C410a - problems with scanning and copying

Recently bought a new computer (Windows 7 64-bit).  The old computer had the c410a Photosmart all-in-one installed and works without any problem.  PCMover to transfer files from the old computer to the new.  Had some problems at the beginning, but downloaded the drivers for the c410a and could do print from the computer.  However, it does not scan or copy.  I've uninstalled and reinstalled the software several times to drive and keep it for the same problem.

If I try to scan or copy of the printer, I get an error message saying that I should try to scan/copy of the computer instead.  When I try to use the HP Solution Center, I get an error message that says: Hpqdirec.exe - system error - "the program can't start because libexpatw.dll is missing on your computer.  Try reinstalling the program to fix this program. "Then a second message appears that says Configuration ASF Broadcom -"system is busy and can not initialize.  Try again later. "As I said, I tried to reinstall the software that came with the printer several times and still get the same error messages.

So, what don't get me?

Any help is greatly appreciated.  Thank you very much.

Well, I think that I thought about it.  When I reinstalled the software, I assumed that all software has been reinstalled.  But apparently, only the drivers were installed and not the HP Solution Center software.  Is returned on the disc, saw a button for installing additional software, and then installed the Solution Center and that seems to have solved the problem.

Tags: HP Printers

Similar Questions

  • scanning and copying problem

    Hi all

    I have an officejet pro 8600. He developed a failure when scanning and copying only. It prints very well. When scanning/copying in black and white I get only a series of black lines vertical, probably 100 or more, arranged like a bar code. When you use the color I get 3 or 4 vertical lines in cyan. I do not hear from the current page scanned/copied. I suspect the scanner itself is faulty, but any help would be received with gratitude.

    Thanks Steve

    Hi Steve.

    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    Sorry to hear you have a problem with lines on your Scan and copy.  I got it exactly the same problem with this printer very and I could solve the problem by making a simple step. Now, this will sound a bit crazy and I hope you are open minded.  Plug the power cable directly into a wall... pretty crazy huh?  HP printers have already built in surge protector, and if you have connected it to a power supply/Strip bar, the printer will get all the power it needs to function properly. You are probably currently you are yourself, "Ive always had this printer connected to a strip/Bar and have never had any problems.  Well, let me tell you that you probably had issues with the printer that only they were issues that you would not notice.  Brightness, the screen feel slower, a little more time to get out of the way 'sleep'... that are just a few things that could took place in the Strip bar.  Just so you know I'm not send you smoke signals, this is a document that shows all the questions when it is connected to an uninterruptible power supply/Strip/surge protector power.  Now, if this does not resolve your problem, I need for you to let me know so that I can give you other possible fixes for this issue.

    I'm always here to help then feel free to write again.

    Thanks for your time Steve.  Let me know how make you out.

  • Photosmart C5180 scanning and copy problem

    Scanning and copying service, computer and also the printer button produce entirely black (not empty) pages with lines vertical and horizontal of different shades of black.

    Uninstalled, reinstalled, used doctor scan, download software uptodate and the driver. What can I do else?

    Author: heborn

    Hello 11540.

    Try to reset the all-in-one (turn off and on again).

    Then try to copy using the control panel buttons, but open the scanner cover to see if the light is turn on. If this isn't the case, then I'm afraid this is a hardware failure and you will need the service unit.

    See you soon!

  • Error - Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Cannot read any DVD.

    Original title: unable to play any DVD

    "Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

    I tried to update all the drivers but the problem persists

    Hi Neil,

    1. have you made any hardware changes or software on the computer before this problem?

    2. what version of windows Media Player do you use?

    You can follow this link & check if the problem persists.

    Windows Media Player Error Message help


    Reference:
    How to troubleshoot issues that occur when you play a DVD in Windows XP?

    Hope the helps of information.
    Please post back and we do know.

  • My laptop is windows 7 and with most of DVD it says that there is a problem with the digital copy. I'm also having trouble changing the region

    the exact message is: "windows media player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Try to install a driver available for your video card. When I click close it comes with this another message saying that my DVD system is set to the region one and I need to change it to region 2. I have change for the region, but he said: "Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region. ». I don't know what to do.

    There is a chance that the free VLC Media Player
    would be to read your DVD without changing the region code.

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    VLC Media Player
    http://www.filehippo.com/download_vlc/
    (works on XP/Vista/7)

  • I can't play DVDs in Windows Media Player 12 on Windows 7 Pro and get this error msg: Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection.

    Hello, thanks for reading and helping me.

    I try to play a legitimate, belonging to DVD, but Windows Media Player 12 will not play on my computer Windows 7 Professional.  The DVD worked a few days ago, but all of a sudden, I get the following error message:

    "Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

    I did a lot of research of these forums and on the ' net.  Here are the suggested steps I tried without success:

    • I tried VLC player.  This works.  However, rather than use this workaround, I wish to find a solution to my problem WMP/WMC.
    • I tried several DVD for years over the last decade.  These DVD works on my laptop, also running Windows 7 Professional and the shark 007 codec.
    • I uninstalled my Shark 007 codec
    • I tried other codecs (K-Lite)
    • I assured that the latest drivers are installed on my video card, XFX ATI Radeon 5850
    • I tried to uninstall Nero 9
    • I tried to use the Windows 7 troubleshooting options:
    • > Reading and burning CD, DVD and Blu - ray (no problem)
    • > Windows Media Player DVD (no problem)
    • > Windows Media Player Settings (detects a problem, wants to restore factory settings, every time, no matter what happens)
    • A system restore to a time when the DVD was working did not resolve the issue
    • The different links in Microsoft, I found in this forum about this problem do not seem to be useful.  There is a link that points to the set-top boxes, but this page just says: "Windows 7 comes with a decoder.
    • I assured the latest driver is available by going to "Device Manager", right click on the drive, then click on "update driver software".
    • I assured that the latest firmware is installed directly from the manufacturer's website.
    • I tried to reset my DRM by renaming the DRM under C:\ProgramData\Microsoft\Windows folder and by going to this Web site to upgrade:http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp?force=1
    • I've uninstalled and reinstalled Windows Media Player 12 and Windows Media Center via the function "functionality in Windows.

    I would be very grateful if a Microsoft technology could chime.  Thanks for your help!

    MY COMPUTER:
    DVD drive: TSSTcorp CDDVDW SH-S203N ATA Device (Samsung)
    Driver: Microsoft 6.1.7600.16384, dated 06/21/2006
    Graphics card: XFX ATI Radeon 5850 Black
    Motherboard: Gigabyte GA-X58A-UD3R
    Processor: Intel i7-920

    -Intel i7-920, Corsair 6 GB of RAM, ATI Radeon HD 5850, Gigabyte GA-X58A-UD3R, Corsair 800 d case

    Hello

    Try this free program:

    http://www.DVDFab.com/passkey-Lite.htm

    Carlos

  • After you have uninstalled an editor audio wave cushion, my DVD stopped playing with the error: because there is a problem with the digital copy between your DVD drive decoder and video card protection.

    my dvd will not play after you have uninstalled an editor audio wave pad. Is there a way to fix my dvd without reinstalling the program? I received the following message, (Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Try to install a driver available for your video card).

    my dvd will not play after you have uninstalled an editor audio wave pad. Is there a way to fix my dvd without reinstalling the program? I received the following message, (Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Try to install a driver available for your video card).

    ================================================
    If the uninstallation of software caused the problem... it may be worth trying to
    do a system restore to a time before the software has been uninstalled:

    Windows 7 system restore: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

  • C5180 scanning and copying the black leaves after Snow Leopard upgrade

    the machine prints since Mac perfectly, if there is a little bit slower than before starting and not offering is not the same features, even through an excerpt.

    However, scan and copy are leaves only in black.

    I made the suggested HP set again which did not improve anything; I looked at downloads of diagnoses, but they do not say that it is compatible with Mac.

    Is this problem one leopard snow associated one or is - just that the C5180 is dead?  If it's the snow leopard, can anyone advise me on how to fix it?

    If the copy does not work from the front panel, then your scanner is dead.  I'm sorry.

  • I'm having a lot of problems with firefox and cannot figure out how to get help. It all started when I updated to 13. I get all kinds of advertising popups, I can't play a

    I'm having a lot of problems with firefox and cannot figure out how to get help. It all started when I updated to 13. I get all kinds of advertising popups, I can't play a game on FaceBook called Farm Town at all, and I get a popup of AVG on the cookies that I can't get rid of. These issues are causing me to use Chrome quite often, although I like Fox better. I've searched and searched how to get help and find nothing. How can I get personalized technical help? These problems will not occur in Chrome at all. Thank you.

    Do a check with some malware malware, analysis of programs on the Windows computer.

    You need to scan with all programs, because each program detects a different malicious program.

    Make sure that you update each program to get the latest version of their databases before scanning.

    Alternatively, you can write a check for an infection rootkit TDSSKiller.

    See also:

  • Problems with word and PDF after computer crash. Error "user has access privileges."

    Problems with word and PDF after crash

    My computer crashed and I had to run the recovery disk, the repair option, so he could run again. It does not format my computer but I had to re - install several programs. I reinstalled my copy of office for example.  I have an external hard drive where I put most of my files but since installing the recovery disc, it does not open some Word documents and gives a message error "user has not access privilege." It's the same thing with some pdf files. What can I do?  Please help because I can't open some of my documents from the University.

    Hello world
    I would like to just say thank you for your help and the problem is now solved.  In the end I paid someone to sort it out.  He explained that it was something like permissions for some of my files were owned by my old operating system and after that my computer crashed and I had to put through the recovery disc these permissions have been lost.  He told me that he had a program that looked for the old existing and re-installed.
    Thank you.

  • 8500 a duplex scanning and copying

    I can't find how to do double sided scaning and copy with the 8500. It is possible at all?

    I have the 8500 A909 all-in-one to work and it's pretty simple how to do duplex scanning and copying so I'm not sure if the feature is ' % s ' on the 8500 most recent a.

    Thanks for your help!

    Hello

    You use A910a or A910g A910n? Open the cartridge on the left front access door to see the model number. If she says A910a or A910g then, those two doesn't support automatic duplex, scan or copy as the document feeder has no duplexer in them

    If A910n, check the picture below. For the digitization of the s/w, you can find the setting «scan both sides (duplex)» For the copy, and then in the menu ==> settings copy printer, you can find the option "two sides - two-sided original copy.

  • Problem with Illustrator and InDesign

    Hello, I am facing a problem with Illustrator and Indesign, when I copy a vector object from Illustrator into Indesign, I get the error: "import EPS file: InvalidFileAccess.»

    The file is saved on the pc, but I encounter this situation also files stored on the NAS.

    Any suggestions?

    Thank you to everyone

    InDesign has a preference of Clipboard, have you tried him affecting prefer PDF when pasting?

  • Problem with IMovie and Quick time

    Hey everybody,

    I am faced with an unexpected problem with Quicktime and I Movie, and I was wondering if someone had already known that:

    I want to create a film based on shots from my personal camera. I started to work with IMovie to create a sequence of opening and added his musical band. I exported the scenes in Quick Time format without any problem. However, when I merge the exported sequence of I film with shots of my video camera, the soundtrack is completely eliminated.

    I checked on the Internet and saw that there might be a problem of "Codecs". To avoid this, I exported the sequence IMovie with Codecs of same as one of my video camera files.

    Now, if I compare the files exported from I Movie and those of my video camera, they have identical characteristics. However, the soundtrack will always disappear when I merge them.

    Could someone please help me solve this problem?

    Thank you very much in advance.

    Concerning

    Could someone please help me solve this problem?

    Not only based on what you already said.

    I want to create a film based on shots from my personal camera. I started to work with IMovie to create a sequence of opening and added his musical band. I exported the scenes in Quick Time format without any problem. However, when I merge the exported sequence of I film with shots of my video camera, the soundtrack is completely eliminated.

    How would you"merge" files? (I.e. a "QuickTime" format is any form of data compatible with the platform of supply and the specific structure of QT incorporated into real employment that is stored in a container of MOV file on any of up to 99 tracks possible). Also, what app do you use for reading the file 'merged '? (For example, some media players ignore secondary audio tracks as a result of some methods of 'fusion' of files so it is important to know how the files are "merged," whether or not the audio data are "scattered" several tracks, and/or if the Media Player supports playback of multiple, sequential audio popular.)

    I checked on the Internet and saw that there might be a problem of "Codecs". To avoid this, I exported the sequence IMovie with Codecs of same as one of my video camera files.

    The specific codecs and settings using the specific version of iMovie? (The current Mac OS X operating systems have two X QT and 'classic' Qt integrated structure so it is important to know what structure is used here and how).

    Now, if I compare the files exported from I Movie and those of my video camera, they have identical characteristics. However, the soundtrack will always disappear when I merge them.

    As a general rule, you should review the file "merged" to determine why it does not play back correctly rather than comparing the characteristics of the source being merged files. The main problem here seems to be in your project workflow. That is, you seem to be when you perform an operation in two steps rather than edit several iMove multimedia files and then export the combined results in a video the video and audio tracks have been flattened and exported in standard compression formats with unified settings, features and the.

  • problem with Safari and the opening of sites

    problem with Safari and the opening of sites

    Please describe the problem in more detail?

    Try to reset the settings of Safari:

    1. open Safari

    2. click on the Safari menu at the top (to the right of the Apple logo)

    3. Select the Preferences/Privacy tab

    4. click on remove all data from the Web site

    5. close Safari.

    Remove cache Safari files:

    1. click on finder

    2. look for the menu GO to top

    3. click on GO and hold down the option key. This will show a user library folder.

    4. click library and find the Caches folder

    5. in the folder caches com.apple.Safari Ouvrezledossier

    6. move the Cache.db file Trash.

    This should solve the problem. If it does not help, try to disable the Safari extensions

    1. open Safari

    2. click on the Safari menu at the top (to the right of the Apple logo)

    3. Select Preferences

    4. find the Extensions tab

    5 disable all extensions of

    6. relaunch Safari

  • Is anyone able to run Adobe CS5 with El Capitan now? I've read about problems with Illustrator and photoshop, but these seem to be in 2015 Octobe5. She improved at all? I need to upgrade that I am running an old OS v but I need to run CS5.

    I've read about problems with Illustrator and photoshop on EL Capitan, but these seem to be in October 2015. She improved at all? I need to upgrade that I am running an old OS v but I need to run CS5. Can not afford to go to CC. I have a Macbook Pro.

    CS5 and 10.11 are not supported and will never be supported by Adobe or Apple.

    However it works for some, more actually, but not all. There are sporadic problems with Illustrator, Photoshop seems to be the best. Do not expect an improvement and keep in mind that anyone from Adobe, Apple or anywhere else will fix it.

    Do a clean install

    Make sure you have the Apple Java

    h ttps://support.Apple.com/kb/DL1572?locale=en_US

    Make sure you have your serial number and if you are having problems with the serial number or the serialization however adobe of web server will not support your problem.

    update the application via photoshop.

Maybe you are looking for