG_TEXT:
    Use '! findthebuild' command to search for the generation of target information.
    If the build information is available, run '! findthebuild s; .reload ' to set the symbol path and of loading symbols.

    MODULE_NAME: nt

    FAULTING_MODULE: fffff80002c4c000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 4b7d238f

    READ_ADDRESS: could not get nt! MmSpecialPoolStart
    Unable to get nt! MmSpecialPoolEnd
    Unable to get nt! MmPoolCodeStart
    Unable to get nt! MmPoolCodeEnd
    fffffa7fffffffea

    CURRENT_IRQL: 0

    FAULTING_IP:
    NT + e95c
    fffff800'02c5a95c?              ???

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0XA

    LAST_CONTROL_TRANSFER: from fffff80002ca626e to fffff80002ca64d0

    STACK_TEXT:
    fffffa60 '01bde688 fffff800' 02ca626e: 00000000' 0000000 a fffffa7f ' ffffffea 00000000'00000002 00000000'00000000: nt + 0x5a4d0
    fffffa60 '01bde690 00000000' 0000000-a: fffffa7f 'ffffffea 00000000'00000002 00000000'00000000 fffff800' 02c5a95c: nt + 0x5a26e
    fffffa60 '01bde698 fffffa7f' ffffffea: 00000000'00000002 00000000'00000000 fffff800 '02c5a95c fffffa60' 04dbf8b0: 0xa
    fffffa60 '01bde6a0 00000000' 00000002: 00000000 00000000' fffff800 '02c5a95c fffffa60' 04dbf8b0 00000000' 00000000: 0xfffffa7f'ffffffea
    fffffa60'01bde6a8 00000000' 00000000: fffff800 '02c5a95c fffffa60' 04dbf8b0 00000000'00000000 00000000'00000000: 0 x 2

    STACK_COMMAND: .bugcheck; Ko

    FOLLOWUP_IP:
    NT + e95c
    fffff800'02c5a95c?              ???

    SYMBOL_NAME: nt + e95c

    FOLLOWUP_NAME: MachineOwner

    Nom_image: ntoskrnl.exe

    BUCKET_ID: WRONG_SYMBOLS

    Follow-up: MachineOwner
    ---------

    I'm grateful for any help I can get in that case.

    My system is: AMD 9950BE CPU, motherboard ASUS Crosshair II Formula, 4 x 2 giga OCZ 1066 mhz memory, Vista Ultimate 64 bit, ASUS 295GTX GPU

    Postal salvation,

    I think you're in luck. It chances are you are one of those rare cases where the BSOD may not be hardware related. In addition, it is actually pretty rare to have so many errors after a sfc... Wow. I think that alone has helped reduce the risk of an another BSOD and was good insurance against other problems.

    Do you have a chance to check the hard drive? Now, I would like to check the hard drive to see if there may be potential damage to the hard drive as well to help explain this number of errors (return to the material again).

    Here's how to new:

    http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

    I think that advice on the anti-virus scanning are also actually still relevant today. I have a scan of one of the two groups below as soon as you can and let us know the result if you can.

    virus/malware programs:

    Symantec:

    Works in Safe Mode and free:

    _ http://security.symantec.com/sscv6/WelcomePage.asp

    Trend Micro

    _ http://housecall.trendmicro.com/

    Ad-ware/spyware:

    Ad-aware

    http://www.lavasoftusa.com/

    Spybot Search and Destroy

    http://www.safer-networking.org/

    * It is an excellent versatile tool as it will both spyware and malware and has also a small footprint.

    See you soon,.

    Steve <> Microsoft Partner

  • BSOD on shutdown associated ntoskrnl.exe

    Hello, today I got the BSOD when stop twice. I used the blue screen and it showed that this problem related to ntoskrnl.exe. I here enclose the direction in the dump file. Please help me solve this problem. https://onedrive.live.com/redir?RESID=7B7FCCC78623B4E2%21153

    The unknown device below, is your laptop free fall sensor driver. Please install the driver using the link below.

    [Peripheral problem]

    Error code of device device PNP ID
    Not available ACPI\SMO8810\1 the drivers for this device are not installed.

    ST Microelectronics free fall sensor driver.

    http://www.Dell.com/support/home/us/en/04/drivers/DriversDetails?driverId=CWHJC&FILEID=3201714739&osCode=W764&ProductCode=Alienware-17&LanguageCode=en&CategoryID=UT

    Uninstall Bitdefender, using the uninstall program following the link. Install Microsoft Security Essentials, at least temporarily, until what stabilize us your system.

    Uninstall tools for Bitdefender products.

    http://www.BitDefender.com/uninstall/

    Microsoft Security Essentials.

    http://Windows.Microsoft.com/en-us/Windows/Security-Essentials-download

    Then,.

    You sometimes have a GoFlex, FreeAgent or OneTouch Seagate external drive attached to this system. Please make sure that the drivers for this device are installed correctly, if you do.

    Installing software FreeAgent GoFlex, or OneTouch does not start automatically in Windows.

    http://knowledge.Seagate.com/articles/en_US/FAQ/205515en

  • boot critical file c:\ntoskrnl.exe is corrupt

    Every time I do windows update and then restart, when it configures updates that does not have the login screen, then on my laptop restarts and goes to startup repair. She does every time after that the update and I think it restore my laptop to a working state, because sometimes my files are missing, although she said that no change will be to your files. I used registry booster and there was problems 226 rate was high. When I had repaired problems I installed service pack 1 manually since it wouldn't do it through windows update. When he was made to install the same thing happens again. The problem was boot critical file c:\ntoskrnl.exe is corrupt. From start of the repair, I looked for booster registry to see if he can repair the file, but for some reason it was not on my laptop.

    "Windows NT did not start... Ntoskrnl.exe error message.
    http://support.Microsoft.com/kb/124550

    http://search.Yahoo.com/search?p=Ntoskrnl.exe+is+corrupt&EI=UTF-8&FR=HP-PVDT

  • Configuring updates... Missing or corrupt NTOSKRNL.exe

    Hello

    I have a sony VGN NR260E, (Windows Vista Home Premium) recently on power, windows entered the dreaded

    Configuring updates 1 3 mode...
    She was followed by a reboot that caused the error

    Windows boot manager cannot start Windows...
    File ntoskrnl.exe
    Status: 0xc0000098
    Info: windows could not load because a required file is missing or damaged

    So, fortunately I have a recovery disk and I did a recovery to a previous restore point - and windows came fine. Since then, I have disabled the Windows updates

    The problem is in the power down and turn on the system back in the
    Configuration of updates (followed by a ntoskrnl.exe error restart failure) mode

    The result is that
    1. I cannot turn off without going through this lengthy procedure
    2. I can't get updates

    So, how to stop windows from "reflection", there is somehting to configure (new can't power upward).

    I also tried the fix Windows6. 0-KB937287-v2 - x 86, but when I run it it says it isn't neceassry (or something similar) on my system

    Please help because it is originally no end of grief

    Thank you

    Hello

    Yes it shouldn't affect other updates, however this never caused that it could.

    Good idea to run these just in case where after any hotfix:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ---------------------------------------

    So don't forget to run these two:

    How to reset the Windows Update components?
    http://support.Microsoft.com/kb/971058

    Description of the system update for Windows Vista, for Windows Server 2008 analytical tool, for
    Windows Server 2008 R2 Release Candidate for Windows 7 Release candidate
    http://support.Microsoft.com/kb/947821

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Several BSOD with error different ntoskrnl.exe + 75c00 involving most of the messages

    I am running Windows 7 64 bit on a homemade pc with the Asus motherboard, 8 GB of ram and a quad-core processor amd; If you need more specific information please ask. Most of the Bluescreens have different error messages, but all except one have been
    Ntoskrnl.exe "caused by the driver" and "caused by the address. Most occurred when playing computer games. in the middle of the test I have updated my graphics card drivers and a few various other and I checked the ram to find errors although I should probably give him a half-dozen more going on.

    I will try to download a few zippers of depressed on skydrive. bear with me, I never did this before. NOPE, I can't. I can't even * find * skydrive. Someone please care to direct me to how it works yet? * edit *-it won't let me zip minidumps anyway. I give up. I'm about to perform technical support on this thing with his sledgehammer.

    I tried to analyze the accident using windbg, but it fails to load the symbols for ntoskrnl. Here are some summaries of crash as recovered by the blue screen:

    062713-13478 - 01.dmp 27/06/2013-21:31

    KMODE_EXCEPTION_NOT_HANDLED

    0x0000001E

    FFFFFFFF "c0000005

    fffff800'02e86d9c

    00000000 00000000'

    FFFFFFFF'ffffffff

    Ntoskrnl.exe ntoskrnl.exe + 75c00 NT Kernel & System Microsoft® Windows® operating system Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062713-13478-01.dmp 4 15 7601 276 080 6/27/2013 21:31:51

    062913-14024 - 01.dmp 29/06/2013-07:34:23

    KMODE_EXCEPTION_NOT_HANDLED

    0x0000001E

    FFFFFFFF "c0000005

    fffff800'03159 cd 0

    00000000 00000000'

    FFFFFFFF'ffffffff

    CLASSPNP. CLASSPNP SYS. SYS + 1901 x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-14024-01.dmp 4 15 7601 276 080 29/6/2013 07:35:21

    062913-13384 - 01.dmp 29/06/2013 18:54:47

    IRQL_NOT_LESS_OR_EQUAL

    0x0000000A ffffba80'09f27a60

    00000000'00000002

    00000000 00000000'

    fffff800'02f31c5f

    Ntoskrnl.exe ntoskrnl.exe + 75c00

    NT kernel & system Microsoft® Windows® operating system Microsoft Corporation

    6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-13384-01.dmp 4 15 7601 276 080 29/6/2013 18:55:47

    062913-13962 - 01.dmp 29/06/2013-01:30:16

    PM MEMORY_MANAGEMENT

    0x0000001A

    00000000'00041284

    fffff680'0012 d 001

    00000000'00000250

    fffff700'01080000

    Ntoskrnl.exe ntoskrnl.exe + 75c00 NT Kernel & System Microsoft® Windows® operating system Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318 - 1533) x 64 ntoskrnl.exe + 75c00 C:\Windows\Minidump\062913-13962-01.dmp 4 15 7601 276 080 29/6/2013 13:31:17

    No specific information but if you look at the history of BIOS updated between your BIOS Setup and the last BIOS available you would appreciate that a number of improvements have been made.

    You cannot count any error report when you have detected a faulty RAM. RAM corrupt system files, making it unreliable reports. When you installed the replacement RAM you run the System File Checker.
    http://support.Microsoft.com/kb/929833

    I won't say there is no risk of update the BIOS, but if the instructions are followed carefully you shouldn't encounter any problem. The caveat is that you should not threatened the data files which can easily be saved on an external. You can't replace family photos and others.

  • Receive lots of BSOD due to ntoskrnl.exe, they stopped, but started again after a month

    I get lots of BSOD. I installed "WhoCrashed" and analyze the dump files. Here's what he said:

    Saturday, October 3, 14 17:29:30 GMT PM your computer crashed
    crash dump file: C:\Windows\Minidump\031014-15147-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75B80)
    Bugcheck code: 0x4E (0 x 0x2007E, 0 x 2, 0 20075, 99)
    Error: PFN_LIST_CORRUPT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that the page frame number (PFN) list is corrupted.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem. This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    I have this problem for a long time. I've updated the drivers, windows updates, no effect. But, for some reason, he did not seem since February. But Monday, I used MiniCygwin_GOptimize_v1.34.02 to compress files apk android. He uses a lot of CPU. And after that the BSOD began to reappear. I downloaded the Minidump file and Information System if someone wants to check.

    Let me know the reason for these BSOD and how can I solve this problem.

    Hello

    We have many bug different controls:

    PFN_LIST_CORRUPT (4th)

    This indicates that the page frame number (PFN) list is corrupted.

    This error is usually caused by a driver passing a list of descriptor of bad memory. For example, the pilot could call MmUnlockPages twice with the same list.

    MEMORY_MANAGEMENT (1A)

    This indicates that an error occurred serious memory management.

    Error checking 1A, {5003, fffff780c0000000, 6933, 64ba0002d266}

    -1 setting of the bug check is 5003 which lists free work is corrupt. It is probably a hardware error.

    We also have another 1st parameter:

    Error checking 1 a, {fffff6800005cf40, eab00001beb34867,403, fffff6fc00df59a0}

    - Parameter 1 of the bug check is 403 which indicates the page table and NFPs are out of sync. It is also probably a clerical error.

    ^^ Pointed out that both of the above can still be caused by a driver causing corruption, but it is generally unlikely.

    And another...

    Error checking 1A, {41284, 159a0e001, 104 d 57, fffff70001080000}

    -1 setting of the bug check is 41284 indicating a PTE or the fixed work list is corrupted.

    BAD_POOL_HEADER (19)

    This indicates that a pool header is corrupt.

    Error checking 19, {20, fffff8a00b91df40, fffff8a00b91e020, 50e040c}

    6: kd >! pool fffff8a00b91df40
    Pool page fffff8a00b91df40 region is unknown
    fffff8a00b91d000 size: 4 d 0 previous size: 0 Ntff (allocated)
    fffff8a00b91d4d0 size: 30 size: 4 d 0 PfFK (allocated)
    fffff8a00b91d500 size: 30 size: 30 PfFK (allocated)
    fffff8a00b91d530 size: 10 previous size: 30 (free) NtfE
    fffff8a00b91d540 size: 30 size: 10 Ntf0 (allocated)
    fffff8a00b91d570 size: size previous 10:30 (free) Nbmc
    fffff8a00b91d580 size: 40 previous size: 10 DxgK (allocated)
    fffff8a00b91d5c0 size: c0 size previous: AfdX (protected) process (allocated) 40: fffffa801098c7f0
    fffff8a00b91d680 size: 170 previous size: c0 MPsc (allocated)
    fffff8a00b91d7f0 size: size previous c0: 170 FIcs (allocated)
    fffff8a00b91d8b0 size: 40 size: c0 (allocated) NtFs
    fffff8a00b91d8f0 size: 30 size: 40 (allocated) PfFK
    fffff8a00b91d920 size: 30 size: 30 Ntf0 (allocated)
    fffff8a00b91d950 size: 150 size: 30 FMfn (allocated)
    fffff8a00b91daa0 size: size 160: 150 FMfn (allocated)
    fffff8a00b91dc00 size: 40 size: 160 (allocated) MmSm
    fffff8a00b91dc40 size: c0 size previous: 40 FIcs (allocated)
    fffff8a00b91dd00 size: 10 size: c0 sect (free)
    fffff8a00b91dd10 size: 170 previous size: 10 MPsc (allocated)
    fffff8a00b91de80 size: size previous c0: 170 (allocated) NtFs
    * fffff8a00b91df40 size: size previous e0: c0 (free) * FIcs
            PoolTag FIcs: Context of FileInfo FS-Filter binary stream: fileinfo.sys

    ^^ Block of pool who looked in the page pool belongs to the context of FileInfo FS-Filter flow. This is related to the file system.

    6: kd >! poolval fffff8a00b91df40
    Pool page fffff8a00b91df40 region is unknown

    Validation of the headers of pool the pool page: fffff8a00b91df40

    [Fffff8a00b91d000] page pool is __inVALID.

    System_service_exception (3B)

    This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.

    This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code.

    2: kd > fffff960000a874f ln
    (fffff960'000 a 8720)   win32k! NextOwnedWindow + 0x2f |  (fffff960'000 a 8770) win32k! xxxRemoveDeleteMenuHelper

    ^^ The exception is produced in win32k! NextOwnedWindow.

    -----------------------

    Overall, this looks like the faulty RAM. It's not like there is a foul-smelling waters driver causing memory corruption here, but it is possible. The reason I mention this is because I see it in the crash dumps after dumping the! v

    OVERLAPPED_MODULE: Address overlap 'WinUsb' and 'ssudbus.sys'.

    ^^ WinUsb.sys - pilot class USB Windows system, it is a part of Windows. ssudbus.sys-

    SAMSUNG USB Composite Device Driver. Probably a part of Samsung Kies. Uninstall everything that you can find this topic.

    -----------------------

    Please run Memtest for NOT LESS than 8 ~ (several hours):

    Memtest86 +:

    Download Memtest86 + here:

    http://www.memtest.org/

    Which should I download?

    You can either download the ISO pre-built you want to burn to a CD and then boot from the CD, or you can download the automatic installer of the USB. What this will do is format your USB drive, make a boot device and then install the necessary files. Both do the same job, it's just you that you choose, or you have available (be it CD or USB).

    Note that some older generation motherboards do not support USB boot, your only option is CD (or floppy if you really wanted to).

    How Memtest works:

    Memtest86 writes a series of test patterns for most of the addresses of memory, reads the written data and compares it to find errors.

    The default pass is 9 different tests, varying in the modes of access and test data. A tenth test, bland, is selectable in the menu. He wrote all the memory with zeros, then sleeps 90 minutes before checking to see if the bits have changed (perhaps because of refresh problems). This is repeated with all those for a total time of 3 hours by pass.

    Many chipsets can report RAM speed and timings by SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclockee, Memtest86 can test that memory is free of error with these faster settings.

    Some hardware is able to report the status of the "PAT" (PAT: active or PAT: disabled). This is a reference to the Intel performance acceleration technology; There may be the BIOS settings that affect this aspect of memory synchronization.

    This information, if it is available for the program, can be displayed via a menu option.

    Other questions, they can most likely be answered by reading this excellent guide here:

    http://Forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

    Kind regards

    Patrick

  • BSOD - Server 2008 R2 - ntoskrnl.exe

    I had a problem recently with a BSOD that passes several times during the day. I newspapers DMP and used BlueScreenView to obtain some basic information (I know that it is also useful that it doesn't help) which seems to show that ntoskrnl.exe is at the origin of accidents. There are 6 Server, 1 is used by the LATTER and does not seem to have had this problem while the other 5 are part of a balanced load environment and have been seen this problem in some cases, 5 times a day. Here are the servers from RD.

    The servers were all working perfectly well until our company has purchased and installed a piece of software called screwdriver. This software seems to be the cause of accidents and I contacted their support in this regard. But while I'm waiting I think it is perhaps a good idea to ask if the DMP files might actually provide more information as to what specifically is causing accidents.

    For those who don't know, the screwdriver is a utility to help you with printing (printing from the Desktop server remotely to the workstation using the screwdriver driverless driver) and I wonder if there is a specific model of printer causing accidents or a driver side specific workstation or if its just one or a few users who cause accidents. Obviously BlueScreenView is not giving any information good but if the DMP file contains more information that might help I understand that it is worth looking into.

    The BSOD error is below:

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.18.10

    Locale ID: 1033

    More information about the problem:

    BCCode: f4

    BCP1: 0000000000000003

    BCP2: FFFFFA801CCD9060

    BCP3: FFFFFA801CCD9340

    BCP4: FFFFF80001D85270

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 18_3

    Files helping to describe the problem:

    C:\Windows\Minidump\112414-48500-01.dmp

    C:\Users\***\AppData\Local\Temp\17\WER-2765148-0.SysData.XML

    Read our privacy statement online:

    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\system32\en-US\erofflps.txt

    Any help is appreciated.

    Thank you

    Ryan

    Ryan

    You should also put this on Technet and I will increase it there as well.

  • BSOD ntoskrnl.exe + 72 0x0000009f DRIVER_POWER_STATE_FAILURE has 40

    I almost brand new HP ProBOOK 450 G2 with Windows 7 Enterprise, just noticed today the first Memory Dump, thought then to ask... like the laptop is under warranty... laptop computer is on battery power and the battery is dead so saw the light flashing 'orange' and he got the memory dump and he came down, the battery was finished It happened... but its still not the right way to go then... I have through the app "BlueScreenView" about something, but he could not say exactly... searched thing many error BSOD here in the office, but none had the same error, sharing so if someone is kind enough to help.

    Dump file 050415-21028 - 01.dmp
    Time of the accident 04/05/2015-11:01:32
    Bug Check String DRIVER_POWER_STATE_FAILURE
    Bug check code 0x0000009f
    Parameter 1 00000000'00000003
    Parameter 2 fffffa80'07f37a10
    Parameter 3 fffff800'048943 d 8
    Parameter 4 fffffa80'08da0010
    Caused by the driver Ntoskrnl.exe
    Caused by the address ntoskrnl.exe + 72 has 40

    DMP file: http://1drv.ms/1K9FKRC

    Thanks in advance

    ONE

    This phenomenon was related to rtlane.sys NDIS Driver of Realtek Semiconductor Corporation.  I remove the current driver and install the latest driver available.

  • BSOD help (ntoskrnl.exe)

    I recently built a new computer for the first time and I am constantly a BSOD.  After consulting the minidump via the blue screen view files, it refers to the ntoskrnl.exe as the cause, but I suspect that maybe it's a corrupt driver (I could be wrong but).  Due to my lack of experience on this subject, however, I have no idea on how to identify the guilty and so need help.  As a result, I posted a link below containing the minidump files created by my computer and wish for some assistance on the interruption of information (any help would be greatly appreciated).

    http://www.mediafire.com/download/khtsg34cxn75t41/minidump.zip

    Thank you
    WildThing0079

    Great, thank you very much.

    We have various bug different controls:

    PFN_LIST_CORRUPT (4th)

    This indicates that the page frame number (PFN) list is corrupted.

    This error is usually caused by a driver passing a list of descriptor of bad memory. For example, the pilot could call MmUnlockPages twice with the same list. However, this bug control seems as frequently when there is a defective material, most often RAM or HARD disk.

    MEMORY_MANAGEMENT (1A)

    This indicates that an error occurred serious memory management.

    Error checking 1 a, {41287, 0, 0, 0}

    -1 setting of the bug check is 41287 indicating an illegal page fault occurred while now fixed synchronization of work.

    * Addition 41287, we have also the 1st parameter is 403 which indicates the table of page and NFPs are out of sync. It is probably a hardware error, although the device driver causing corruption is possible as well.

    PAGE_FAULT_IN_NONPAGED_AREA (50)

    This indicates that invalid system memory was referenced.

    Bug control 0 x 50 usually occurs after the installation of a faulty hardware or installation failure of material (usually associated with defective RAM, either main memory, L2 RAM or RAM video cache).

    Another common cause is a defective system service installation.

    Antivirus software can also cause this error, as a corrupted NTFS volume can do him.

    System_service_exception (3B)

    This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.

    This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code.

    -----------------------

    1. AppleCharger.sys is listed and loaded, this is the driver GIGABYTE on / off Charge. See here for more information - http://www.gigabyte.us/MicroSite/185/on-off-charge.htm

    He is well known to cause BSOD, so please delete it as soon as POSSIBLE.

    2 even with gdrv.sys, which is the easy profit from Gigabyte - mobo utility power driver. Remove as soon as possible.

    3 remove and reinstall Kaspersky with temporary Microsoft Security Essentials for troubleshooting purposes:

    Kaspersky - remove http://support.Kaspersky.com/common/service.aspx?El=1464

    MSE - http://Windows.Microsoft.com/en-us/Windows/Security-Essentials-download 

    Kind regards

    Patrick

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