C309g-m

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• HP 7500 has: has HP 7500 or HP C309g can print in black

  My HP 7500 has no my HP C309g can print in black. The 7500 had the same problem before, so I went to my other printer for a month and he got mysteriously? Now, will not print in black. Yes, genuine inks, cleaning head complete and I tried, but the chances of the two get a dirty print head at the same time is microscopic.

  Hi @kanshaku

  I want to help you be able to use two printers again. I understand that the black ink is not working. Please start with the procedure described in the following document; The problems of print quality for the HP Officejet 7500 (E910a and E910c) to Grand Format Printer e-all-in-one series.  This document applies to these two printers because they have such similar ink systems.

  If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest that if the printhead and the printer he are out of warranty.  Hot water rinse printhead - HP ink printers of the series with removable head.

  I have recommended this solution to others and have been successful, but I can't guarantee that this will solve the problem, it is a term of type line of effort. I hope it helps.

  PaganC wrote:

• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• Extremely slow printing wireless with HP Photosmart Premium C309g-m

  I see extremely slow print speeds when printing from a Mac or a Windows XP system on a new printer HP Photosmart Premium C309g-m wireless. The printer starts printing immediately when I request a print, but it only prints one line. It will take about 15 minutes then to print the rest of the page, each print after a very long break line. Print demo page doesn't exhibit this problem, only documents of programs such as Word 2008, Safari, and Firefox (I tried firefox on PC and Mac) are affected.
  
  If I connect to the printer via a USB connection it prints very well, so this problem seems to be the only wireless printing.
  
  Printer: HP Photosmart Premium C309g-m
  Computer: Mac mini (late 2009 model) (also tried a Windows XP laptop, by comparison using the latest drivers from the HP website)
  OS: Mac OS X 10.6.2 with all available updates installed
  Method of connection: cable Ethernet connection to the router wireless
  Printer drivers: version 2.2.1 (Apple provided, drivers HP never installed as system comes with 10.6)
  Wireless router: Apple TimeCapsule (early 2009) 1 TB, honing a/d and modes of b/g on 2.4 and 5 GHz. TimeCapsule is in transition as the DSL modem handles DHCP service mode
  Encryption: WPA2 Personal, no MAC filtering or hide the SSID.

  IP addressing scheme: all addresses are distributed by the server DHCP without reservation of any kind

  The TimeCapsule is sitting three inches from the printer and the printer indicates the complete signal. Connecting the printer to the wireless network and setup of the printer on the Mac went off without a hitch. Only when you print a test document discover us the problem. The wireless network will behave as expected when you access Internet from Mac and Windows devices (tested with a laptop computer Dell XP and a MacBook with OS X 10.6.2), so I don't see any problem with the wireless network together.
  
  Attempt to use:
  1 reboot and power off, wait, restart the computer
  2 reset the print subsystem, the printer off and on again and reinstall the printer

  3. disconnect the power to the printer and let it sit for several minutes before trying to print wireless.
  
  None of them worked.

  I don't know exactly what is happening... I'll have to think about.

  Looks like you're running with the current configuration.

  Can we call this resolved?

• Photosmart Premium C309g: What is the shortcut to 'Add a device' for?

  Greetings,

  I have a shortcut on my desktop, titled "add a device - Photosmart Premium C309g-m". The shortcut is:

  "C:\Program Files (x 86) \HP\Digital"-AddADevice

  By clicking the shortcut wonder how I will connect the device (USB, network or WiFi).

  This should have been deleted after that I installed my printer? Is it safe to delete?

  Thank you

  Shane.

  Yes, right click, delete.

• Can multiple Photosmarts (7510 and C309g) be configured to scan on the same computer?

  I have an Acer PC Windows 7 with an AMD Athlon X II processor, 4 GB of RAM.

  I have Photosmart C309g and everything-each 7510, both connected via wi - fi, using different IP addresses that are not in conflict with other devices on my network.

  I executed the complete installation for both HPs.

  I can print either, but I can scan only using the 7510.

  When I open the HP scan diagnostic, it does recognize that the 7510 - the c309g is not yet listed.

  I noticed only 7510 application record contains a HP scan application and it also recognizes that the 7510.

  There is no application scan c309g folder.  I tried Win 7 Windows Fax and Scan application but that also recognizes as the 7510.

  1. is there a way to configure the system so that it can print and scan from these two Photosmarts?

  2. If the scanning using a 7510 and c309g does not work, could I use a 7510 both a 7520?

  Hello Osiris43,

  Welcome to the HP forums! I understand that you are unable to scan a document using the Photosmart Premium C309.

  You should have two printers scanning capabilities, because they have a different software. The Photosmart printer using the Solution Center and the Photosmart 7510 uses the Printer Wizard.

  I suggest you uninstall/reinstall the software Photosmart Premium C309. Please follow these steps:

  Please follow this HP document uninstalling the software of the printer.

  Then, perform a clean boot on your computer. I'll give you a Microsoft document on this step here.

  Now, install the full features on the site of HP software here. Choose your operating system that is appropriate; 32-bit or 64-bit.

  Once installation is complete, please click on the document to Microsoft, and "how to reset the computer to start normally after a clean boot."

  Please send me your troubleshooting steps.

• HP Photosmart Premium C309g: 10 Windows printer driver for HP Photosmart Premium C309g

  Where can I find a Windows 10 driver for HP Photosmart Premium C309g printer?  I tried the Printer Wizard and it didn't work.  Thank you

  Thanks, it worked!

• HP Photosmart Premium all-in-One Printer - C309g dose it supports eprinting

  dose

  All-in-one printer, HP Photosmart Premium - C309g eprinting airprinter support

  Hello

  Great question, I have attached a link below that shows what printers support missions/ePrint AirPrint.  There is another option for the HP Photosmart Premium so depending on your model, which houses the ePrint and Biz.  There is more information on this subject on the ePrint link below.

  Good luck!

  http://h10025.www1.HP.com/ewfrf/WC/searchresults?tmp_product=HP+Photosmart+Premium+All-in-One+Printer+-+C309g & Product = 3793676 & tmp_qt = ePrint & CC = US & DLC = in & LC = in & Submit=.

  

• HP c309g: scans not save (vista OS)

  Hello and thanks for any help in advance!

  Just bought the HP c309g all-in-one and I'm happy up here EXCEPT... I can't find my scans ANYWHERE. When I record in the computer, they are not where the system tells me that they should be. I even changed the destination folder, and yet... nada. nothing. No digitized file.

  Tried scanning the printer itself and a center of solution. No error received. It seems that if everything is working properly - can even preview. But nothing seems to register on the computer.

  Any suggestions?

  Thank you kindly!

  Message edited by Shanynn on 30/11/2009 19:32

  Thank you very much!

  The following solution worked:

  "The problem comes from a dll not being upgraded in the Cue 13 install.

  The correct version of this dll can be found here - filename hpqxmlul.dll

  FTP://noscnfil:[email protected]/

  Save this file on your PC and then copy it to the correct location.

  For 32 bit

  C:\Program Files \Digital Imaging\bin

  For 64-bit

  C:\Program Files (x 86) \HP \Digital Imaging\bin

  After you have copied the file to the correct location and replaced one that was it restart the PC and scanning problem should disappear. »

• C309g: c309g print in pink

  Hi guys,.

  For many months now has been printing my printer in pink. Went to officeworks they said that it is the print head, could be damaged. Since I have a lot of ink in stock, I like this repaired. Could you please say solutions

  Thank you

  Matt

  In the paper here troubleshooting steps can help solve some colors print incorrectly on your c309g Photosmart black.

• HP C309g: Problems printing with photo paper and not A4 paper

  My HP 309 g perfectly print a picture on A4 paper without flaws. However, whenever it prints the exact image even on HP Premium Plus photo paper, the colors are weird - not black, but the yellow blues and roses. I removed the print head and carefully cleaned and aligned the printer nothing helps. Verification of diagnosis HP shows no failure at all. The obvious flaw must be with the photo paper, but I am not convinced that this is the real problem. Can someone help with this really weird problem please?

  Hi @Quackers,

  Welcome to the HP Forums!

  I'm happy to help with your PS C309g

  I would normally be with you that photo paper would be at fault, but as HP paper, it should be good. I realize, this may be irrelevant, but make sure that you load the face of photo paper (print side) down so that it prints on the right side of the paper.

  If you load it properly however, which I am sure you are, I suggest that you try the steps in this document to solve the problems of quality Print to the HP Photosmart Premium all-in-One Printer Series (C309) .

  Let me know how things are going for you!

  Happy holidays!

• Photosmart Premium c309g-m: cannot print from word and excel files

  Hello

  My question previous (25/02/2016 09:44) problems with the HP Solution Center has been resolved today - I can open the program and I can scan.

  But now I can not print word and excel files - the paper is completely empty. I can print emails from google, but they are difficult to read.

  In Control Panel, devices and printers, I have until now had a HP printer: HP0BAC44 (HP Photosmart Premium C309g-m) but now I also have the printer: HP Photosmart Premium C309g-m (Standard). Who would have something to do with the problem? I tried printing from two of them, but the result is the same as mentioned above.

  Can you help me please?

  Thank you

  Peter S.

  Hello

  Bought a new printer (Envy 5646), and all my problems are solved.

  Thank you

  Peter S.

• C-309 g HP Photosmart Premium: Incompatible print head - new cartridges for C309g

  Cleaned all the contacts on the print head as shown on the HP website that I wasn't getting any 'black' to get out.  All other colors worked very well.  Noticed that there is a generation of black ink on the print head upward.   Put everything in.  It did the alignment, but he does not terminate.  I had a recording error to restart the printer.  This and now I have and incompatible print head message.  Open a new ink cartridge and I still get the same error.  In addition, all went out again and verified, and there was ink black build-up on the contacts on the print head again.  Any suggestions?  Ink cartridges HP isn't some off the mark.

  Try these Youtube videos.

  https://www.YouTube.com/results?search_query=C309g+PRINTHEAD

  Find out more if necessary.   If this does not work, your printer is toast.

• HP Photosmart Premium C309g-m: adding a printer wireless

  I try to add a wireless printer to my laptop Toshiba Satellite A505 running 64-bit Windows 7 SP1.  When I go to devices and printers and click Add a printer, and select Add a network, wireless or Bluetooth printer I get two entries for the same HP printer

  Printer Name                                                                                                    Address

  HPxxxxxx (HP Photosmart Premimum C309g-m) http://192.168.1.10:3910 /

  Photosmart C309g-m (HP) 192.168.1.10 Premimum

  These are the same printer.  We must I use and why?

  Hello @MAHRJB ,

  Welcome to the HP forum.

  I understand that you have a question about two different printers you see when you try to add a printer.

  HP has worked with microsoft to put the simplest version of the printer drivers in the windows operating system.

  It works little inspiring plug-and-play.

  This is a nice feature for the windows operating system, but it supports only the most characteristic of the printer.

  It appears as HPxxxxxx (your printer here) http://000.000.0.0

  Choose this one will give you the ability to print.

  I would recommend another option you see. This will give you a better use of your printer.

  I hope this helps.  Let me know if you have any other questions.

• Incompatible print cartridge error C309g.

  Incompatible print cartridge error C309g. When replacing foul 564 XL (black), now I get this message. The new cartridge works in another printer that uses 564 XL. Went ahead and tried another brand new 564 XL - same message. Have turned printer on and outside. Is there a way to reoot, clean or otherwise set the printer before assuming it's really broken? Other suggestions?

  UPDATE: this has been resolved with a hard reset. I found how to do this in another post (thanks bassergitz!). How to do a hard reset or 'dirty power up': when the printer is on, pull on the power cord to the printer and the wall. After 30 seconds reconnect power to the wall and printer. It will take several minutes to initialize.

• Photosmart Premium C309g - print in color, not black

  I have a Photosmart Premium C309g which, until a day or two before, worked very well. Black ink does not work.

  I tried already. .

  • Change both black cartridges (regular and photo)
  • Cleaning
  • Alignment (when I try to align printer says "Alignment failed."

  Print fine - but not black color.

  Problem happens both when printing from a computer, as well as select black copy then copy - gives only a blank page.

  Printer on a network and is used for both Mac and Windows 7.

  You can give me any help would be appreciated.

  Thank you.

  Try the suggestion in this thread to soak the printhead.