C309a Photosmart AIO prints ok wireless but does not havea analysis option

I have installed, reinstalled, have chess 3 and level 4 uninstall many for = imes and cannot get the scan to work function unless I connect the printer using a USB cable.

I created a static IP 192.168.0.6 and this works well for wireless printing.

The wireless network test report shows the connection to 192.168.0.6 with an excellent signal strength.

All categories in the summary of tests show 'pass' and no other network detected.

The router is open, without passwords or encryption.

I disabled my firewall/protection virus on the pc and the router. (even if it prints ok wireless)

The computer is a HP Envy23 touch

The operating system is Windows 8.1 update

In addition, the HP solution Center fails to install.

I did a "factory reset" on the printer.

It drives me CRAZY!

Can anyone offer a solution?

Finally fixed!

If someone elsehas this problem, here is what worked for me.

Run the uninstall of level 3

remove all the Photosmart left of files in C:\program files (x 86)

Open regedit, find and delete all entries "Photosmart".

run cCleaner registry cleaner twice

reset

If the network check out is enabled, you will find the printer listed under "devices and printers".

run print and scan doctor and let it download and install the software.

I hope that someone help avoid pain inflicted by is not HP do a correct uninstallation.

Tags: HP Printers

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