Buy recovery disks NOT working - Compaq sr2020nx

SYSTEM SPECS:

http://support.HP.com/us-en/document/c00749174

ORIGINAL PROBLEM:

Hello.  I am working on a friends Compaq sr2020nx PC where the hard drive gone bad.  The disk was diagnosed as bad that he's not INTELLIGENT diagnostics in the BIOS.  It is not available when booting from a live Linux or as a slave drive in 2 different computers running one XP Pro Windows 7 other.  The hard drive is definitely bad.  He had not burned the recovery discs before the disk leave so I ordered the recovery disc from Compaq/HP for $15.

8

The system came with XP MCE 2005 64-bit.  The disks that HP/Compaq let me order were the 64 Windows XP MCE SP2 recovery.  There are 3 DVD provided.  2 are recovery disks and 1 is complementary.

The new drive is a Western Digital SATA 320 GB.

WHAT DOES NOT WORK NOW

With the new installed hard drive I boot from the #1 system recovery disk.  I get a message that says "no operating system installed or damaged partition.  Press 'R' to perform a full restore of the PC. »

I press R.

I get a message on the bottom of the screen that reads, "Preparation of partition recovery - please wait." with a progress bar under.  That completes it.

Next message I get is 'start the PC recovery.'

The screen then goes to the word "COMPAQ" in big red letters on the screen with a small progress red bar that scrolls under it.  (Kind of like when XP starts when you have the "XP" logo and the Green scroll bar just below.)

COMPAQ screen remains for almost an hour before I get a blue error screen: 0x0000007B that reads something to the effect of Windows stopped to keep from harm the system runs chkdks etc...  According to HP/Compaq support pages

http://support.HP.com/us-en/document/bph07144 I'm supposed to try to redo recovery.  Same thing is going to always ending in the Blue error screen.

I TRIED THINGS

That's the problem.  I can't get the purchased recovery disks to restore the system.  I tried cleaning the DVD, using a different DVD player, but always the same.  I am able to install and run Linux on the hard drive and the computer works fine.  I can install Vista 64-bit on the hard drive and it works fine.

I checked the hard drive after you start the recovery process and it fails.  It seems that the recovery disc creates a FAT32 partition of 8.5 GB and copies on some files.  It leaves the rest of the disk unallocated as if there is never that far in the recovery process.  I tried recovery after having 1 partition and format.  The recovery disk when it is run again will create the 8.5 GB FAT32 partition and leave the rest of the disk unallocated.  I tried to create a single partition to the unallocated space, and then rallied but still not the COMPAQ screen for an hour and then fail.

At this point I don't know what else to do.  It seems to me there is something wrong with the image discs that Compaq has sent me.  Something to do with the drivers SATA is not on it?

Any ideas?  Thank you.

I solved the problem by using a 200 GB IDE hard drive, I had in another computer.  The recovery disks worked fine with this drive.  There is nothing wrong with the Western Digital 320 GB disk but for some reason it wouldn't work with the recovery discs in the Compaq.  Maybe it's a SATA I vs SATA II issue or a driver problem with restore disks.

Tags: HP Desktops

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