Bug dual monitor

I wanted to just pass this along to anyone with a double screen and Robohelp 7. (I have NO experience with Robohelp 5).

I telework during most of the week and fly away in the Office for the rest. At the office, I have a dual monitor with a laptop docking station, and at home, I'm working on my laptop without a monitor attached.

I learned this the hard way. If you compile Robohelp or perform any function at all that displays a dialog box, Robohelp, 'remembers' that monitor this dialog box is displayed to and it displays on the same screen next time, UNLESS you drag the dialog to the other monitor. It does not matter if you go to one "monitor 1" setting.

Example: You compile your project and the dialog box publish poster on your secondary monitor. If you drag this to your main monitor dialog box, the dialog box will display on your screen main next time you compile. If you leave the dialog box where it is, it will display on your secondary display next time.

Then, to work my dialogues were all showing on my secondary monitor. I unplugged my laptop and it took home, and whenever I have compiled, I could not see the dialog box. I had this "ding" you get when a dialog is open, so I could not close Robohelp or anything. When I went to the Task Manager, the application is active. The only way I could close out of it was to end the program via the Task Manager.

I learned that Robohelp was stubbornly poster on a non-existent second monitor dialog box. My settings at home were for "monitor 1" and he ALWAYS thought that I had two and hung at my request. I could go through the process by pressing enter, but I didn't know what I was getting into because I didn't see it.

The fix was simple. When I returned to the office, I have compiled a project and the dialog box displayed on the secondary monitor. I dragged to the main screen and in the process of publication. Then I compiled again and verified that Robohelp dialogues were now or by default in the main screen. I had nothing to do, and it worked fine even when I compiled on my laptop.

I wanted to just pass this along to anyone with a double screen and Robohelp 7. (I have NO experience with Robohelp 5).

I telework during most of the week and fly away in the Office for the rest. At the office, I have a dual monitor with a laptop docking station, and at home, I'm working on my laptop without a monitor attached.

I learned this the hard way. If you compile Robohelp or perform any function at all that displays a dialog box, Robohelp, 'remembers' that monitor this dialog box is displayed to and it displays on the same screen next time, UNLESS you drag the dialog to the other monitor. It does not matter if you go to one "monitor 1" setting.

Example: You compile your project and the dialog box publish poster on your secondary monitor. If you drag this to your main monitor dialog box, the dialog box will display on your screen main next time you compile. If you leave the dialog box where it is, it will display on your secondary display next time.

Then, to work my dialogues were all showing on my secondary monitor. I unplugged my laptop and it took home, and whenever I have compiled, I could not see the dialog box. I had this "ding" you get when a dialog is open, so I could not close Robohelp or anything. When I went to the Task Manager, the application is active. The only way I could close out of it was to end the program via the Task Manager.

I learned that Robohelp was stubbornly poster on a non-existent second monitor dialog box. My settings at home were for "monitor 1" and he ALWAYS thought that I had two and hung at my request. I could go through the process by pressing enter, but I didn't know what I was getting into because I didn't see it.

The fix was simple. When I returned to the office, I have compiled a project and the dialog box displayed on the secondary monitor. I dragged to the main screen and in the process of publication. Then I compiled again and verified that Robohelp dialogues were now or by default in the main screen. I had nothing to do, and it worked fine even when I compiled on my laptop.

Tags: Adobe

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